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Optical Carriers Reports
 
The Top Ten Requirements for a UC Solution
sponsored by ShoreTel
WHITE PAPER: Unified Communications (UC) has come a long way since VoIP was first introducted nearly two decades ago.  In the past ten years UC solutions have included colaboration tools to substantially improve how we do business.
Posted: 11 Aug 2014 | Published: 31 Dec 2013

ShoreTel

Troubleshooting Unified Communications Issues
sponsored by IR
WHITE PAPER: Access this white paper to learn about a new solution to finding the root of UC problems, and discover how you can gain additional insight to equipment failure.
Posted: 01 Jun 2015 | Published: 26 Dec 2014

IR

Transform support from cost centers to sales channels
sponsored by Hewlett-Packard Limited
WHITE PAPER: In this white paper uncover how your organization can drive revenue through your customer experience channels to transform support centers into sales channels.
Posted: 17 Apr 2015 | Published: 31 Dec 2014

Hewlett-Packard Limited

The Benefits of Modernizing Your Contact Center
sponsored by Genesys
WHITE PAPER: In this white paper, lean why experts encourage modernizing contact centers. As infrastructure ages, you will see end-of-life status and costly downtime. By modernizing your contact center, you lower costs by reducing hardware and the time spent maintaining outdated infrastructure while increasing revenue by improving customer touch points.
Posted: 01 Dec 2014 | Published: 05 Nov 2014

Genesys

IDC Case Study: Flying High on the Use of Red Hat Enterprise Linux
sponsored by Red Hat
WHITE PAPER: This white paper explains how UK-based organization Flybe, Europe's largest regional airline, was able to leverage Linux to revolutionize their IT support capabilities, creating new opportunities for innovation and revenue streams.
Posted: 02 Jul 2015 | Published: 02 Jul 2015

Red Hat

Evolving Toward the Next Phase of Email
sponsored by IBM
WHITE PAPER: This white paper explores current email usage in the workplace, as well as corporate email's anticipated future, including a more cohesive user experience with integrated application functionality, social capabilities, and transparent accessibility.
Posted: 01 Oct 2014 | Published: 30 Jun 2014

IBM

The Next Generation of Business Communications
sponsored by SHI International Corporation
WHITE PAPER: In this white paper, you'll discover one potential UC&C solution that can enhance collaboration while reducing communication, travel and real estate costs.
Posted: 09 Apr 2015 | Published: 25 Apr 2014

SHI International Corporation

Advantages of UCAAS and How to Calculate the ROI
sponsored by ThinkingPhones
EGUIDE: In this expert guide, Zeus Kerravala explains five main advantages of UCaaS solutions over on-premises deployments and Tom Nolle explains exactly how to calculate the ROI of UC strategies. Read more to learn how your company can quantify the advantages of switching to a UCaaS approach.
Posted: 23 Mar 2015 | Published: 23 Mar 2015

ThinkingPhones

Top 7 Reasons to Centralize Your Business Communications
sponsored by XO Communications
WHITE PAPER: Juggling separate phone systems at each of your business locations is aggravating and unnecessary. By centralizing your communications infrastructure you can stay agile no matter how large your business grows. Access this white paper for seven reasons why it makes sense to centralize your communications.
Posted: 26 May 2015 | Published: 26 May 2015

XO Communications

Modern Application Integration on Legacy Systems
sponsored by Open Legacy
WHITE PAPER: This white paper introduces an approach to application integration that merges legacy systems with modern IT needs.
Posted: 29 May 2015 | Published: 29 May 2015

Open Legacy
 
 
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