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May 23, 2013

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Henan Local Taxation Bureau enhances operation capacity with HP software solution sponsored by Hewlett-Packard Company CASE STUDY: This case study demonstrates how Henan Local Taxation Bureau leveraged a comprehensive IT monitoring platform that improved troubleshooting efficiency, enhanced operation and job performance analysis, and streamlined the quality and efficiency of its services. Posted: 22 May 2013 \| Published: 22 May 2013 TOPICS: IT Asset Management \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Service Management \| IT Services \| IT Systems

iomart Hosting Transforms its Data Centres with HP Servers to Support New Cloud Offerings sponsored by Hewlett-Packard Limited CASE STUDY: Read this case study to learn how iomart Hosting, an IT services company, improved the technology they were able to provide through a highly-available server that safeguards customer information. Uncover more details inside like the powerful benefits they realized. Posted: 17 Aug 2012 \| Published: 17 Aug 2012 TOPICS: Cloud Computing \| Data Center Management \| Data Centers \| IT Services \| Server Virtualization

The Changing Role of the CIO sponsored by Hewlett-Packard Limited PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more. Posted: 28 Nov 2012 \| Published: 28 Nov 2012 TOPICS: CIOs \| IT Agents \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Service Management \| IT Services \| IT Spending

How To Leverage Standards Based Automation for Explosive Growth sponsored by N-able Technologies WEBCAST: Discover how leveraging standards-based automation can help you become the best MSP possible, doubling your growth and scalability and taking your service offerings to the next level. Posted: 18 Dec 2012 \| Premiered: Jul 25, 2012 TOPICS: Backups \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Disaster Recovery \| IT Outsourcing Services \| IT Service Management \| IT Services \| Management Service Providers \| Sales \| Sales Channels \| Server Management \| SMBs

How Virtualization and Cloud Computing Move SMBs Forward sponsored by VMware, Inc. WHITE PAPER: This white paper explores the opportunities for small and medium-size businesses to break through perceived technology barriers and achieve greater business success through virtualizations. Posted: 08 Aug 2012 \| Published: 29 Jun 2012 TOPICS: Data Center Design \| Data Center Infrastructure Efficiency \| Data Centers \| IT Asset Management \| IT Asset Management Software \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| Small Businesses

10 Tech Skills Heading the Way of the Dinosaur - 2013 Edition sponsored by Global Knowledge WHITE PAPER: There are many articles devoted to what is hot in the IT industry, so we won't rehash them here. Instead, we will focus on skills that are going away. If these skills are all you have, soon you may be in an unemployment line. If these skills are the most recent ones you have, NOW is the time to update your skill set and prepare for the future. Posted: 08 May 2013 \| Published: 08 May 2013 TOPICS: Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Management \| Business Processes \| IT Asset Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services

ROI Case Study: Quest Foglight at Imperial College London sponsored by ComputerWeekly.com ANALYST REPORT: Imperial College London deployed Quest Foglight to manage the performance of its applications, databases, and services and reduce system downtime. Nucleus Reseach evaluates the ROI of the project. Posted: 27 Jun 2012 \| Published: 27 Jun 2012 TOPICS: Help Desk Management \| IT Service Centers \| IT Service Management \| IT Services

Guide to Successful IT Business Services sponsored by Hewlett-Packard Limited EGUIDE: This e-guide explores 3 critical best practices to help your business service ideas succeed. Gain insight from peers and industry analysts with experience driving revenue and building strong customer relationships through IT innovation. Posted: 06 Aug 2012 \| Published: 06 Aug 2012 TOPICS: Application Development \| Business Process Management \| Business Process Management Software \| Business Processes \| CRM \| CRM Services \| IT Management \| IT Management Services \| IT Services

Enterprise CIO Decisions: Building Blocks for a Shared Services Strategy sponsored by SearchCIO.com EZINE: The term “shared services” is a hot topic in the minds of many CIOs, but the exact definition of this topic seems to be unclear. Some say it is pooled, virtualized resources and others say it is a centralized IT model. This e-zine discusses the various meanings of shared services, its benefits and the potential downside of service catalogs. Posted: 23 Mar 2012 \| Published: 01 Mar 2012 TOPICS: Cloud Computing \| IT Management \| IT Service Management \| IT Services \| Service Level Management \| SOA \| Software as a Service

Cloud Intelligent Network: Connect the World of Many Clouds sponsored by Cisco Systems, Inc. WHITE PAPER: Uncover how an intelligent network is the key to creating a successful cloud environment for your users. Posted: 07 Mar 2012 \| Published: 30 Dec 2011 TOPICS: Cloud Computing \| Cloud Management \| Collaboration \| Data Center Networking \| Data Centers \| Hybrid clouds \| Infrastructure as a Service (IaaS) \| IT Services \| MPLS \| Network Architectures \| Network Design \| Network Infrastructure \| Network Management \| Network Monitoring \| Network Performance \| Networking \| Networking Hardware \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing \| Virtual Desktop Infrastructure

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