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DEFINITION: A managed service provider (MSP) platform is a computing framework used to deliver network-based services, applications, and equipment to enterprises, residences, or other service providers. A MSP platform allows an organization, IT consultant or VAR to remotely monitor servers, firewalls, Exchange servers, Active Directory Servers, routers or switches from a central location.
MSP Reports
5 Reasons MSPs Love Time-Based Cloud Retention
sponsored by Datto, Inc.
WHITE PAPER: This executive brief highlights how managed service providers (MSPs) can offer customers secure, rapidly recoverable off-site backup for a fixed monthly price that is based on how long they need to retain their data.
Posted: 22 Jan 2015 | Published: 22 Jan 2015

Datto, Inc.

Debunking Myths About MSP Automation
sponsored by Solarwinds N-able
WHITE PAPER: This white paper addresses common concerns about automation in managed services. Read on to find out four counterpoints to arguments against automation for MSPs, and how automation could actually benefit your clients.
Posted: 30 Jul 2015 | Published: 30 Jul 2015

Solarwinds N-able

Mass-Market Broadband in High-Growth Markets
sponsored by Alcatel-Lucent
WHITE PAPER: This paper highlights how important it is for telecom service providers to deliver broadband services beyond the profitable hotspots of advanced business users and high-income residential users to reach the mass market, as well as detailing a suggested solution.
Posted: 03 Mar 2009 | Published: 03 Mar 2009


The Fundamentals of a Successful Managed Services Practice
sponsored by Solarwinds N-able
WHITE PAPER: If you are a VAR, system integrator or IT service provider who's struggling to provide traditional IT services reactively to small and medium-sized businesses, this whitepaper offers to help you improve your business through managed services.
Posted: 02 Dec 2009 | Published: 01 Dec 2009

Solarwinds N-able

MSPs Move to the Cloud and Value-Based Pricing
sponsored by Kaseya
EGUIDE: The annual growth rates for managed services have accelerated over the past year and many MSPs are moving toward value-based pricing according to Kaseya research. Read on to find out why.
Posted: 29 Mar 2015 | Published: 29 Mar 2015


GFI MAX Building Blocks – The Answer to IT Services
sponsored by GFI Software
WHITE PAPER: In this article Chris Martin discusses his experience as a managed services provider to small businesses in the surrounding area with one of the fastest growing and most well-reputed IT Support Companies in his country. He also discusses how he started working at GFI and creating the idea for GFI MAX Remote Management software.
Posted: 22 Dec 2010 | Published: 22 Dec 2010

GFI Software

Building Success in the Cloud
sponsored by Citrix Systems, Inc.
WHITE PAPER: Discover why Citrix cloud solutions are a clear choice for leading cloud providers, helping them quickly and profitably build differentiated and flexible cloud solutions that are right for their business and their customers.
Posted: 29 Aug 2012 | Published: 29 Aug 2012

Citrix Systems, Inc.

6 Critical Criteria for Small Business Data Protection
sponsored by Datto, Inc.
WHITE PAPER: This white paper reviews both the unique pain points faced by small businesses in regards to data protection, as well as the solution provided by Datto ALTO, the first backup and disaster recovery (BDR) solution designed specifically for small business with the power of an enterprise BDR.  And at a small business price point.
Posted: 24 Apr 2013 | Published: 24 Apr 2013

Datto, Inc.

6 Keys to Expand Your Revenue Opportunities through Data Management
sponsored by Datto, Inc.
WHITE PAPER: This paper outlines how Datto ALTO can expand an MSP's customer base and revenue growth with a BDR that addresses the unique needs of small business, from features to price.  Read this paper to learn the 6 keys to expand your business with untapped small business market.
Posted: 24 Apr 2013 | Published: 24 Apr 2013

Datto, Inc.

Best Practices in Performance Measurement and Reporting: Understanding the Global Investment Performance Standards
sponsored by Advent Software, Inc
WHITE PAPER: This whitepaper, written in conjunction with Ashland Partners, explains the steps to becoming Global Investment Performance Standards compliant.
Posted: 10 Jul 2008 | Published: 01 Jul 2008

Advent Software, Inc
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