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PRODUCT OVERVIEW: Dell and VMware deliver a powerful, integrated virtual infrastructure that delivers outstanding degrees of control and simplicity, freeing IT staff to focus on delivering services that differentiate the business. Read this solution brief to learn more!

Posted: 02 Jun 2010 | Published: 02 Jun 2010

WHITE PAPER: To enable device-independent mobility (DIM) at Intel, Intel IT is considering implementing dynamic virtual client (DVC) technology, which uses containerized software appliances to abstract the OS; applications; corporate and personal data and workspaces; and user-specific settings.

Posted: 15 Feb 2010 | Published: 15 Feb 2010

WHITE PAPER: This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients.  

Posted: 03 Jan 2012 | Published: 03 Jan 2012

WHITE PAPER: The present need to radically cut public expenditure provides a once in a generation opportunity to transform the efficiency of the public sector. In order to achieve this, the public sector needs to radically change its current business processes to achieve greater efficiency.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Learn about unifying PC lifecycle management and IT service management, and how your service catalog, configuration management database (CMDB), and service level management (SLM) comprise the 3-legged stool that establishes IT as a strategic business partner.

Posted: 21 Dec 2011 | Published: 21 Dec 2011

WHITE PAPER: The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.

Posted: 25 Apr 2011 | Published: 25 Apr 2011

WHITE PAPER: This perspective paper covers the forces that are driving the m-commerce market, the benefits available, and the kinds of business models and partnerships that are seeking to achieve that credible scale over time.

Posted: 20 Sep 2011 | Published: 20 Sep 2011

CASE STUDY: This essential resource details how one IT services industry organization employed a converged infrastructure to realize more cost-effective cloud-based managed IT services for offshore clients.

Posted: 21 Oct 2011 | Published: 21 Oct 2011

WHITE PAPER: Mobile applications, smartphones, tablets, public cloud services, and social networking represent a new wave of technology adoption — one that significantly blurs the lines between business and personal domains. By unifying APM, IM, and SOM technologies, a successful service assurance implementation can focus an IT staff on business services.

Posted: 20 Jan 2012 | Published: 20 Jan 2012

VIDEO: Cloud computing and virtualization are two buzz words that have caught the IT world by storm. This video highlights the benefits and challenges of each initiative as you contemplate making the shift to these environments. Learn more here.

Posted: 13 Jun 2011 | Premiered: 13 Jun 2011