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OC3 Reports
 
Service Cloud: New Capabilities Aiming to Unify Fragmented CEM
sponsored by Salesforce.com
EGUIDE: Did you know that 61% of consumers must interact with a company on multiple channels to resolve a customer service issue? And did you also know that Salesforce has brought new capabilities to Service Cloud, aiming to help unify fragmented customer journeys? View this guide to learn about them, it's pricing and availability.
Posted: 20 Jul 2016 | Published: 19 Jul 2016

Salesforce.com

Case Study: Deploying Telemedicine in Oncology Centers Across Ukraine
sponsored by Avaya TSG
CASE STUDY: Follow the implementation of telemedicine into oncology clinics across Ukraine, providing remote access and distance training for professionals in the field.
Posted: 15 Jul 2016 | Published: 31 Dec 2015

Avaya TSG

A Data Warehouse for Big Data and Beyond
sponsored by IBM
MICROSITE: Considering how much business decisions now rely on data, your data warehouse needs to be optimized and modernized. Learn how to update your warehouse and see what services it will need to provide in the era of big data.
Posted: 18 Jul 2016 | Published: 31 Dec 2015

IBM

9 Ways Cybercriminals Can Compromise Business Communications
sponsored by MASERGY
RESOURCE: Learn 9 of the most serious threats to your VoIP devices and networks in order to fight off determined cybercriminals.
Posted: 14 Jul 2016 | Published: 27 Apr 2016

MASERGY

Industry Standard: How to Approach Innovation in Your Business
sponsored by Spigit
EGUIDE: In the following e-guide, learn what it takes to drive and exploit new innovation in your business. Read on to uncover two exclusive case studies involving both Facebook and Cambia Health Solutions and their approach to innovation.
Posted: 07 Jul 2016 | Published: 05 Jul 2016

Spigit

The New ITSM - Empowered by Integrated Operations
sponsored by ServiceNow
WHITE PAPER: This feature white paper discusses the trends and requirements surrounding integrated operations with ITSM based on recent EMA data, as well as ongoing industry dialogs. Download now and learn what ways ITSM can benefit your company.
Posted: 20 Jul 2016 | Published: 01 Jan 2015

ServiceNow

The Buyer's Guide to Innovation Management Platforms
sponsored by Spigit
WHITE PAPER: Did you know that advanced crowd science algorithms will surface innovations with the highest potential? Discover 5 criteria with which you should scrutinize potential innovation management platforms to distinguish their offerings. Read on to determine how to foster innovation and sustained customer engagement.
Posted: 24 Jun 2016 | Published: 24 Jun 2016

Spigit

Working Remotely Infographic
sponsored by ReadyTalk
RESOURCE: Learn the ways that both employees and companies benefit from a policy of remote working. Complete with statistics and visuals, access now to see how your enterprise can be more productive, attract more employees, grow employee engagement, and more.
Posted: 18 Jul 2016 | Published: 18 Jul 2016

ReadyTalk

Small Footprint Virtualized Performance Management
sponsored by IR
WHITE PAPER: See the results of a test which demonstrated that you can implement a UC virtualized performance management solution with minimal impact on call processing control.
Posted: 02 Jun 2016 | Published: 02 Jun 2016

IR

2016 Report: Overcoming Video Conferencing Adoption Barriers
sponsored by Vyopta
RESOURCE CENTER: Find insight into the key barriers preventing improved video adoption rates for enterprise conferencing systems.
Posted: 01 Jun 2016 | Published: 01 Jun 2016

Vyopta
 
 
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