It is necessary to Integrate IT silos for a holistic approach to service operations management. Read this paper to learn how fostering predictive and proactive business service analytics can transform IT culture can assure business service quality and improve IT operational efficiency.
Most companies have separate Environments for their Enterprise Resource Planning. In this paper learn how Rev Scheduler comes shipped with multiple Environments so even at initial installation you have a multiple Environment Scheduler in place.
Many organizations struggle with business rules that are hidden inside applications and processes, making them difficult to change. In this e-book from the "For Dummies" series, learn how Operational Decision Management (ODM) provides a set of tools and methods to automate your business decisions for increased accuracy and effectiveness.
This paper describes seven practical steps information security professionals can take to integrate controls into IT production operations, to simultaneously achieve NERC compliance goals, and also IT operational and security goals.
This white paper provides an overview of the challenges associated with BPM. Gain insight into the importance of moving beyond a tactical approach to business process automation and workflow management toward a more strategic vision for BPM.
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