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OSS Reports
 
How a Top 10 Bank Uses A Data Analytics Tool to Manage Operational Risk
sponsored by Infogix
WHITE PAPER: In this case study, learn about the analytics tool a top 10 U.S. Commercial Bank ultimately adopted to gain visibility and operational controls for compliance. Discover the benefits they achieved, including reduced costs while increasing productivity, processed full audit in real time, and more.
Posted: 11 Jul 2016 | Published: 31 Dec 2014

Infogix

Help Desk vs. Service Desk: Which One is Right for You
sponsored by Numara Software
WHITE PAPER: This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.
Posted: 21 Apr 2009 | Published: 05 Mar 2009

Numara Software

IBM Advances Research Through Cloud Computing to Help Solve Real-World Problems
sponsored by IBM
VIDEO: Watch this video to see how IBM is helping research organizations take advantage of cloud computing solutions to help these groups do more with less.
Posted: 22 Sep 2010 | Premiered: 22 Sep 2010

IBM

Management Excellence: The Metrics Reloaded
sponsored by Oracle Corporation
WHITE PAPER: In performance management, consistency is king. The simple sounding steps-identify and focus on value drivers, and align the organization to drive results - beg the question: What's the best performance management framework? Read this paper to learn more.
Posted: 05 May 2009 | Published: 01 Sep 2008

Oracle Corporation

A Breakthrough Approach for Efficient IT Service Delivery
sponsored by IBM
WHITE PAPER: Organizations in every industry are exploiting advanced technologies to gain a competitive advantage. In this whitepaper learn about IBM's vision for the new enterprise data center which offers an evolutionary new model for efficient IT delivery.
Posted: 29 May 2008 | Published: 01 Feb 2008

IBM

Collaboration Without Boundaries: IBM Lotus Domino 8 and Open Collaboration Client Solution Powered by Red Hat Enterprise Linux
sponsored by Red Hat and JBoss
WHITE PAPER: The cost of downtime can be enormous, even catastrophic. IBM and Red Hat have a single, security-rich collaboration and messaging platform that makes it simple, easy, and affordable to improve organizational productivity and effectiveness.
Posted: 18 May 2009 | Published: 15 May 2009

Red Hat and JBoss

Shenzhen Telecom
sponsored by Pitney Bowes Group 1 Software
CASE STUDY: Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
Posted: 01 Jul 2008 | Published: 01 Jul 2008

Pitney Bowes Group 1 Software

Baseline Discovery Audit Datasheet
sponsored by BMC-Accenture
WHITE PAPER: This exclusive resource presents a baseline discovery auditing solution to help you gain insight into key infrastructure and application dependencies in your environment, before embarking on cloud, automation, or proactive operations initiatives.
Posted: 29 Aug 2011 | Published: 29 Aug 2011

BMC-Accenture

IDC - Supporting the Complex Data Center
sponsored by Dell, Inc.
WHITE PAPER: Learn the importance of support services in data center environments. Inside, you'll learn about the role of vendor-supplied support services, how to evaluate the support offerings and capabilities of each vendor,and more.
Posted: 12 Sep 2013 | Published: 30 Apr 2013

Dell, Inc.

Turning Virtual Sprawl into a Good Thing
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper discusses how HP Discovery and Dependency Mapping can be the key to the effective management of your virtual infrastructure, helping to make sure that you can gain the benefits of virtualization without increasing costs and risks.
Posted: 10 Dec 2009 | Published: 09 Dec 2009

Hewlett Packard Enterprise
 
 
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