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Hosted Contact Center Market Report: DMG Consulting
sponsored by LiveOps
ANALYST REPORT: Hosted contact center adoption is increasing rapidly. Solutions provide quick deployment, quantifiable ROI, scalability, ongoing investment protection, reduced maintenance burden and minimal cash outlays. DMG Consulting, a leading contact center firm, has just released this new report discussing key market trends, ROI benefits, and key players.
Posted: 28 Mar 2011 | Published: 28 Mar 2011

LiveOps

Presentation Transcript: Introduction to Complex Event Processing (CEP) in Capital Markets
sponsored by Sybase, an SAP company
PRESENTATION TRANSCRIPT: CEP is an emerging paradigm of computing based on an Event Driven Architecture (EDA) that offers the ability to analyze extremely large amounts of event (and other) data from disparate sources with very low latency and high throughput. There are numerous business benefits to CEP. Check out this presentation transcript to learn more.
Posted: 18 Feb 2011 | Published: 18 Feb 2011

Sybase, an SAP company

Innovate the Steve Jobs Way: 7 Insanely Different Principles for Breakthrough Success
sponsored by Citrix Online UK
EBOOK: This new e-book by Carmine Gallo, columnist for BusinessWeek.com, explores the 7 guiding principles of Steve Jobs' success and how you can use them to emerge from the recession stronger, more inspired and more innovative than ever.
Posted: 14 Jan 2011 | Published: 13 Jan 2011

Citrix Online UK

Turning Customer Data into Analytical Marketing Fuel: How to Use Analytically Driven Customer Insight for Extraordinary Competitive Advantage
sponsored by SAS
WHITE PAPER: Businesses that fail to strategically leverage analytically driven customer insight will gradually become obsolete over time. This paper takes a closer look at why – and explains what you can do to evolve your marketing organization’s ability to turn data into customer insight, and insight into competitive advantage.
Posted: 02 Nov 2010 | Published: 02 Nov 2010

SAS

Messaging in the Cloud: Embedding an Email, Mobile, and Social Infrastructure
sponsored by ExactTarget
WHITE PAPER: MPaaS is a newer niche in cloud computing, but it’s a natural fit for gaining efficiencies of scale and reliability by using the infrastructure of messaging providers like ExactTarget. Read on to learn more about an unmatched one-to-one messaging solution that provides unbeatable deliverability - without the hassle of new capital investments.
Posted: 29 Oct 2010 | Published: 29 Oct 2010

ExactTarget

Meeting the Demands of the Smarter Consumer
sponsored by IBM
WHITE PAPER: IBM surveyed more than 30,000 consumers in the United States, Canada, United Kingdom, Brazil, India and China for this report on shopping preferences. Read this report to learn why technology makes consumers smarter, more connected and more certain about what they want.
Posted: 25 Aug 2010 | Published: 25 Aug 2010

IBM

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times
sponsored by SAP America, Inc.
PODCAST: In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run.
Posted: 14 Apr 2009 | Premiered: Apr 14, 2009

SAP America, Inc.

Making Web 2.0 Work for Your Enterprise: Internal Deployments
sponsored by Oracle Corporation
WHITE PAPER: Making knowledge more visible increases innovation and shortens turnaround times. Increased collaboration accelerates productivity. With Web 2.0, your company transforms into a more-socially connected organization that reacts faster and more effectively to the market.
Posted: 03 Apr 2009 | Published: 01 Aug 2008

Oracle Corporation

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times
sponsored by SAP America, Inc.
WEBCAST: This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run.
Posted: 13 Mar 2009 | Premiered: Mar 31, 2009, 12:00 EDT (16:00 GMT)

SAP America, Inc.

Infor - ERP SyteLine
sponsored by Infor
SOFTWARE DEMO: Infor ERP SyteLine spans the business of manufacturing to align supply with demand and support the business and operational challenges of manufacturers. Download this demo to get a better understanding of how this software can benefit your company.
Posted: 04 Sep 2008 | Premiered: 04 Sep 2008

Infor

Becoming Value-driven: Focusing on What Matters Most
sponsored by IBM
WHITE PAPER: This white paper provides insight into the six key areas essential for becoming a value-driven organization. Discover how to gain the visibility and control essential to meet and exceed customer needs.
Posted: 20 Aug 2008 | Published: 20 Aug 2008

IBM

The Power of Faceted Analytical Displays: Three Blind Men and an Elephant
sponsored by Tableau Software
WHITE PAPER: This paper explores the insights that emerge when software enables us to view a set of data from several perspectives at the same time. With Faceted Analytical displays, the multiple perspectives, lead to insights that would be difficult to see otherwise.
Posted: 30 Jul 2008 | Published: 01 Jan 2007

