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Microwave Multipoint Distribution Services Reports
Taking control of the customer experience in retail banking
sponsored by Hewlett-Packard Enterprise
WEBCAST: This on-demand webcast examines the value of customer-centricity in retail banking, and offers key insights to help you take control of the customer experience.
Posted: 17 Dec 2013 | Premiered: Nov 12, 2013

Hewlett-Packard Enterprise

How Omnichannel is Delivering on the Promise of Multichannel
sponsored by Interactive Intelligence, Inc.
WHITE PAPER: This report describes the handful of benefits an omnichannel approach provides in the call center versus that of multichannel. Access now to break down the definition of omnichannel as it is applied across various elements of contact center operation.
Posted: 23 Jul 2015 | Published: 15 Apr 2015

Interactive Intelligence, Inc.

Mastering multi-channel journeys – making engagement pay
sponsored by
RESEARCH CONTENT: This research from Oxygen8 assesses how businesses communicate with customers and how those customers want businesses to communicate with them, and offers advice on how to achieve it.
Posted: 23 Sep 2015 | Published: 23 Sep 2015

Architecting the Composable Enterprise
sponsored by MuleSoft
WHITE PAPER: This whitepaper dives into the world of composable IT, or the concept of modular, restructurable infrastructure. Access now to see how companies that leverage this mentality are keeping ahead of trends while remaining profitable, and what challenges they are facing.
Posted: 05 Nov 2015 | Published: 05 Nov 2015


Creating a Collaborative Culture with a Global, Mobile Workforce
sponsored by Vodafone
VIDEO: This short video introduces an all in one way to bring your employees together while incorporating data from any outlying business interest you can think of.
Posted: 17 Nov 2015 | Premiered: 17 Nov 2015


An Overview of the Enterprise Service Desk Vendor Landscape
sponsored by IBM
WHITE PAPER: This report is intended for CIOs seeking to select a solution for enterprise service desk, and designed for enterprises in which service desk use cases may include seamless movement between on-demand and on-premise. Access this research to reevaluate and help your organization understand what's new in the enterprise service desk market.
Posted: 15 Sep 2015 | Published: 31 Dec 2013


Establishing a Robust VoIP Infrastructure: Five Best Practices
sponsored by Oracle Corporation
EGUIDE: This expert e-guide highlights the five most important practices for establishing a robust VoIP infrastructure. Read on now to discover the amount of VoIP bandwidth you'll need to avoid latency for SIP trunk services.
Posted: 17 Nov 2015 | Published: 17 Nov 2015

Oracle Corporation

How Your Small to Midsize Business Can Embrace Mobility Now
sponsored by Cisco Systems, Inc.
WHITE PAPER: In this paper, a research analyst with IDC discusses the challenges that SMBs face when implementing a mobility infrastructure and gives suggestions for overcoming those challenges.
Posted: 11 Nov 2015 | Published: 31 Aug 2015

Cisco Systems, Inc.

The Comprehensive IT Managed Services Guide for Enterprise CIOs
sponsored by Unisys
EGUIDE: In this exclusive e-guide, you will learn how to establish an IT managed services provider strategy to cover new delivery models in your organization. Access this guide to focus your business around a comprehensive DR/BC strategy, as well as access insider tips on outsourcing app development, and more.
Posted: 16 Nov 2015 | Published: 16 Nov 2015


A Guide to Delivering Secure Wireless LAN
sponsored by Fortinet, Inc.
WHITE PAPER: In this guide, you will learn how to deploy comprehensive wireless security to your LAN—regardless the size of your business, your network topology, and cloud-based Wi-Fi management. Discover a WLAN portfolio that will address the Wi-Fi needs of SMBs as well as large-scale enterprises.
Posted: 03 Nov 2015 | Published: 02 Nov 2015

Fortinet, Inc.
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