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The Help Desk and the Network Operations Center: What MSPs Need and Why
sponsored by N-able Technologies
WHITE PAPER: This helpful resource defines and discusses network operations centers and help desks, including their functions, what differentiates them from one another, how they contribute to a managed service provider's business, and whether or not MSPs should consider outsourcing them.
Posted: 30 Jul 2014 | Published: 30 Jul 2014

N-able Technologies

Five Services to Grow Your Business
sponsored by ConnectWise
WHITE PAPER: What's your growth and client retention strategy? Technology providers need to be on the breaking edge of technology trends and consumer demands.  The last thing you want is to lose a client because you don't offer a certain service.  So what services are clients asking for in 2013?  Download this eBook to keep you ahead of the curve.
Posted: 21 Dec 2012 | Published: 21 Dec 2012

ConnectWise

Best Practices for Building a Security Operations Center
sponsored by CA Technologies.
WHITE PAPER: In this paper, we explore the business and technical requirements that organizations must consider when implementing a SOC.
Posted: 27 Dec 2006 | Published: 01 Aug 2006

CA Technologies.

Building and Operating a Network Operating Center (NOC) and Help Desk
sponsored by ConnectWise
WHITE PAPER: Access this white paper to learn about the importance of providing a network operating center (NOC) or help desk to your clients. This white paper outlines different NOC/help desk models and tips to build successful services.
Posted: 25 Apr 2012 | Published: 24 Apr 2012

ConnectWise

A Hidden Security Danger: Network Timing
sponsored by Symmetricom
WHITE PAPER: Most anyone who uses a PC no doubt sees the little clock at the bottom of the screen,dutifully ticking off the minutes of the passing day. But chances are they don’t often think about the role that clock plays in the network to which the PC is attached.
Posted: 27 Dec 2010 | Published: 27 Dec 2010

Symmetricom

The New Economics of Telecom Networks: Bringing value back to the network
sponsored by Alcatel-Lucent
WHITE PAPER: Network service providers dealing with massive bandwidth demand are struggling to evolve their networks while keeping costs under control. Expenditures must be reduced and revenue per transported bit increased. Read this strategic white paper to learn more about a more value driven approach to network management.
Posted: 23 Nov 2009 | Published: 23 Nov 2009

Alcatel-Lucent

Solving the Mysteries of Subnetting
sponsored by Global Knowledge
WHITE PAPER: Subnetting is a complicated topic that has confused students for a very long time, however, subnetting is an important topic for many different certifications with various vendors, including Cisco.
Posted: 10 Dec 2008 | Published: 11 Oct 2008

Global Knowledge

The Road to 100G Networking
sponsored by Ciena
WHITE PAPER: This paper outlines the requirement for 100G technologies and introduces fundamental underlying technologies that enable the support of 100G.
Posted: 17 Dec 2008 | Published: 17 Dec 2008

Ciena

CC-NOC Network Discovery and Monitoring Virtual Appliance
sponsored by Raritan Inc.
TRIAL SOFTWARE: Discovers, inventories, and reveals changes in IT hardware and software assets. Proactively monitors services, servers, and routers for current and potential incidents.
Posted: 18 Jun 2007 | Premiered: 18 Jun 2007

Raritan Inc.

Computer Weekly – 19 March 2013: Delivering software development success
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to IT leaders about successful software development, and how they combine the best of agile and waterfall methods. Drugs giant AstraZeneca talks about how it changed its outsourcing approach to eliminate past mistakes. And we look at a new social media bank that is shaking up the sector. Read the issue now.
Posted: 18 Mar 2013 | Published: 19 Mar 2013

ComputerWeekly.com
 
 
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