Bringing the 24/7 interactive opportunity to federal agencies will go a long way toward boosting citizens' satisfaction with their government interactions. Read on to explore ways for government agencies to improve their web content management (WCM) strategies to deliver a superior customer experience.
Government agencies are frequently adopting advanced case management strategies to automate processes, streamline practices and achieve better, swifter results. This paper from IBM discusses how advanced case management strategies are taking hold in today's agencies and how these practices can help foster more efficient, effective environments.
This white paper addresses the ways in which organizations can ensure preparedness by deploying wireless software solutions based on the BlackBerry Enterprise Solution and BlackBerry applications from Wallace Wireless.
This article briefly describes the procurement challenges and then jumps into advising government cloud service purchasers on the positives and negatives of security in the cloud, and how to manage their potential vendors' security risks. Read on to learn more.
Information security practices of government organizations is at an all time high as attackers begin to focus on critical infrastructures and resources. This expert e-guide, presented by SearchSecurity.com, explores where government organizations need to direct their efforts in order to understand and properly mitigate critical threats.
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