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Gain Greater Control of Service Delivery
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the benefits of effective IT service management, which starts with implementing the right tools for the job.
Posted: 26 Jun 2014 | Published: 07 Jun 2012

Pangea Systems

MSP Automation Breakthrough
sponsored by N-able Technologies
WHITE PAPER: This guide explores one company's unique automation solution for MSPs and how it can revolutionize your service delivery.
Posted: 15 May 2014 | Published: 15 May 2014

N-able Technologies

All the Help Desk You Need
sponsored by N-able Technologies
WHITE PAPER: This informative guide explores one company's help desk manager platform and how it can enhance your services.
Posted: 05 Jun 2014 | Published: 05 Jun 2014

N-able Technologies

The Secrets of Seamless Retailing Success
sponsored by ComputerWeekly.com
RESEARCH CONTENT: Thisresearch from Accenture suggests that consumers may be having second thoughts about the benefits of online shopping and that no one should write off stores just yet.
Posted: 19 May 2014 | Published: 19 May 2014

ComputerWeekly.com

Case Study: How John Lewis Conquered the Web
sponsored by ComputerWeekly.com
BOOK: Bill Goodwin tells the inside story of John Lewis £40m website redevelopment project, assesses the technical and business challenges faced and its impact on the business.
Posted: 17 Mar 2014 | Published: 17 Mar 2014

ComputerWeekly.com

Your Guide to Improving Service Integration
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the importance of a single platform IT service desk.
Posted: 24 Jun 2014 | Published: 12 Mar 2014

Pangea Systems

Essential Tips for IT Service Management
sponsored by ServiceNow
EGUIDE: Explore this e-guide to learn how the ITSM landscape is changing and how one vice president was able to gain efficiencies and focus IT services on processes that deliver business value by applying lean principles.
Posted: 29 Apr 2014 | Published: 29 Apr 2014

ServiceNow

IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services
sponsored by IBM and Intel
WHITE PAPER: This white paper details the value of an exceptional support team.
Posted: 07 Jul 2014 | Published: 01 Aug 2013

IBM and Intel

Boost IT Visibility & Value with Service Catalog
sponsored by ServiceNow
WHITE PAPER: This whitepaper details how a service catalog can help you demonstrate the value of your IT department.
Posted: 28 Mar 2014 | Published: 25 Mar 2014

ServiceNow

Giving Customers Better Protection While Reducing Costs
sponsored by ThreatMetrix
CASE STUDY: This case study outlines a top e-commerce business and their strategy for preventing fraud, lowering costs and ensuring consumer trust.
Posted: 26 Mar 2014 | Published: 31 Dec 2013

ThreatMetrix
 
 
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