Tableau Software

Data Modeling: A Necessary and Rewarding Aspect of Data Management
sponsored by Burton Group
WHITE PAPER: Data modeling has evolved from an arcane technique for database designers into an entire family of interrelated techniques that serves many constituencies, including techno-phobic business stakeholders and users. The new maturity of modeling to...
Posted: 18 Jul 2008 | Published: 19 May 2008

Burton Group

LiveWire Mobile Brings Music to Your Ears with Insight from Business Objects
sponsored by SAP America, Inc.
CASE STUDY: Read this case study and see how Business Objects helped Livewire manage their royalty stream for end-user downloads, measuring performance and the end-user experience, and analyzing trends quickly and accurately.
Posted: 04 Jun 2008 | Published: 01 Jun 2008

SAP America, Inc.

Software as a Service Dramatically Improves CRM Success
sponsored by Oracle Corporation
WHITE PAPER: Explore the results of this Yankee Group study aimed at determining how on-demand technology can be used to improve sales effectiveness. Gain a deeper understanding of the difference between sales administration and sales effectiveness and the role technology plays in driving revenue.
Posted: 02 Jun 2008 | Published: 01 Feb 2008

Oracle Corporation

Retail Opportunities in a World of Extremes: Understanding Today's Teens and Boomers
sponsored by IBM
WHITE PAPER: This IBM study focused on two groups – teens and boomers. It explores their lifestyles, values, and particular preferences and attitudes toward shopping. Read this paper to learn how retailers can better meet the needs of these two segments.
Posted: 14 May 2008 | Published: 01 Jan 2007

IBM

Strategies for Profitable Growth: Sap for Professional Services
sponsored by SAP America, Inc.
WHITE PAPER: With customer demands rising and prices falling, service excellence alone is no longer enough to ensure future growth and profitability. Read this white paper to explore strategies, practices, and tools that can help your business achieve p...
Posted: 24 Mar 2008 | Published: 01 Apr 2005

SAP America, Inc.

Workforce Management Patient Care & Enhanced Financial Performance
sponsored by Infor
WHITE PAPER: Learn how comprehensive workforce management processes can transform common challenges of healthcare enterprise into opportunities. Discover how to improve the quality of patient care, meet regulatory compliances and reduce costs.
Posted: 19 Mar 2008 | Published: 01 Jan 2007

Infor

Tableau Ensures Intelligent Capital Allocation for Wireless Telecom Infrastructure
sponsored by Tableau Software
CASE STUDY: Learn how you can visually query and interpret information in databases and transform raw data into informed business decisions with interactive visualizations.
Posted: 20 Feb 2008 | Published: 01 Jan 2007

Tableau Software

5 Best Practices for Telling Great Stories with Data
sponsored by Tableau Software
WHITE PAPER: Data doesn't have to be only fact driven and metric. Learn these five best practices to help you make sense and order out of a disparate collection of facts.
Posted: 20 Feb 2008 | Published: 01 Feb 2008

Tableau Software

Three Blind Men and an Elephant - The Power of Visual Analysis
sponsored by Tableau Software
WHITE PAPER: Learn how faceted analytical displays can lead to insight that would be difficult to unearth otherwise. Faceted analytical displays are powerful and will help you discover new information that will translate into big benefits for your company.
Posted: 20 Feb 2008 | Published: 01 Jan 2007

Tableau Software

Business Intelligence Maturity and the Quest for Better Performance
sponsored by SAS
WHITE PAPER: There is more to BI than simply deploying technology. Explore the current state of BI and four main areas that hold companies back from utilizing their information. Learn information management best practices that will help you drive performance.
Posted: 18 Feb 2008 | Published: 01 Mar 2007

SAS

Competing on Analytics
sponsored by SAS
WHITE PAPER: Use insight produced through analytics to improve performance and gain a strategic advantage. Learn how you can employ an enterprise-wide approach for maintaining data and using analytics for improved decision making.
Posted: 18 Feb 2008 | Published: 01 Jun 2007

SAS

Choosing a Remote DBA instead of a Full-time Consultant?
sponsored by Ntirety
WHITE PAPER: Relational databases like Oracle grow 3x to 5x in size every three years, but most are not backed up properly. Learn about one of the newest trends in the industry: to outsource or out-task to your database administration needs.
Posted: 30 Nov 2007 | Published: 30 Nov 2007

Ntirety

Introducing IBM's Balanced Warehouse
sponsored by IBM Software Group
WEBCAST: Data warehousing and business intelligence (BI) have evolved. Learn about a cost-effective data warehouse system with advanced analytics that delivers high performance and flexibility to address changing business needs.
Posted: 28 Nov 2007 | Premiered: Nov 1, 2007

IBM Software Group
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