Insight Public Sector And Education
sponsored by Insight Public Sector and Symantec
WHITE PAPER:
Read this exclusive resource to uncover a leading IT service provider that can help your educational institution meet the changing demands of your unique IT environment.
Posted: 06 May 2013 | Published: 26 Jun 2012
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IT jobswatch - opportunities in retail
sponsored by ComputerWeekly.com
WHITE PAPER:
This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of2010 the IT jobs market for permanent staff being recruited by retail organisations is up by5.1%.The growth indemand for IT staff in this sector shows 44.5% more vacancies being advertised than ayear ago.
Posted: 21 Oct 2011 | Published: 21 Feb 2011
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IT pay and bonus prospects in 2011
sponsored by ComputerWeekly.com
WHITE PAPER:
ROBERT WALTERS SURVEYED APPROXIMATELY 200 PROFESSIONALS WORKING IN THE IT SECTOR. THE RESULTS SHOW THAT A HIGH PROPORTION HAVE VERY MODEST SALARYAND BONUS EXPECTATIONS.
Posted: 21 Oct 2011 | Published: 15 Feb 2011
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IT pay and recruitment report: Software houses and consultants
sponsored by ComputerWeekly.com
WHITE PAPER:
This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by software houses and consultancies is up by 8.1%. The growth in demand for IT staff in this sector shows 27.3% more vacancies being advertised than a year ago.
Posted: 24 Oct 2011 | Published: 25 Jan 2011
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ITSM classroom: How to run IT as a business
sponsored by SearchCIO.com
VIRTUAL SEMINAR:
In this classroom, ITSM experts delve into topics that are top of mind for CIOs including how to run IT services as a business, apply lean principles to ITSM and shape the ITSM strategy around a product-centric view.
Posted: 08 Mar 2013 | Premiered: 11 Mar 2013
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Magic Quadrant for Asia/Pacific Network Service Providers
sponsored by NTT America, Inc., an NTT Communications company
ANALYST REPORT:
This Gartner Magic Quadrant for Asia/Pacific Network Service Providers (NSPs) evaluates 16 providers in the market to help you find the best option for your organization. View now to learn more!
Posted: 21 May 2013 | Published: 28 Nov 2012
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Maximize Uptime of Mission Critical IT Environments
sponsored by Oracle Corporation
WHITE PAPER:
Access this resource today to discover how Oracle Advanced Monitoring and Resolution enables you to deliver quality IT services and high system performance that your business demands with the least risk of downtime. Discover how you can reduce risks and make IT operations costs predictable.
Posted: 17 May 2013 | Published: 31 Dec 2011
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Mobile NFC in Transport
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
This in-depth report from the GSMA explains the opportunities for NFC Mobile communications in transport.
Posted: 23 Nov 2012 | Published: 23 Nov 2012
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Monetising the Mobile Content Plan
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
This exclusive report for Computer Weekly readers by Juniper Research, offers a comprehensive briefing on the routes Mobile Network Operators (MNOs) taking to develop new business models.
Posted: 22 Mar 2013 | Published: 22 Mar 2013
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Next Gen IT and the Cloud
sponsored by ServiceNow
WHITE PAPER:
Find out how next-gen IT solutions are flexible, intuitive, social and powerful – and how IT in the cloud will help your organization not only keep up with today's complex IT ecosystem, but manage it more efficiently than ever before.
Posted: 20 Nov 2012 | Published: 20 Nov 2012
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Open Group: FAIR -ISO/IEC 27005 Cookbook
sponsored by ComputerWeekly.com
WHITE PAPER:
The purpose of this document is to help the security practitioner responsible for their organization’s risk estimation function to utilize The Open Group Risk Management Frameworkin an ISO/IEC 27005 structured process.
Posted: 24 Oct 2011 | Published: 02 Feb 2011
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Ovum: CIO trends for 2011
sponsored by ComputerWeekly.com
WHITE PAPER:
The CIO needs to ensure that the IT function is in a position to help the organization benefit from opportunities that present themselves, creating a flexible IT environment that can exploit existing and emerging technologies to best advantage.
