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DEFINITION: Hardware as a Service (Haas), in a grid computing context, is a pay-as-you-go model for accessing a provider's infrastructure and CPU power. Grid computing is a technology in which several computers work together to act as a single, more powerful computer. Some companies sell use of their grids over the Internet on a per-use basis. The user sends data and a program to process that data; the vendor's  … 
Definition continues below.
Managed Service Providers Reports
 
The Automation Imperative
sponsored by Solarwinds N-able
WHITE PAPER: This white paper is an excellent resource for all MSPs, describing how new strategies for automation can improve the efficiency, productivity, and profitability of your business today.
Posted: 18 Jul 2014 | Published: 18 Jul 2014

Solarwinds N-able

5 Best Practices For Onboarding New Customers
sponsored by Solarwinds MSP
EBOOK: You've won a new customer so now you need to lay the groundwork for a successful relationship by providing a professional onboarding experience. In this e-book, learn the 5 best practices to help you welcome your new customers, giving them the knowledge and support they need to succeed.
Posted: 10 Jan 2017 | Published: 31 Oct 2016

Solarwinds MSP

5 Managed Services Mistakes You Could Be Making Right Now
sponsored by Solarwinds MSP
EBOOK: In this e-book, learn the five surprisingly common MSP "schoolboy errors," and discover if your business is guilty of making these mistakes. If so, learn how to make some immediate changes to rectify the situation or problems could be just around the corner.
Posted: 10 Jan 2017 | Published: 30 Sep 2016

Solarwinds MSP

Eight Essential Helpdesk Tools Every MSP Needs
sponsored by Solarwinds N-able
WHITE PAPER: Everyone knows that you need the right tools for the job. The problem is that there are so many tools on the market that it is hard to determine which are best for your business. Access this white paper to learn about the eight must-have tools for your MSP business.
Posted: 20 Apr 2016 | Published: 06 Apr 2016

Solarwinds N-able

How MAX4.BIZ Decided on an MSP
sponsored by Solarwinds MSP
CASE STUDY: In this case study, learn how MAX4.BIZ was able to decide on one MSP that offered integrated solutions including automation, security, and network and service management.
Posted: 11 Jan 2017 | Published: 31 Oct 2016

Solarwinds MSP

Shenzhen Telecom
sponsored by Pitney Bowes Group 1 Software
CASE STUDY: Pitney Bowes Group 1 Software customer communication management (CCM) solutions allow Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
Posted: 01 Jul 2008 | Published: 01 Jul 2008

Pitney Bowes Group 1 Software

GFI MAX Building Blocks – The Answer to IT Services
sponsored by GFI Software
WHITE PAPER: In this article Chris Martin discusses his experience as a managed services provider to small businesses in the surrounding area with one of the fastest growing and most well-reputed IT Support Companies in his country. He also discusses how he started working at GFI and creating the idea for GFI MAX Remote Management software.
Posted: 22 Dec 2010 | Published: 22 Dec 2010

GFI Software

Mobile Internet 3.0: How Operators Can Become Service Innovators and Drive Profitability
sponsored by Juniper Networks, Inc.
WHITE PAPER: Mobile operators today have the distinct ability to become service innovators and drive profitability with the advent of Mobile Internet 3.0. Learn how you can expand your data revenue base in this resource.
Posted: 01 May 2012 | Published: 23 Apr 2012

Juniper Networks, Inc.

Survey Shows that SaaS Can Save You Money
sponsored by GFI Software
WHITE PAPER: This article discusses the results found during a survey on RMM Software, this is the software IT Company’s/MSP’s use to run their technical operations. A large percentage of RMM software users are saying they generally believe RMM software is over-produced (over-engineered) and they either never or very slowly get round to using it.
Posted: 22 Dec 2010 | Published: 22 Dec 2010

GFI Software

6 Keys to Expand Your Revenue Opportunities through Data Management
sponsored by Datto, Inc.
WHITE PAPER: This paper outlines how Datto ALTO can expand an MSP's customer base and revenue growth with a BDR that addresses the unique needs of small business, from features to price.  Read this paper to learn the 6 keys to expand your business with untapped small business market.
Posted: 24 Apr 2013 | Published: 24 Apr 2013

Datto, Inc.
 
 
MANAGED SERVICE PROVIDERS DEFINITION (continued): … Hardware as a Service (Haas), in a grid computing context, is a pay-as-you-go model for accessing a provider's infrastructure and CPU power. Grid computing is a technology in which several computers work together to act as a single, more powerful computer. Some companies sell use of their grids over the Internet on a per-use basis. The user sends data and a program to process that data; the vendor's grid does the processing and returns the result. Nicholas Carr, author of "Does IT Matter?," first used the term "Hardware as a Service" to describe services such as Amazon.com's Elastic Compute Cloud (EC2). See also Hardware as a Service (in managed services)
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