Looking to boost revenue and keep your customers happy with an improved user experience? Access this expert guide to learn how to leverage the latest in application performance management (APM) tools and discover a host of approaches to evaluate end-user experience across all channels.
In this case study, you will discover how a national insurance company leverage advanced voice statistics to uncover QoS configuration errors in their UC and optimize Microsoft Lync delivery. Read on to improve your IT efficiency in a similar manner, as well as improve your Microsoft Lync service deployment.
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