Minerals Industry White Papers, Software Downloads, Definition and Webcasts

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Feb 10, 2012

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Minerals Industry Reports

IT Pays to Specialize in a Vertical Market: How IT Solutions Providers Can Grow Through a Targeted Approach to Marketing and Sales sponsored by ConnectWise WHITE PAPER: This resource presents how IT solution providers can grow through a targeted approach to marketing and sales by focusing on specific industries or types of businesses. Posted: 06 Jan 2012 \| Published: 06 Jan 2012 TOPICS: Channel Management \| Management Service Providers \| Marketing \| Sales \| Vertical Industries

CRM and Social Media: How a Blended Approach Means Good Business in the Hospitality Industry sponsored by Infor CRM WHITE PAPER: This white paper offers hospitality strategies for combining social media and real-time customer relationship management (CRM) to wow patrons and increase customer loyalty. Learn how social CRM can increase your ROI and build your business reputation. Posted: 07 Feb 2012 \| Published: 07 Feb 2012 TOPICS: CRM \| CRM Best Practices \| CRM Software \| Marketing \| Social Computing \| Social Networking

North American Contact Center Industry 2011: A Mid-Year Update and Forecast sponsored by Calabrio, Inc. WHITE PAPER: This informative market update from The National Association of Call Centers (NACC) provides a comprehensive look at the industry. Posted: 31 Jan 2012 \| Published: 31 Jan 2012 TOPICS: Call Center Management \| Call Centers \| Contact Center Management \| Contact Centers \| CRM \| CRM Best Practices \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices

Oracle Database 11g for Data Warehousing and Business Intelligence sponsored by Oracle Corporation WHITE PAPER: This white paper provides an overview of Oracle's capabilities for data warehousing, and discusses the key features and technologies by which Oracle-based business intelligence and data warehouse systems easily integrate information, perform fast queries, scale to very large data volumes and analyze any data. Posted: 08 Dec 2011 \| Published: 08 Dec 2011 TOPICS: Business Intelligence \| Business Process Automation \| Business Process Management \| Data Integration \| Data Mining \| Data Warehouses \| Database Management \| Oracle (Product)

Oracle Database 11g Product Family sponsored by Oracle Corporation UK Ltd WHITE PAPER: Read this white paper to get an overview of the Oracle Database family of products and learn how you can transform your business, budgets, and service levels with Oracle Database 11g Release 2. Posted: 22 Oct 2010 \| Published: 22 Oct 2010 TOPICS: Cluster Management \| Data Center Design \| Database Management \| Database Management Software \| Databases \| IT Infrastructure \| Oracle (Product) \| SOA

Oracle Database 11g Product Family sponsored by Oracle Corporation WHITE PAPER: Read this white paper to get an overview of the Oracle Database family of products and learn how you can transform your business, budgets, and service levels with Oracle Database 11g Release 2. Posted: 25 Sep 2009 \| Published: 25 Sep 2009 TOPICS: Cluster Management \| Data Center Design \| Database Management \| Database Management Software \| Databases \| IT Infrastructure \| Oracle (Product) \| SOA

Six Success Factors for Building a Best-Run Marketing Organization sponsored by SAP America, Inc. WHITE PAPER: This paper discusses six success factors that will enable your marketing organization to overcome the challenges to reaching growth and profitability objectives. Continue reading to learn more about these six success factors and more. Posted: 18 Oct 2010 \| Published: 18 Oct 2010 TOPICS: CRM \| CRM Best Practices \| CRM Software \| Customer Interaction Services \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Marketing \| Marketing Information Systems \| Sales and Marketing Software \| SAP (Product)

CRM without Compromise: A Strategy for Profitable Growth sponsored by SAP America, Inc. WHITE PAPER: Consider how SAP can help you improve customer relationship management. Build a synergistic ecosystem with employees, customers, and partners to deliver customer value – where customer demand drives the supply chain and customer insight inspires innovation. Quickly respond to sustain competitive advantage and profitability. Posted: 07 Nov 2007 \| Published: 07 Nov 2007 TOPICS: Business Performance Management \| Call Center Management \| Call Centers \| Contact Center Management \| Contact Centers \| CRM \| ERP \| Marketing \| Oracle (Product) \| Sales Force Automation \| Software as a Service

HP Data Center Smart Grid: An HP Converged Infrastructure Innovation Primer sponsored by HP and Intel WHITE PAPER: By helping your data center more accurately visualize and control energy use, you'll reclaim facility capacity and optimize energy use en route to reducing costs for your organization. Read this white paper for the details. Posted: 10 May 2011 \| Published: 10 May 2011 TOPICS: Cooling Capacity \| Cooling Equipment \| Data Center Management \| Data Center Power Management \| Energy Efficiency \| Energy Industries \| Power Consumption Monitoring \| Power Usage Effectiveness (PUE)

Improving Power and Cooling Efficiency in the Datacenter sponsored by HP and Intel TECHNICAL ARTICLE: HP has long been a trailblazer in using technology to reduce total cost of ownership and improve energy efficiency for data center IT systems. Check out this resource and learn the details. Posted: 21 Feb 2011 \| Published: 21 Feb 2011 TOPICS: Cooling Capacity \| Cooling Equipment \| Data Center Management \| Data Centers \| Energy Efficiency \| Energy Industries \| Energy Star \| Power Connectors \| Power Integrated Circuits

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