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Core Components of Providing Managed Services
sponsored by ConnectWise
EGUIDE: In this three-part expert e-guide, explore the ins-and-outs of a well-rounded managed services business. Learn how to explain pricing to customers, the array of benefits that come with providing managed services, and what the core deliverables are for any MSP.
Posted: 29 Jan 2016 | Published: 29 Jan 2016

ConnectWise

Enable Enterprise-Grade Cloud Scalability and Resiliency
sponsored by ServiceNow
VIDEO: This brief video explores a cloud solution designed for scalability and resilience. Learn how this Everything as a Service cloud can provide complete visibility into your IT resources, maximize uptime, consolidate processes, and more.
Posted: 22 Feb 2016 | Premiered: 29 Apr 2015

ServiceNow

Analyst Perspective: The Maturing MSP Market
sponsored by Commvault
VIDEO: In this brief webcast, analyst Tim Harmon discusses the maturing managed service provider (MSP) market and the need for advanced service capabilities that focus on specific vertical industries. Watch now to see how you can reap the benefits of trusting and dependent customers with a more specialized, valued service.
Posted: 19 Apr 2016 | Premiered: 08 Feb 2016

Commvault

Legacy ITSM Systems Leave Businesses in the Lurch
sponsored by ServiceNow
WHITE PAPER: This resource explains why legacy ITSM systems aren't able to meet today's challenges. Learn how obsolete service management systems are preventing you from being able to allocate more of the IT budget toward innovative projects, harness the talents of the millennial workforce, and more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

ServiceNow

Skills and sourcing trends for successful IT strategy
sponsored by ComputerWeekly.com
EBOOK: In this presentation from our CW500 event, Louise McCarthy, director of IT transformation at the European Bank of Reconstruction and Development, shares her experiences of overhauling IT sourcing strategy at major private and public sector organisations.
Posted: 19 Apr 2016 | Published: 19 Apr 2016

ComputerWeekly.com

MSPs: Monitor, Manage and Support Customers at a Higher Level
sponsored by Solarwinds N-able
WHITE PAPER: This white paper can help you advance your MSP business by showing you how to implement software that enables you to resolve issues more effectively.
Posted: 29 May 2015 | Published: 29 May 2015

Solarwinds N-able

The Future of ITSM: Service Management Platforms for Digital Transformation
sponsored by Hewlett Packard Enterprise
RESOURCE: In this report, discover how enterprise digital transformation continues to affect the delivery of IT services, and learn how to leverage your digital transition to improve ITSM. Read on to key into a new architecture for cloud-delivered ITSM, and more.
Posted: 31 Mar 2016 | Published: 31 Aug 2015

Hewlett Packard Enterprise

Top 10 Caveats Mobile IT Admins Need to Know about Windows 10
sponsored by MobileIron
WHITE PAPER: Download this resource for a list of the top 10 things you need to know about Windows 10 to keep pace with industry updates and your peers.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

MobileIron

Multivendor IT Environment Dangling By A Thread?
sponsored by IBM
RESOURCE: This infographic explores how keeping a complex, responsive IT environment up and running to serve your customers requires a higher level of proactive technical support. Learn how this strategy can simplify IT asset management, enhance service quality, and more.
Posted: 07 Mar 2016 | Published: 31 Dec 2014

IBM

Managed Service Provider Business Guide
sponsored by Parallels, Inc.
WHITE PAPER: In this white paper, learn how MSP must address different audiences in different ways. Inside learn the differences of targeting healthcare, legal, government, and education.
Posted: 07 Apr 2016 | Published: 07 Apr 2016

Parallels, Inc.
 
 
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