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ALSO CALLED: Mobile Music Services, Digital Online Music Subscription Services, Music Subscription Services, Fee-based Online Music Services, Internet Music Services, Subscription-based Online Music Services, Web Music Services
DEFINITION: Kazaa (its full name is Kazaa Media Desktop or KMD) is a decentralized Internet peer-to-peer (P2P) file-sharing program owned by Sharman Networks. Kazaa is described as "a proactive, virtual, global technology and publishing company, focused on delivering peer-to-peer software." Sharman Networks maintains that peer-to-peer file sharing has legitimate applications and that the technology should not  … 
Definition continues below.
Online Music Services Reports
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Dutch Service Provider Eshgro on the Hunt for Flexible, Risk-Free Cloud Platforms
sponsored by Hewlett Packard Enterprise
CASE STUDY: To control expenditure, many SMBs are choosing to outsource IT—putting pressure on service providers who do not have the knowledge or cash to build cloud platforms. Discover a service provider program that will transform any enterprise computing platform into a collaborative cloud infrastructure.
Posted: 11 Oct 2016 | Published: 11 Oct 2016

Hewlett Packard Enterprise

E-book: ITIL and Service Strategy
sponsored by ServiceNow
EBOOK: This feature eBook offers a back to the basics approach to understanding ITIL – how it works, why it's important, and how it can ultimately benefit your IT service delivery process. Download now and follow this blueprint through the 5 stages of ITIL.
Posted: 12 Jul 2016 | Published: 11 Jul 2016


Edinburgh Computer Services Breaks Down the Silos of Chaos
sponsored by ConnectWise
WHITE PAPER: In this case study, discover how Edinburgh Computer Services overcame its disjointed information tracking system and adopted an integrated platform that enabled them to grow and improve productivity.
Posted: 20 Apr 2016 | Published: 20 Apr 2016


Eight Essential Helpdesk Tools Every MSP Needs
sponsored by Solarwinds N-able
WHITE PAPER: Everyone knows that you need the right tools for the job. The problem is that there are so many tools on the market that it is hard to determine which are best for your business. Access this white paper to learn about the eight must-have tools for your MSP business.
Posted: 20 Apr 2016 | Published: 06 Apr 2016

Solarwinds N-able

Enable Commerce Anywhere
sponsored by UXC Oxygen
WHITE PAPER: Today, you need to be able to sell and communicate to customers consistently across web, mobile, social, and other Internet-enabled channels. Discover ways to overcome the challenges of running and developing a digital business.
Posted: 18 Jul 2016 | Published: 18 Jul 2016

UXC Oxygen

Enable Enterprise-Grade Cloud Scalability and Resiliency
sponsored by ServiceNow
VIDEO: This brief video explores a cloud solution designed for scalability and resilience. Learn how this Everything as a Service cloud can provide complete visibility into your IT resources, maximize uptime, consolidate processes, and more.
Posted: 22 Feb 2016 | Premiered: 29 Apr 2015


Enhance IT Ops Management with IoT Derived Context and Data
sponsored by BMC
ANALYST BRIEF: This exclusive analysis from Gartner describes the recommended investments to make – such as machine data and machine learning - in order to take advantage of everything the IoT has to offer. Access now to learn how to incorporate process and tooling changes needed to optimize on IoT-derived context and data.
Posted: 27 Jul 2016 | Published: 07 Jan 2016


Escaping legacy – removing a major roadblock to a digital future
sponsored by
EBOOK: Core legacy systems inhibit businesses' ability to meet changing customer demands in the digital age. The scale and nature of the problem is such that it needs to be addressed now.
Posted: 31 Aug 2016 | Published: 31 Aug 2016

European cross-border e-commerce
sponsored by
IT BRIEFING: European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.
Posted: 17 Jan 2012 | Published: 17 Jan 2012

Evaluating Netsuit Suitecommerce
sponsored by
ANALYST REPORT: NetSuite recently announced SuiteCommerce, a unified platform that enables businesses to centrally manage all aspects of their e-commerce and optimize interactions regardless of device or location, Nucleus Research reports.
Posted: 26 Jul 2012 | Published: 05 Jun 2012

Evaluating RMM Solutions Three key criteria for growth-oriented MSPs
sponsored by Solarwinds N-able
WHITE PAPER: This guide gives you three criteria to consider when choosing the RMM solution that's best for your business.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

Solarwinds N-able

Evaluation of managed print service suppilers
sponsored by
WHITE PAPER: In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP  lead the pack, due to their  global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark  have gained considerable ground, demonstrating effective maturity and service delivery excellence.
Posted: 24 Oct 2011 | Published: 25 Jan 2011

