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Feb 10, 2012

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NOC Reports

Instrumentation Laboratory supports double-digit growth with HP Networking sponsored by HP and Intel CASE STUDY: Read this case study and learn how a healthcare organization reduced operating costs, simplified network management and stretched both its budgets and its staff resources. Posted: 28 Oct 2011 \| Published: 28 Oct 2011 TOPICS: Data Center Management \| Data Center Networking \| Network Management \| Network Management Services \| Network Operations Centers \| Networking \| Networking Hardware

Whitepaper: Monitoring End User Experience in Virtual / VDI Environments sponsored by Aternity WHITE PAPER: This essential resource presents best practices for monitoring end user experience in virtual desktop infrastructure (VDI) environments. Discover the three primary components that can dynamically impact how end users experience the IT services they consume in real-time and learn more about user-centric proactive IT management. Posted: 11 Jan 2012 \| Published: 11 Jan 2012 TOPICS: Desktop Management \| Desktop Virtualization \| Desktop Virtualization Software \| IT Management \| IT Management Services \| Virtual Desktop Infrastructure \| Virtual Machine

Ensuring Service Assurance in the New Normal sponsored by CA Technologies. WHITE PAPER: Access this white paper to learn about service assurance, the modern IT management solution designed to meet the requirements of a cloud-connected enterprise, whether it is leveraging infrastructure as a service (IaaS), platform as a service (PaaS), software as a service (SaaS), or a combination of the three. Posted: 20 Jan 2012 \| Published: 20 Jan 2012 TOPICS: Application Performance Management \| Application Performance Management Software \| Applications Management \| Business Service Management \| Cloud Computing \| Cloud Management \| Infrastructure as a Service (IaaS) \| IT Management \| Platform as a service \| Software as a Service

MFT Benefit Calculator sponsored by IBM ASSESSMENT TOOL: The Managed File Transfer benefit calculator shows you how much FTP is really costing you. Answer the questions to generate a customized benefit report that provides insight into areas of potential cost savings, metrics that help make an ROI business case, and examples of how other companies have saved with Managed File Transfer. Posted: 27 Jan 2012 \| Published: 27 Jan 2012 TOPICS: Cost Benefit Analysis \| File Management Programs \| File Transfer Protocols \| IT Management \| IT Managers \| ROI

Management Skills for Every Leader sponsored by Global Knowledge WHITE PAPER: What skills do you need to be a good manager? How does leadership differ from management? Get answers to these fundamental questions and relate the core skills of management to each other and to the art of leadership in this white paper. Find out how to delegate, negotiate, motivate, lead and more. Posted: 06 Dec 2011 \| Published: 06 Dec 2011 TOPICS: Careers \| IT Management \| IT Managers \| IT Workforce \| Leadership \| Management Training \| Training

Computer Weekly - 13 December 2011: Read this week’s special issue announcing the UKtech50 – the 50 most influential people in UK IT. sponsored by ComputerWeekly.com EZINE: In this week's special issue of Computer Weekly, we reveal the UKtech50 - our list of the 50 most influential people in UK IT. This year's winner is Mike Lynch, CEO of Autonomy, who talks in an exclusive interview about his hopes for the UK technology industry, and life at HP since the company's 7bn GBP acquisition. Download the new issue now. Posted: 12 Dec 2011 \| Published: 12 Dec 2011 TOPICS: Business Management \| CIOs \| Cybersecurity \| IT Management \| Outsourcing \| Security Management \| SMBs \| Unstructured Data

Airline IT Trends Survey sponsored by ComputerWeekly.com WHITE PAPER: For the 11th year in succession, the Airline IT Trends Survey tracks the key technology trends in the airline industry. It demonstrates the role that the survey’s global benchmarks play in underlining the importance of IT within the airline industry, while also stimulating debate in boardrooms worldwide about the way ahead. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: Airline Industry \| IT Management \| Mobile Device Management Software \| Surveys

Consumerization and Social Media: Where is the Business Return? sponsored by Dell, Inc. and Intel WHITE PAPER: This white paper offers analysis of IDC surveys conducted in autumn 2011 of top IT leaders in Europe on the proliferation of social media and new access devices and their implications for business and government organizations. Posted: 27 Dec 2011 \| Published: 27 Dec 2011 TOPICS: IT Management \| Mobile CRM \| Mobile Device Management \| Mobile Workers \| Security \| Security Management \| Security Policies \| Security Threats \| Social Computing \| Social Networking

Get Speed and Agility by Enabling ITaaS sponsored by Cisco Systems, Inc. WHITE PAPER: This white paper explains how the concept of IT-as-a-Service emerged over time and offers exclusive advice to help organizations embrace it. Find out how the cloud fits into the service landscape and discover the essential building blocks required to enable this new IT model. Posted: 13 Dec 2011 \| Published: 13 Dec 2011 TOPICS: Cloud Computing \| Data Center Management \| IT Management \| IT Managers \| ITIL \| Private Cloud \| Public Cloud \| Service Level Management

Selling Solutions: How to Use the Pain Chain to Sell Technical Solutions sponsored by ConnectWise WHITE PAPER: This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients. Posted: 03 Jan 2012 \| Published: 03 Jan 2012 TOPICS: Channel Management \| CRM \| IT Management \| IT Services \| Sales \| Sales Channels

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