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Multicasting Reports
 
Smart Service Management Transforms Corporate IT
sponsored by Matrix42
WHITE PAPER: In this white paper, you will discover a holistic, integrated approach to service management that utilizes modern automation and management tools, enabling CIOs to overcome potentially costly shadow IT, rising IT complexity and device diversity, and more.
Posted: 07 Mar 2016 | Published: 31 Dec 2015

Matrix42

Intermedia Builds an Instant Security Operations Center and Speeds Business Processes
sponsored by Splunk
CASE STUDY: This case study demonstrates how Intermedia overcame its cloud security challenges and boosted productivity with data-driven analytics and incisive, enterprise-wide intelligence.
Posted: 03 Jun 2016 | Published: 03 Jun 2016

Splunk

Best Practices Guide to IT Service Management
sponsored by Matrix42
WHITE PAPER: This white paper takes a look at some of the top challenges that IT service managers face today and offers strategies for overcoming them. Learn how to achieve complete service cost transparency, faster service management, and more.
Posted: 04 Mar 2016 | Published: 31 Dec 2015

Matrix42

Everything as a Service: Improve Workflow in All Departments
sponsored by ServiceNow
VIDEO: In this brief video, learn how you can leverage Everything as a Service to enable automation and efficiency across your organization. Discover how to deliver everything from employee onboarding, to invoicing, to cloud provisioning as a service.
Posted: 23 Feb 2016 | Premiered: 29 Apr 2015

ServiceNow

Think Like a Consultant, Deliver Like a Tech
sponsored by Solarwinds N-able
RESOURCE: This resource outlines the importance of providing strategic insights for managed services customers. Read on to learn how to pool your data and create a centralized repository of customer information that can benefit both the consulting and technician side of your business.
Posted: 10 Feb 2016 | Published: 10 Feb 2016

Solarwinds N-able

Investing in ITIL-Aligned ITSM Technology
sponsored by ServiceNow
EBOOK: If you believe in the benefits of ITIL, this eBook will help you connect the dots between people, processes, and technology to ensure your new ITSM initiative brings major improvements to your IT services. Read on to discover how to adopt fit-for-purpose ITSM.
Posted: 13 Jul 2016 | Published: 13 Jul 2016

ServiceNow

Defining and Simulating ITIL Processes with Advanced Business Modeling
sponsored by Global Knowledge
WHITE PAPER: In this white paper, learn how an advanced business modeler provides both the ability to visually define process activities and the ability to define detailed information about processes, including inputs, outputs, cost, revenue, roles, and resources.
Posted: 11 Mar 2016 | Published: 26 Feb 2016

Global Knowledge

Delivering Service Management That People Actually WANT To Use
sponsored by ServiceNow
WEBCAST: Tune into this webinar to learn about 10 ways you can deliver a more desirable service management experience to your users. Watch now and learn about essential tips, obstacles to avoid, and more.
Posted: 12 May 2016 | Premiered: May 12, 2016

ServiceNow

Today's State of Work: The Productivity Drain
sponsored by ServiceNow
WHITE PAPER: This resource presents the results from interviews with nearly 1,000 managers at companies across the globe. Read on to learn 3 reasons why administrative duties takes up so much time and to discover a solution that can make work IT processes more productive.
Posted: 04 Mar 2016 | Published: 04 Mar 2016

ServiceNow

Whitecube Art Gallery Replaces x86 Based Environment with Enterprise Linux
sponsored by IBM
CASE STUDY: In this brief video presentation, James Meara, IT Executive at Whitecube, examines the gallery's recent migration experience and benefits of moving from an x86 based environment to an Enterprise Linux Server based on IBM zEnterprise technology. Tune in to ensure IT meets your critical demands.
Posted: 26 Feb 2016 | Published: 31 Aug 2013

IBM
 
 
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