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The Help Desk and the Network Operations Center: What MSPs Need and Why
sponsored by N-able Technologies
WHITE PAPER: This helpful resource defines and discusses network operations centers and help desks, including their functions, what differentiates them from one another, how they contribute to a managed service provider's business, and whether or not MSPs should consider outsourcing them.
Posted: 30 Jul 2014 | Published: 30 Jul 2014

N-able Technologies

The business value of information governance
sponsored by Iron Mountain
EGUIDE: This e-guide covers several strategies for discussing the business value of information governance initiatives.
Posted: 20 Aug 2012 | Published: 20 Aug 2012

Iron Mountain

Solve the Mystery of Strategic Alignment with Time Tracking
sponsored by Innotas
WEBCAST: In this on-demand webinar, Mark Mullaly of ProjectManagement.com investigates issues relating to time tracking as a part of the project management process.
Posted: 13 Aug 2014 | Premiered: Apr 22, 2014

Innotas

Rethinking People Costs in Enterprise IT
sponsored by Rackspace
WHITE PAPER: This informative white paper outlines a new way to assess IT hiring and compensation, as well as a new options for making central IT a driver of enterprise growth.
Posted: 03 Sep 2014 | Published: 11 Aug 2014

Rackspace

How to tie learning to business impact
sponsored by ComputerWeekly.com
WHITE PAPER: Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication.
Posted: 21 Oct 2011 | Published: 09 Dec 2010

ComputerWeekly.com

Information Lifecycle Governance Leader Reference Guide
sponsored by IBM
WHITE PAPER: Storing data that no longer has any value to the organization is a crippling process that forward-thinking CIOs must begin to shy away from. This white paper provides key insight surrounding the defensible disposal of unnecessary data.
Posted: 30 Apr 2013 | Published: 30 Apr 2013

IBM

Mobile Security for IT Departments
sponsored by LabTech Software
EBOOK: From smartphones to tablets, as the popularity of mobile devices grows, the opportunity for security breaches grows as well, placing a new burden on IT departments. Download your free eBook to learn how you can ensure your organization remains protected from mobile security threats.
Posted: 13 Aug 2014 | Published: 13 Aug 2014

LabTech Software

Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by IBM and Crossview
EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

IBM and Crossview

Manager's Guide to Oracle Cost Containment
sponsored by EnterpriseDB Corporation
WEBCAST: This Webcast explores a variety of cost containment strategies for IT, as well as potential risk and reward scenarios.
Posted: 19 May 2009 | Premiered: Jun 11, 2009, 14:00 EDT (18:00 GMT)

EnterpriseDB Corporation

How Web Security Improves Productivity and Compliance
sponsored by Webroot
WHITE PAPER: This resource describes how the value of secure web gateways doesn't need to be limited to web protection. Inside, learn how your organization can strategically use this security technology to improve productivity, reduce costs, increase compliance, and more.
Posted: 15 May 2013 | Published: 31 Dec 2012

Webroot
 
 
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