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The Automation Imperative
sponsored by N-able Technologies
WHITE PAPER: This white paper is an excellent resource for all MSPs, describing how new strategies for automation can improve the efficiency, productivity, and profitability of your business today.
Posted: 18 Jul 2014 | Published: 18 Jul 2014

N-able Technologies

The Compelling Case for a Business Focus in IT Service Management
sponsored by IBM
WHITE PAPER: This white paper explores the challenges, benefits and ideal capabilities of automated IT service management.
Posted: 13 Feb 2015 | Published: 13 Feb 2015

IBM

Smarter IT – Optimize IT Delivery, Accelerate Innovation
sponsored by IBM
WHITE PAPER: Access this informative resource to learn how you can optimize your IT delivery to accelerate innovation—regardless of whether it's on-premise, in the cloud, or hybrid operations.
Posted: 23 Feb 2015 | Published: 31 Oct 2014

IBM

Understanding NIST's Cloud Computing Reference Architecture: Part I
sponsored by Global Knowledge
WHITE PAPER: This second white paper in a series on Cloud Computing Reference Architecture focuses on the activities, processes, and requirements that cloud players need to follow in order to ensure a successful delivery of cloud services. It addresses the three active cloud players that may be involved in delivering cloud services to cloud consumers.
Posted: 06 Nov 2014 | Published: 06 Nov 2014

Global Knowledge

How Effective Systems Management Can Improve your Infrastructure Speed
sponsored by Dell, Inc. and Intel®
VIDEO: This exclusive video details some systems management tools from Dell that will help improve your IT infrastructure speed.
Posted: 19 Sep 2014 | Premiered: 19 Sep 2014

Dell, Inc. and Intel®

Your Guide to Achieving IT Service Excellence
sponsored by LabTech Software
WHITE PAPER: This extensive white paper dives into how you can meet and exceed customer expectations to ensure customer retention as a managed service provider.
Posted: 30 Jan 2015 | Published: 15 Dec 2014

LabTech Software

4 Steps to Meet Growing IT Demands
sponsored by Rackspace
WHITE PAPER: In this informative resource, gain critical insights into a new "service broker" model of IT operations that can provide end users with faster service, enable IT teams to undertake more strategic projects, and allow management to see more clearly IT's business contributions.
Posted: 03 Sep 2014 | Published: 03 Sep 2014

Rackspace

IT In The '90s
sponsored by VMware, Inc.
VIDEO: Watch this video to see Brian Madden in one of his epic rants as he pines about how difficult things actually were back in the day.
Posted: 09 Jan 2015 | Premiered: 22 Dec 2014

VMware, Inc.

The Benefits of ITSM Principles
sponsored by CDW Corporation
EGUIDE: In this expert e-guide, examine the various benefits that an ITSM (IT service management) approach can provide an organization. Additionally, learn advice on how to integrate configuration management and IT asset management to optimize benefits and improve performance.
Posted: 13 Oct 2014 | Published: 13 Oct 2014

CDW Corporation

Be a Superhero: Use Application & Infrastructure Visibility to Gain Competitive Advantage
sponsored by IBM
VIRTUAL TRADESHOW: Access this resource to learn how to optimize operations, performance, analytics, automation and delivery of your IT services in today's complex on-premise, hybrid and cloud environments. You'll be able to select from a wide array of content in different media formats to help you make smarter decisions now and for your organization's future.
Posted: 27 Oct 2014 | Premiered: Oct 27, 2014

IBM
 
 
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