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OC-24 Reports
 
Ansible In Depth: A Playbook for Complex IT Orchestration
sponsored by Red Hat
WHITE PAPER: Discover in this white paper an in-depth overview of IT configuration management, deployment, and orchestration tool Ansible, accessible for all skill levels and purpose-built for easily deploying workloads to public and on premise clouds.
Posted: 08 Jul 2016 | Published: 08 Jul 2016

Red Hat

Define Your Services for Fast and Accurate Service Delivery: An ITSM E-Book
sponsored by ServiceNow
EBOOK: Do you face difficulty in meeting SLAs, fulfilling service requests, or in accurate reporting? Discover how to provide better IT service delivery by defining your services with consistency and capturing them in a single system of record. Access now to automate service desk functions with an integrated workflow engine and CMDB.
Posted: 11 Jul 2016 | Published: 11 Jul 2016

ServiceNow

7 Things You Didn't Know Were Possible with Self Service and Automation
sponsored by Avaya TSG
WHITE PAPER: New paradigms of self service and automation have emerged that make it essential for you to stay current with your patient engagement and communication strategy. Uncover key information about these paradigms and learn 7 things you didn't know were possible with automation.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya TSG

Top 10 Recommended IT Cost Optimization Ideas for 2016
sponsored by Gartner
ANALYST REPORT: Access this exclusive analyst report to discover how to deliver IT cost reduction with 10 foundational recommendations. Read on to learn how to standardize applications, improve sourcing capabilities, create shared-service organization for all services, and more.
Posted: 04 Aug 2016 | Published: 29 Feb 2016

Gartner

2016 State of the Connected Patient Report
sponsored by Salesforce.com
WHITE PAPER: Explore the results of a survey conducted to understand how patients communicate with their healthcare providers, their opinions on telemedicine and wearable devices, and their experiences with post-discharge care.
Posted: 13 Jul 2016 | Published: 13 Jul 2016

Salesforce.com

Four Ways to Improve IT Operations with All-Flash Storage
sponsored by NetApp
RESOURCE: View this infographic to examine four ways of improving IT operations with all-flash storage. Read on to discover how business in varied industries—from education to manufacturing—benefit from all-flash implementation, eliminating VDI performance bottlenecks, accelerating apps, and more.
Posted: 11 Aug 2016 | Published: 11 Aug 2016

NetApp

How to Yield the Benefits of Converged Infrastructure
sponsored by Dell, Inc. and Intel®
EGUIDE: Is converging corporate infrastructure—to eliminate siloed servers, storage, data and processes—worth the risk of potential vendor lock-in? Discover how to yield maximum benefit from implementing converged infrastructure in your data center, as well as learn CI implementation best practices.
Posted: 23 Jun 2016 | Published: 21 Jun 2016

Dell, Inc. and Intel®

Industry Standard: How to Approach Innovation in Your Business
sponsored by Spigit
EGUIDE: In the following e-guide, learn what it takes to drive and exploit new innovation in your business. Read on to uncover two exclusive case studies involving both Facebook and Cambia Health Solutions and their approach to innovation.
Posted: 07 Jul 2016 | Published: 05 Jul 2016

Spigit

Service Cloud: New Capabilities Aiming to Unify Fragmented CEM
sponsored by Salesforce.com
EGUIDE: Did you know that 61% of consumers must interact with a company on multiple channels to resolve a customer service issue? And did you also know that Salesforce has brought new capabilities to Service Cloud, aiming to help unify fragmented customer journeys? View this guide to learn about them, it's pricing and availability.
Posted: 20 Jul 2016 | Published: 19 Jul 2016

Salesforce.com

Quality Contact Recording Increases Workforce Optimization
sponsored by Avaya CenturyLink
WHITE PAPER: Choosing top tier contact recording services can empower businesses by optimizing the performance of their customer-facing resources. Read this white paper that educates you on communication monitoring services and how they can help you achieve performance improvement that increases customer retention.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya CenturyLink
 
 
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