This case study describes what can go wrong with firmware updates when relying on Unauthorized Support Providers (USPs), and reveals how this strategy led the way for disaster in one real-world organization.
The cloud is not only changing how IT organizations source and deliver technology – it's also leading IT organizations to be more service centric. This webcast explores what it means to be "service-centric" at both the organizational level and for IT professionals.
This whitepaper examines the strategies and investments today’s organizations must focus on in order to empower IT to make the most of emerging technologies while still keeping existing investments optimized.
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