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Mastering multi-channel journeys – making engagement pay
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This research from Oxygen8 assesses how businesses communicate with customers and how those customers want businesses to communicate with them, and offers advice on how to achieve it.
Posted: 23 Sep 2015 | Published: 23 Sep 2015

ComputerWeekly.com

Quality Contact Recording Increases Workforce Optimization
sponsored by Avaya CenturyLink
WHITE PAPER: Choosing top tier contact recording services can empower businesses by optimizing the performance of their customer-facing resources. Read this white paper that educates you on communication monitoring services and how they can help you achieve performance improvement that increases customer retention.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya CenturyLink

Survey: 300 Hundred UC Professionals, 200 Companies, and 44 Counties
sponsored by IR
WHITE PAPER: A recent survey has revealed that delivering excellent end-user experience in a multi-vendor environment is critical to UC success. Learn ways to overcome the top three challenges of UC deployment.
Posted: 25 May 2016 | Published: 25 May 2016

IR

Scale Your Enterprise with a Next-Gen Data Center
sponsored by Dell, Inc. and Intel®
RESOURCE: Inflexible, outdated data center hardware no longer fits the bill for the digital next-gen enterprise—which must be optimized for both modern and legacy workloads. Learn to deploy a future-ready data center with converged infrastructure—comprising flexible IT building blocks of servers, storage and networking.
Posted: 30 Jun 2016 | Published: 30 Jun 2016

Dell, Inc. and Intel®

3 Buying Principles for Unified Communications Products
sponsored by Avaya CenturyLink
EGUIDE: Perfect your process of making UC purchasing decisions by distilling it into 3 core buying principles. By digging into these strategies you can learn what combination of deployment models will work best for your enterprise.
Posted: 18 Jul 2016 | Published: 13 Jul 2016

Avaya CenturyLink

Affordable Business Transformation: "Just Right" IT for SMBs
sponsored by HPE and Intel®
CASE STUDY: Examine several case studies which demonstrate how to facilitate successful digital transformation in your small to midsize business (SMB). Whether your organization is in the retail, construction, beverage, or energy industry, discover how to make the most of your investments by directing your efforts in 4 key areas.
Posted: 10 Jun 2016 | Published: 10 Jun 2016

HPE and Intel®

Building a Borderless Business
sponsored by Avaya
WHITE PAPER: Empower your employees — through business collaboration and communications solutions like video, audio and web collaboration — to help grow revenues, improve customer loyalty, and boost productivity. Learn more in this white paper.
Posted: 21 Jun 2016 | Published: 30 Oct 2015

Avaya

Survey Results: Wireless Security Trends
sponsored by Fortinet, Inc.
WHITE PAPER: Over half of 1,300 surveyed IT decision-makers revealed their preference for cloud-based wireless network management. Explore how to enable the segmentation of devices and access layers across wired/wireless networks.
Posted: 23 Jun 2016 | Published: 23 Jun 2016

Fortinet, Inc.

Controlling Software Asset Management in the Mobile Era
sponsored by Snow Software
WHITE PAPER: How can you balance growing user demands and at the same time ensure your company is not exposed to license liability? Discover how creating a software store tightly integrated with effective software management processes can meet these goals.
Posted: 15 Jun 2016 | Published: 15 Jun 2016

Snow Software

Big Data & Analytics For Dummies 2016
sponsored by Cisco Systems, Inc.
EBOOK: In this essential guide, you'll discover a detailed outline of the rapidly evolving fields of big data management and data science. Get the latest information on big data and analytics, and find out what it takes to succeed with this technology.
Posted: 09 Jun 2016 | Published: 09 Jun 2016

Cisco Systems, Inc.
 
 
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