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DEFINITION: A managed service provider (MSP) platform is a computing framework used to deliver network-based services, applications, and equipment to enterprises, residences, or other service providers. A MSP platform allows an organization, IT consultant or VAR to remotely monitor servers, firewalls, Exchange servers, Active Directory Servers, routers or switches from a central location.
MSP Reports
 
Story of Success: Online retailer expands globally with cloud services
sponsored by NaviSite
VIDEO: This video explains how ASOS found a managed service provider (MSP) that helped enhance their website and application development.
Posted: 20 Feb 2015 | Premiered: 20 Feb 2015

NaviSite

Advanced Case Management for Smarter Government
sponsored by IBM
WHITE PAPER: Case management is an area in which many government agencies can benefit by using new tools and approaches. By reading this White Paper, learn how to unify information, processes and people to provide better, faster services and programs.
Posted: 20 Aug 2010 | Published: 20 Aug 2010

IBM

PacketTrap MSP 6.0
sponsored by Dell Software
TRIAL SOFTWARE: PacketTrap MSP addresses critical challenges service providers face with their customer's networks including: traffic analysis, application and VoIP monitoring, as well as virtualization and private/public cloud management.
Posted: 24 Aug 2011 | Premiered: 23 Aug 2011

Dell Software

Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecommunications
sponsored by IBM
WHITE PAPER: This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads.
Posted: 15 Nov 2013 | Published: 31 Oct 2013

IBM

The Kaseya IT Automation Framework  
sponsored by Kaseya International Limited
WHITE PAPER: Access this exclusive resource to discover a powerful, web-based, systems management platform that can reduce complexity and increase the productivity of IT pros and MSPs (Managed Service Providers). Read on to learn more about the many features and benefits of this integrated Web-based platform.
Posted: 23 Aug 2011 | Published: 23 Aug 2011

Kaseya International Limited

Remote Monitoring and Management Tools Selection Tips for Solution Providers
sponsored by N-able Technologies
EGUIDE: This E-Guide from MicroScope.co.UK offers advice that will help MSPs and VARs find the ideal remote monitoring and management (RMM) solution for their organization.
Posted: 17 Apr 2013 | Published: 17 Apr 2013

N-able Technologies

Cisco® ONE: Framework for the Internet of Everything
sponsored by Cisco Systems, Inc.
WHITE PAPER: Uncover how leveraging Cisco ONE can help service providers enjoy the benefits of tomorrow's network and software innovations, harness network value, increase business agility, and achieve greater operational efficiency than ever before.
Posted: 11 Apr 2013 | Published: 29 Mar 2013

Cisco Systems, Inc.

What if There Were a Better Class of Cloud?
sponsored by Alcatel-Lucent Enterprise
PRESENTATION TRANSCRIPT: The Carrier Cloud is a superior class of public cloud services, which serves customers better and enables MSPs to further leverage the cloud for their own business benefits.
Posted: 15 May 2012 | Published: 15 May 2012

Alcatel-Lucent Enterprise

MSP’s Single Most Important Marketing Message
sponsored by GFI Software
WHITE PAPER: In this article Chris Martin discusses the importance of marketing yourself to your clients and how you should do it.
Posted: 22 Dec 2010 | Published: 22 Dec 2010

GFI Software

Hybrid IT Service Management
sponsored by FrontRange Solutions Inc.
VIDEO: This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.
Posted: 28 Jun 2013 | Premiered: 28 Jun 2013

FrontRange Solutions Inc.
 
 
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