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Online Recreational Services Reports
The Human Face of Big Data: Data Driven
sponsored by
BOOK: Software engineers are transforming the daily lives of hundreds of millions of people for good and for ill, writes Jonathan Harris.
Posted: 18 Jan 2013 | Published: 18 Jan 2013

Social Gaming in the Cloud: A Business White Paper
sponsored by RightScale
WHITE PAPER: Major gaming publishers such as Zynga, Crowdstar and Playfish use RightScale to scale to tens of millions of players per day. RightScale has the experience and tailored solution for launching and managing social games on the cloud.
Posted: 01 Sep 2010 | Published: 01 Sep 2010


Entraction Uses Device Reputation to Carry Out "Zero Tolerance" for Fraud
sponsored by iovation, Inc.
CASE STUDY: Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud.
Posted: 09 Jun 2009 | Published: 09 Jun 2009

iovation, Inc.

Dissecting the XWM Trojan Kit: A Peek at China's Growing Underground Online Gaming Economy
sponsored by Trend Micro, Inc.
WHITE PAPER: This research paper introduces a popular online gaming Trojan kit known as the "Xiang Wei Ma (XWM) Kit," which roughly translates to "Rattle Trojan," that targets popular online games in China.
Posted: 26 Oct 2010 | Published: 26 Oct 2010

Trend Micro, Inc.

Akamai Insight: Time to Market Matters for Online Video Media
sponsored by Akamai Technologies
WHITE PAPER: Akamai, with Stream OS, provides a streamlined video distribution workflow and a scalable, global distribution platform to get more media to market, faster than ever.
Posted: 20 May 2008 | Published: 01 May 2008

Akamai Technologies

How to Overcome Top ITSM Challenges
sponsored by IBM
WHITE PAPER: In this white paper, learn the top challenges of IT Service Management (ITSM) and discover how management automation can overcome them.
Posted: 10 Sep 2015 | Published: 30 Apr 2014


Buyer's Guide: Next-Generation Service Management
sponsored by
EBOOK: In this comprehensive buyer's guide, our service management experts offer a checklist of considerations for buying next-gen ITSM software.
Posted: 26 Oct 2015 | Published: 26 Oct 2015

An Overview of the Enterprise Service Desk Vendor Landscape
sponsored by IBM
WHITE PAPER: This report is intended for CIOs seeking to select a solution for enterprise service desk, and designed for enterprises in which service desk use cases may include seamless movement between on-demand and on-premise. Access this research to reevaluate and help your organization understand what's new in the enterprise service desk market.
Posted: 15 Sep 2015 | Published: 31 Dec 2013


Research Report: What Is the Future of ITSM?
sponsored by Hewlett-Packard Enterprise
RESEARCH CONTENT: This research report delves into survey results of IT leaders on the technology, organization, and process of IT Service Management (ITSM) in the enterprise today. Discover top trends and key findings.
Posted: 21 Oct 2015 | Published: 21 Oct 2015

Hewlett-Packard Enterprise

Proactively Support Your IT Needs with a Technical Support Service Provider
sponsored by IBM
WHITE PAPER: This white paper discusses the important qualities a technical support provider should have, including flexibility, responsiveness, consistency, and more. Read on to see how choosing a technical support provider that focuses on quality and adding value to your organization will enhance your IT infrastructure and help you mitigate business risks.
Posted: 10 Nov 2015 | Published: 31 Jul 2012

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