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Management Service Providers

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DEFINITION: Also see two related terms, application service provider and storage service provider.On the Internet, a management service provider (MSP) is a company that manages information technology services for other companies. For example, a company could hire an MSP to configure and administer its business computers and related systems on a continuing basis, saving the company the need to hire, train, and  … 
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Management Service ProvidersReports
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Managed Services or Break fix? One Size Doesn’t Fit All
sponsored by GFI Software
WHITE PAPER: This paper examines the benefits of Managed Services using the GFI Building Blocks program.
Posted: 22 Dec 2010 | Published: 22 Dec 2010

GFI Software

GFI MAX Building Blocks & MSP University Podcast
sponsored by GFI Software
PODCAST: This podcast discusses how GFI MAX Building Blocks methodology can help you overcome challenges with converting your clients in Managed Services and start making money.
Posted: 10 Dec 2010 | Premiered: Dec 10, 2010

GFI Software

Enterprise Performance Management - How Tomorrow's Leaders Will Get Ahead
sponsored by Oracle Corporation
WHITE PAPER: Evolve to Thrive: From Operational to Management Excellence, successful companies are connecting disparate management strategies to align performance networks, not just transactional activities. Read how Oracle's Strategy-to-Success framework can guide you on your evolutionary journey to Management Excellence.
Posted: 01 Oct 2010 | Published: 01 Sep 2008

Oracle Corporation

Presentation Transcript: Navigating Your Way Through the Fog of Cloud-Based Backup
sponsored by Asigra
PRESENTATION TRANSCRIPT: There is a current movement to cloud-based backup for MSPs. Why cloud backup and why now? In this transcript of the "Navigating Your Way Through the Fog of Cloud-Based Backup" video, learn about the considerations for buying into cloud backup.
Posted: 24 Sep 2010 | Published: 24 Sep 2010

Asigra

Advanced Case Management for Smarter Government
sponsored by IBM
WHITE PAPER: Case management is an area in which many government agencies can benefit by using new tools and approaches. By reading this White Paper, learn how to unify information, processes and people to provide better, faster services and programs.
Posted: 20 Aug 2010 | Published: 20 Aug 2010

IBM

Making the Right Move to a Managed Service Provider for SSL VPN
sponsored by MegaPath Inc.
WHITE PAPER: Adoption of SSL VPNs is growing rapidly. A sample of areas in which SSL VPNs can help include serving more communities, supporting more access environments, providing access without application and network changes, enforcing compliance, protecting the network, quickly modifying access policies, and ensuring business continuity.
Posted: 26 Mar 2010 | Published: 26 Mar 2010

MegaPath Inc.

The Fundamentals of a Successful Managed Services Practice
sponsored by N-able Technologies
WHITE PAPER: If you are a VAR, system integrator or IT service provider who's struggling to provide traditional IT services reactively to small and medium-sized businesses, this whitepaper offers to help you improve your business through managed services.
Posted: 02 Dec 2009 | Published: 01 Dec 2009

N-able Technologies

The Seven Major Obstacles on the Road to Managed Services
sponsored by N-able Technologies
WHITE PAPER: Virtually every IT services business is in the evaluation, planning or implementation phase of a managed services program, and yet very few manage to deliver true high-value services to their customers. This whitepaper discusses the major obstacles to becoming an MSP and how to overcome them so that your organization can enjoy the business benefits
Posted: 01 Dec 2009 | Published: 01 Dec 2009

N-able Technologies

Mass-Market Broadband in High-Growth Markets
sponsored by Alcatel-Lucent
WHITE PAPER: This paper highlights how important it is for telecom service providers to deliver broadband services beyond the profitable hotspots of advanced business users and high-income residential users to reach the mass market, as well as detailing a suggested solution.
Posted: 03 Mar 2009 | Published: 03 Mar 2009

Alcatel-Lucent

Best Practices in Performance Measurement and Reporting: Understanding the Global Investment Performance Standards
sponsored by Advent Software, Inc
WHITE PAPER: This whitepaper, written in conjunction with Ashland Partners, explains the steps to becoming Global Investment Performance Standards compliant.
Posted: 10 Jul 2008 | Published: 01 Jul 2008

Advent Software, Inc

Shenzhen Telecom
sponsored by Pitney Bowes Group 1 Software
CASE STUDY: Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
Posted: 01 Jul 2008 | Published: 01 Jul 2008

Pitney Bowes Group 1 Software

Improve Your Business through Best Practice IT Management
sponsored by Kaseya
WHITE PAPER: This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face.
Posted: 08 Oct 2007 | Published: 01 Sep 2007

Kaseya
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MANAGEMENT SERVICE PROVIDERS DEFINITION (continued): …  pay its own administrators. Since almost all such systems today can be managed remotely using an interactive Web page as the user interface, the idea is that an administrator could just as easily be someone at an MSP as at your own company. The MSP can be viewed as similar to an application service provider (ASP), a company that provides one or more computer applications that can be used by other companies using an online interface such as a page at the ASP's Web site. An ASP tends to become an MSP to the extent that it combines its application offering with additional service offerings. Another … 
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