Posted: 21 Oct 2011 | Published: 21 Feb 2011
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IT Management 2.0: Four Steps to Intelligently Fulfill Demand Across the IT Application and Service Delivery Lifecycle
sponsored by SERENA Software, Inc.
WHITE PAPER:
Read this white paper to learn how a process-based approach to managing application demand can finally help IT service organizations give their user base what they want—more revenue, more market share, and more customers.
Posted: 01 May 2012 | Published: 30 Apr 2012
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IT Service Assurance: Achieve proactive IT operations
sponsored by BMC-Accenture
WHITE PAPER:
This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.
Posted: 22 Aug 2011 | Published: 22 Aug 2011
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IT Service Excellence
sponsored by BMC-Accenture
WHITE PAPER:
This white paper provides insight into the relationship between service management and performance. Discover the key attributes of service excellence and the results you can achieve by implementing a lifecycle-based approach.
Posted: 11 Aug 2011 | Published: 11 Aug 2011
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IT Service Management: Lay the foundation for reliable IT operations and support
sponsored by BMC-Accenture
WHITE PAPER:
As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.
Posted: 19 Aug 2011 | Published: 19 Aug 2011
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ITIL: The building blocks of an ITSM strategy
sponsored by FrontRange Solutions Inc.
EGUIDE:
Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations.
Posted: 09 Jan 2012 | Published: 06 Jan 2012
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Keeping Service Desk Simple
sponsored by Nimsoft, Inc.
WEBCAST:
Access this informative webcast to learn about an innovative service desk technology that was designed to simplify service desk processes and alleviate the common issues associated with legacy service desk systems.
Posted: 11 Jul 2012 | Premiered: Jul 1, 2012
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Logitech Implements Akamai EdgeComputingSM for Java to Extend Marketing-Driven, Promotional Contest
sponsored by Akamai Technologies
CASE STUDY:
EdgeComputing for Java is a new deployment model for enterprise Java Web applications in which the customer selects components of the applications to run on the Akamai network, taking advantage of the global reach.
Posted: 08 Jun 2004 | Published: 01 Mar 2003
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Mass Personalization: How relevance engines are revolutionizing mass communications
sponsored by xMatters, Inc.
WHITE PAPER:
Mass personalization eliminates the need to send the same message en masse at the same time. By reducing communication “noise,” mass personalization enables recipients to focus on what’s relevant to them at the moment that it matters. Read this paper to find out more.
Posted: 08 Sep 2010 | Published: 08 Sep 2010
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Mobilizing I.T. Support to Achieve Efficiency, Speed, and Effectiveness
sponsored by BMC Software, Inc.
WHITE PAPER:
To survive in today's economy, your IT organization will face increasing pressure to do more with less and work from anywhere at anytime. Imagine how much more productive your service desk personnel could be if they were able to periodically manage and respond to issues from the field, rather than having to check in at their desktops.
Posted: 26 Jan 2010 | Published: 26 Jan 2010
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Modernizing IT: Strategies for Improving Service Quality and Reducing IT Costs
sponsored by BMC Software, Inc.
WHITE PAPER:
Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, Strategies for Modernizing IT, Reducing Costs, and..
Posted: 17 Jun 2009 | Published: 15 Jun 2009
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Network-aware, End-to-End Service Management
sponsored by Microsoft
WHITE PAPER:
This paper details an end to end service management solution that spans the entire infrastructure.
Posted: 19 Oct 2007 | Published: 01 Oct 2007
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Network-Aware End-to-End Service Management - Demo
sponsored by Microsoft
PRODUCT DEMO:
This is a demo of an end to end service management solution that spans the entire infrastructure.
Posted: 02 Nov 2007 | Premiered: 01 Nov 2007
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Part the Clouds: Find the True Business Value
sponsored by Dell, Inc. and Intel®
WHITE PAPER:
A company-wide journey to the cloud can be very complex and is accomplished in multiple stages, with many intermediate goals to meet. This white paper discusses how one provider offers the right hardware, software and services to smooth your transition and ensure an optimal cloud experience.
Posted: 21 Nov 2011 | Published: 21 Nov 2011
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