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Dell ProSupport: Time is Money
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This whitepaper details and IT management partner that will help you by catering its services to your organization's needs.
Posted: 17 Jun 2014 | Published: 23 May 2014

Dell, Inc. and Intel®

Extend The Benefits of Automation across the Enterprise
sponsored by Hewlett-Packard Company
VIRTUAL ENVIRONMENT: In this webcast, learn how to successfully implement automation within the enterprise with an "automation center of excellence (CoE)" that ensures IT delivers effective, efficient services.
Posted: 11 Jun 2014 | Premiered: 09 Jun 2014

Hewlett-Packard Company

Are You Looking for a Way to End the Finger Pointing and Improve your Customers’ Experience?
sponsored by CA Technologies.
WHITE PAPER: This white paper explains the benefits of a monitoring solution that equips enterprise IT organizations and service providers with capabilities to dramatically improve service quality and reduce the costs and time of IT service delivery.
Posted: 04 Jun 2014 | Published: 30 Apr 2014

CA Technologies.

Integrate Software License Optimization and IT Service Management to Increase Efficiency and Reduce Costs
sponsored by Flexera Software
WHITE PAPER: This white paper explores the capabilities of ITSM and software license optimization tools and delves into how you can integrate them to reduce costs, increase efficiency, and eliminate waste.
Posted: 25 Jun 2014 | Published: 28 Feb 2014

Flexera Software

SAIT Polytechnic Grades HEAT as First-in-Class for Support Workflow and Automation
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This white paper introduces a solution that streamlines and automates student and staff support across different teams and service desks.
Posted: 18 Jul 2014 | Published: 18 Jul 2014

FrontRange Solutions Inc.

Deliver Secure New Business Services
sponsored by CA Technologies.
WHITE PAPER: This informative guide explores how you can deliver secure business services and improve customer experience.
Posted: 23 Jun 2014 | Published: 31 Dec 2013

CA Technologies.

Boost IT Visibility & Value with Service Catalog
sponsored by ServiceNow
WHITE PAPER: This whitepaper details how a service catalog can help you demonstrate the value of your IT department.
Posted: 28 Mar 2014 | Published: 25 Mar 2014

ServiceNow

Better Service and Tighter Control: Innovations in Service Catalogs
sponsored by Hewlett-Packard Company
WEBCAST: In this on-demand webcast, discover how IT can deliver IT services more efficiently with an orchestrated approach to service portfolio management and the service catalog.
Posted: 12 Jun 2014 | Premiered: Jun 12, 2014

Hewlett-Packard Company

From Servers to Services: Charting Your Future in the Cloud Era
sponsored by Hewlett-Packard Company
WHITE PAPER: This informative white paper details how to adopt a service-centric approach to IT in order to maintain competitive advantage. Discover five key principles of the journey from servers to services.
Posted: 28 May 2014 | Published: 31 Aug 2013

Hewlett-Packard Company

EPAM Creates A Service Portal With A Unique Service Catalogue, Customized Design, And Flexible Access Rights
sponsored by Hewlett-Packard Company
WHITE PAPER: EPAM Systems, Inc. needed a more efficient way to manage and deliver IT services, so EPAM evaluated 15 IT service management (ITSM) vendors. In this case study, find out which portfolio of ITSM products EPAM chose, and discover the steps they took to implement this technology.
Posted: 23 Jun 2014 | Published: 31 Aug 2012

Hewlett-Packard Company
 
 
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