Manuals

WHITE PAPER: This paper discusses the relationship between business intelligence and IT and how you can align them for a competitive edge.

Posted: 21 May 2012 | Published: 21 May 2012

WHITE PAPER: Effective IT service delivery is critical for any business to run smoothly, however, many organizations are finding that this can be challenging in a cloud environment. This white paper offers key tips on how to overcome this issue and ensure optimal performance of your IT environment by leveraging new, advanced service assurance solutions.

Posted: 07 May 2012 | Published: 07 May 2012

WHITE PAPER: How is Business Process Analysis (BPA) relevant to Project Managers (PM)? Discover what PMs need to understand about BPA to best leverage the knowledge that it provides. Find out how BPA recommendations can improve existing projects and help propose new projects.

Posted: 11 Apr 2012 | Published: 11 Apr 2012

WHITE PAPER: Access this white paper to learn how host technology has evolved and how to take advantage of these changes. This essential white paper will help you pick the right products for your organization and understand your users’ needs.

Posted: 15 May 2012 | Published: 15 May 2012

EBOOK: Uncover the 6 IT professionals recognized for their contributions to cultural innovation, technological advancement, business harmonization, green IT, and customer experience. Review exclusive Q&A with each winner as they discuss their thoughts on top trends including cloud computing, social media, millennials, video-conferencing, and more.

Posted: 23 May 2012 | Published: 23 May 2012

WHITE PAPER: This resource examines the challenges and benefits of IT certification and includes tips for improving pass rates.

Posted: 18 Apr 2012 | Published: 18 Apr 2012

EBRIEF: Discover why and how CIOs need to expand their data backup strategies, which virtualization approaches are expected to become mainstream practices, and the ways big data is influencing data backup tactics. Backup is still a vital piece of IT infrastructure, but some policies are more effective than others - find out which tactics are best.

Posted: 15 May 2012 | Published: 15 May 2012

CASE STUDY: Access this exclusive case study to gain insight on how Netherlands Railways, the nation's largest and Europe's busiest, was able to save € 20 million annually by crafting an optimized operating plan that improves service quality, reduces costs, and provides guidance for future infrastructure investments.

Posted: 18 May 2012 | Published: 18 May 2012

VIDEOCAST: In this brief videocast, industry expert Wayne Eckerson discusses all you need to know about BI mash-ups.

Posted: 21 Mar 2012 | Premiered: 21 Mar 2012

EGUIDE: ERP systems can help organisations manage their internal and external resources, but sorting through ERP platforms and determining which one to choose can be a challenge. This expert e-guide offers best practices for evaluating ERP vendors to ensure you make the right decision for your business.

Posted: 29 Mar 2012 | Published: 29 Mar 2012