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OC Reports
 
BIMODAL IT: The Path to Agility
sponsored by Red Hat
RESOURCE: In the following informative infographic, learn how a bimodal approach to IT can enable far greater IT agility at a manageable cost.
Posted: 13 Apr 2016 | Published: 13 Apr 2016

Red Hat

What Happens When a Contact Center's Communication Systems Fail 72 Hours Before Black Friday?
sponsored by IR
CASE STUDY: 72 hours before Black Friday, one organization's critical communication systems began to fail and business continuity systems crashed. Access this case study to find out what happened; why the outages occurred in the first place; and how to prevent a similar catastrophe within your organization.
Posted: 11 May 2016 | Published: 31 Dec 2015

IR

Complexity, Tamed: Wipro Protects their Client's Global Voice
sponsored by IR
WHITE PAPER: Wipro was tasked to manage a multi-national company's IP telephony system. Learn what they did to centrally manage their client's unified communications environment for improved control and visibility.
Posted: 17 May 2016 | Published: 17 May 2016

IR

Small Footprint VoIP Management
sponsored by IR
WHITE PAPER: As IR's senior consultant in the Americas, Rick Scheidegger was challenged with providing minimal impact call processing management. Learn how he gained deep insight into call processing performance during high-volume call completions.
Posted: 02 Jun 2016 | Published: 02 Jun 2016

IR

Top Five Ways to Optimize Your Business Communications
sponsored by Mitel Networks Limited
RESOURCE: This resource covers 5 ways that you can go about optimizing your network operations and save money as a result.
Posted: 15 Apr 2016 | Published: 31 Dec 2015

Mitel Networks Limited

True Cost Of Ownership For Unified Communications - How Vendor Selection Impacts ROI
sponsored by ShoreTel
WHITE PAPER: Identify which communications vendors ultimately cost the least, including their impact on enterprise ROI. You'll also see how the competition between the different vendors in the space has driven down all manner of communications costs.
Posted: 23 May 2016 | Published: 30 Apr 2015

ShoreTel

Unified Communications Management: Rapidly Respond to Issues
sponsored by IR
WHITE PAPER: HCL partnered with consulting services to gain fast, comprehensive coverage of a diverse multi-vendor UC environment. Uncover ways to manage the performance of multiple vendors' technologies.
Posted: 13 May 2016 | Published: 13 May 2016

IR

How Enterprises Use Video Collaboration
sponsored by Vyopta
RESOURCE: Discover the details on the growing use of video collaboration in enterprises. It also discusses the different relationships organizations have with video collaboration, depending on their industry and size.
Posted: 01 Jun 2016 | Published: 31 Dec 2015

Vyopta

Guide to Software and Services Financing
sponsored by IBM
WHITE PAPER: A major challenge confronting IT decision makers is making wise choices when it comes to paying for the technical assets essential to business operations. Uncover the important factors to consider as you evaluate financing software/services options.
Posted: 07 Jun 2016 | Published: 31 Dec 2012

IBM

Evolving Enterprise and Contact Centers with WebRTC
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: Discover the state of the WebRTC marketplace and delve into various use cases and frameworks for assessing ROI. All for the purpose of helping you make the best communications adoptions for your enterprise.
Posted: 02 Jun 2016 | Published: 30 Oct 2015

Oracle Corporation UK Ltd
 
 
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