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IT Stress Test: Diagnosing Your Service Management Problems
sponsored by ServiceNow
WHITE PAPER: This resource provides a quick and easy interactive stress test to help you diagnose the causes of your biggest IT headaches. Take the test now to learn how can proactively improve your organization rather than simply fix what's broken.
Posted: 07 Mar 2016 | Published: 31 Dec 2015

ServiceNow

Internet Dedicated with Express Connect Solutions Brief
sponsored by Verizon
WHITE PAPER: To stay competitive, your Internet connection needs to be fast, secure and keep you connected at all times. Any downtime at all means a loss of business. Read on to learn about an Internet connection service that delivers options to get you connected and keep you there quickly, securely and reliably.
Posted: 16 May 2016 | Published: 29 Feb 2016

Verizon

The CIO’s Guide to Evaluating IT Sourcing Options
sponsored by Windsor Group
WHITE PAPER: This white paper will assist you in evaluating your IT sourcing options, and choosing the right provider that can help you save considerable time and money. Learn how to leverage your service provider to transcend IT performance expectations.
Posted: 14 Apr 2016 | Published: 14 Apr 2016

Windsor Group

ServiceNow ServiceWatch Economic Impact Study
sponsored by ServiceNow
CASE STUDY: This case study dives into one system that can help deliver the transparency needed to keep all critical components up and running. View now and see for yourself how this top-down approach to service monitoring can vastly help reduce the amount of downtime, outages, and more that occur in your business.
Posted: 11 May 2016 | Published: 11 May 2016

ServiceNow

How IT Service Providers can Turn Customers' Data into Gold with Elastic Cloud Storage
sponsored by EMC
JOURNAL ARTICLE: This brief article highlights EMC's elastic cloud storage, an object storage infrastructure that enables enterprises to provide specialized, innovated new services built around customer data. See how this solution can give your enterprise the potential to transform your everyday data into new insights and new opportunities for customers.
Posted: 18 Apr 2016 | Published: 26 Feb 2016

EMC

Today’s State of Work: The Productivity Drain
sponsored by ServiceNow
WHITE PAPER: This white paper examines the inherent, time-consuming and expensive issue faced by IT managers that rely on manual processes. View now and see how automation and consumerization of support services seek to abolish this problem once and for good.
Posted: 07 Mar 2016 | Published: 07 Mar 2016

ServiceNow

5 Key Initiatives to Optimize Service Delivery
sponsored by ServiceNow
WHITE PAPER: To optimize the productivity and happiness of the workforce, it's critical that they see the service desk as effective, pleasant, and easy to work with. This Forrester resource reveals 5 key initiatives that can maximize the effectiveness of your service desk.
Posted: 11 Mar 2016 | Published: 18 Sep 2015

ServiceNow

Strategies for the Modern Mainframe Environment: Skill Sustainability and Cost Reduction
sponsored by Global Technology Solutions Group
WHITE PAPER: In this expert white paper, you will determine if a lack of mainframe skill is limiting your ability to drive business innovation; you will also discover how to leverage your service partner's skills and processes to optimize IT costs and holistically reduce MIPS with 3 best practices.
Posted: 25 Feb 2016 | Published: 10 Feb 2016

Global Technology Solutions Group

Accelerated Big Data Adoption: Telecom Provider Case Study
sponsored by Hortonworks
CASE STUDY: Big data in fraud protection can be challenging for telecom providers and many other businesses. Discover how one provider was able to save over $1.4M by accelerating their fraud protection program on Hadoop.
Posted: 28 Mar 2016 | Published: 28 Mar 2016

Hortonworks

Evolving IT from Provider to Partner
sponsored by MuleSoft
WHITE PAPER: Learn how to design IT processes to lead the charge in enabling connectivity between business divisions. Explore how you can leverage IT transformation and API management to unify your company and spark innovation. In addition, tap into the 3 top outcomes for a center of IT enablement.
Posted: 21 Apr 2016 | Published: 21 Apr 2016

MuleSoft
 
 
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