Everything as a Service: Improve Workflow in All Departments
sponsored by ServiceNow
VIDEO: In this brief video, learn how you can leverage Everything as a Service to enable automation and efficiency across your organization. Discover how to deliver everything from employee onboarding, to invoicing, to cloud provisioning as a service.
Posted: 23 Feb 2016 | Premiered: 29 Apr 2015


Evolving IT from Provider to Partner
sponsored by MuleSoft
WHITE PAPER: Learn how to design IT processes to lead the charge in enabling connectivity between business divisions. Explore how you can leverage IT transformation and API management to unify your company and spark innovation. In addition, tap into the 3 top outcomes for a center of IT enablement.
Posted: 21 Apr 2016 | Published: 21 Apr 2016


E-Guide: Enhancing IT Performance at Growing Companies with More Effective Project Management
sponsored by CA Technologies.
EGUIDE: Read this e-guide for information on how to increase project management effectiveness and to learn what high-end PPM software has to offer.
Posted: 17 Jun 2010 | Published: 09 Jun 2010

CA Technologies.

E-Guide: Green IT services and Virtualization Technology in the Data Center
sponsored by Seneca
EGUIDE: In this expert guide, brought to you by, our experts explain the proper techniques for maintaining energy-efficient data centers. Read on to learn more about green IT services and Virtualization technologies in the data center.
Posted: 28 Dec 2010 | Published: 27 Dec 2010


eGuide: Mistakes to avoid when providing virtualization services and support
sponsored by IBM
EGUIDE: This expert e-guide, brought to you by, reveals the four most common virtualization stumbling blocks that resellers encounter and offers advice for avoiding and overcoming them.
Posted: 18 Oct 2011 | Published: 18 Oct 2011


EMA Radar™ for Advanced Performance Analytics (APA) Use Cases: Q4 2012
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This EMA Radar Report details how a suite of advanced performance analytics (APA) solutions combines predictive analytics with a dynamic service model to provide an intelligent framework around alerts, help you achieve faster MTTR, proactively manage application performance, and much more.
Posted: 28 Jun 2013 | Published: 31 Dec 2012

Hewlett-Packard Enterprise

EMA/CXP Research Report: The Changing Role of the Service Desk in the Age of Cloud and Agile
sponsored by IBM
WHITE PAPER: This whitepaper reveals the results of a study that will show you how and why your IT service desk needs to adapt to the times.
Posted: 02 Apr 2014 | Published: 10 Apr 2013


Embracing the Cloud: Top Seven Imperatives for an Organization
sponsored by Wipro Technologies
WHITE PAPER: This paper analyzes the impact of the cloud on the IT Ecosystem and provides answers to what an organization needs to do in embracing a right cloud strategy.
Posted: 12 Jun 2009 | Published: 01 Mar 2009

Wipro Technologies

EMC and Microsoft Delivering Network Aware Service Management
sponsored by Microsoft
WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.
Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)


Emerging Markets Are Upbeat on Cloud
sponsored by Cisco Systems, Inc.
WHITE PAPER: This whitepaper details the results of an extensive study that was conducted to find out the impact of new trends on IT consumption.
Posted: 17 Dec 2013 | Published: 07 Oct 2013

Cisco Systems, Inc.

Essential Tips for IT Service Management
sponsored by ServiceNow
EGUIDE: Explore this e-guide to learn how the ITSM landscape is changing and how one vice president was able to gain efficiencies and focus IT services on processes that deliver business value by applying lean principles.
Posted: 29 Apr 2014 | Published: 29 Apr 2014


Exchange Deployment Planning Services
sponsored by Dimension Data.
WHITE PAPER: Dimension Data's Exchange Deployment Planning Services (EDPS) are designed to help guide your organisation through the initial deployment planning stages of a Microsoft Exchange implementation. Read this paper to learn more.
Posted: 02 Jul 2010 | Published: 01 Sep 2009

Dimension Data.

Expert Guide: How 2 CIO/CTO's Used ITSM to Improve IT Resource Use
sponsored by ServiceNow
EGUIDE: This expert e-guide will show you how IT service management can benefit CIOs and CTOs.
Posted: 11 Apr 2014 | Published: 11 Apr 2014

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ONLINE MUSIC SERVICES DEFINITION (continued): …  be prohibited simply because some people might misuse it to exchange copyrighted materials. To that end, Kazaa has partnered with a company called Altnet to promote legally licensed music files, videos, video games, and time-restricted downloads. Kazaa has been criticized in its effort to go mainstream, mainly because it includes advertising software (adware) in the installation. Kazaa advertising clients include Microsoft, Netflix, and DirecTV. Unlike the file-sharing program Napster, which used a centralized server to index files, Kaaza users share files directly from each other's hard drives. … 
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