72 hours before Black Friday, one organization's critical communication systems began to fail and business continuity systems crashed. Access this case study to find out what happened; why the outages occurred in the first place; and how to prevent a similar catastrophe within your organization.
Wipro was tasked to manage a multi-national company's IP telephony system. Learn what they did to centrally manage their client's unified communications environment for improved control and visibility.
As IR's senior consultant in the Americas, Rick Scheidegger was challenged with providing minimal impact call processing management. Learn how he gained deep insight into call processing performance during high-volume call completions.
Identify which communications vendors ultimately cost the least, including their impact on enterprise ROI. You'll also see how the competition between the different vendors in the space has driven down all manner of communications costs.
HCL partnered with consulting services to gain fast, comprehensive coverage of a diverse multi-vendor UC environment. Uncover ways to manage the performance of multiple vendors' technologies.
Discover the details on the growing use of video collaboration in enterprises. It also discusses the different relationships organizations have with video collaboration, depending on their industry and size.
A major challenge confronting IT decision makers is making wise choices when it comes to paying for the technical assets essential to business operations. Uncover the important factors to consider as you evaluate financing software/services options.
Discover the state of the WebRTC marketplace and delve into various use cases and frameworks for assessing ROI. All for the purpose of helping you make the best communications adoptions for your enterprise.
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