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The Essential Data Center Guide: Discover the Inside Track from Customer and Provider Perspectives
sponsored by Telecity
EBOOK: Outsourcing your IT infrastructure may feel uncomfortable, especially if you've always managed things in-house. Access this e-book to discover how to outsource your data center infrastructure, improving its scalability and reliability.
Posted: 10 Mar 2016 | Published: 10 Mar 2016


5 Key Initiatives to Optimize Service Delivery
sponsored by ServiceNow
WHITE PAPER: To optimize the productivity and happiness of the workforce, it's critical that they see the service desk as effective, pleasant, and easy to work with. This Forrester resource reveals 5 key initiatives that can maximize the effectiveness of your service desk.
Posted: 11 Mar 2016 | Published: 18 Sep 2015

ServiceNow

Inside Look: Technical Support Services
sponsored by IBM
WHITE PAPER: This white paper discusses how you can leverage a technical support provider in order to reduce IT complexity, troubleshoot and repair problems faster, and mitigate downtime. Read on to uncover the benefits and ROI NetApp achieved by switching to this support strategy.
Posted: 14 Mar 2016 | Published: 14 Mar 2016

IBM

Sicoob Avoids Infrastructure Costs by Moving To Mainframe
sponsored by IBM
CASE STUDY: Sicoob, the largest credit union system in Brazil, found that their accumulation of diverse servers created a sprawling infrastructure that was unreliable, costly, inflexible, and difficult to expand. Find out how they virtualized their distributed servers to a mainframe platform.
Posted: 20 Jun 2016 | Published: 31 May 2013

IBM

How IT Service Providers can Turn Customers' Data into Gold with Elastic Cloud Storage
sponsored by EMC
JOURNAL ARTICLE: This brief article highlights EMC's elastic cloud storage, an object storage infrastructure that enables enterprises to provide specialized, innovated new services built around customer data. See how this solution can give your enterprise the potential to transform your everyday data into new insights and new opportunities for customers.
Posted: 18 Apr 2016 | Published: 26 Feb 2016

EMC

Take the First Steps Toward Effective SIAM
sponsored by ServiceNow
VIDEO: In this brief video, an industry expert explains why an effective Service Integration and Management (SIAM) function is more than just vendor management. Tune in for best practices on how to get started with SIAM.
Posted: 26 Feb 2016 | Premiered: 27 Nov 2015

ServiceNow

Smart Service Management Transforms Corporate IT
sponsored by Matrix42
WHITE PAPER: In this white paper, you will discover a holistic, integrated approach to service management that utilizes modern automation and management tools, enabling CIOs to overcome potentially costly shadow IT, rising IT complexity and device diversity, and more.
Posted: 07 Mar 2016 | Published: 31 Dec 2015

Matrix42

Accelerating Speed to Market & Creating Trust in the Cloud
sponsored by Adapt Services
WHITE PAPER: This white paper provides an overview of cloud adoption strategies, using the financial services sector as an example. Uncover market statistics and perspectives from cloud users.
Posted: 30 Mar 2016 | Published: 30 Mar 2016

Adapt Services

2015 Gartner Magic Quadrant for ITSSM
sponsored by ServiceNow
WHITE PAPER: In this Magic Quadrant provided by Gartner, discover how vendors measure up against one another with ITSSM tools.
Posted: 09 May 2016 | Published: 09 May 2016

ServiceNow

Eight Essential Helpdesk Tools Every MSP Needs
sponsored by Solarwinds N-able
WHITE PAPER: Everyone knows that you need the right tools for the job. The problem is that there are so many tools on the market that it is hard to determine which are best for your business. Access this white paper to learn about the eight must-have tools for your MSP business.
Posted: 20 Apr 2016 | Published: 06 Apr 2016

Solarwinds N-able
 
 
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