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DEFINITION: A managed service provider (MSP) platform is a computing framework used to deliver network-based services, applications, and equipment to enterprises, residences, or other service providers. A MSP platform allows an organization, IT consultant or VAR to remotely monitor servers, firewalls, Exchange servers, Active Directory Servers, routers or switches from a central location.
MSP Reports
Building Recurring Revenue as a Service Provider in 2014
sponsored by Solarwinds N-able
WHITE PAPER: This white paper is an excellent resource for both IT service providers and MSPs, discussing the process and advantages of moving to a model with consistent monthly fees, as well as providing an overview of the current MSP market.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

Solarwinds N-able

How to Deal With a Perfect Storm of Disruption in the Managed Services Business
sponsored by Solarwinds N-able
WHITE PAPER: This guide explores some practical strategies for adapting your services to the rapid IT changes your customers are facing and how you can continue to provider top-notch services.
Posted: 28 Feb 2014 | Published: 31 May 2013

Solarwinds N-able

Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecommunications
sponsored by IBM
WHITE PAPER: This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads.
Posted: 15 Nov 2013 | Published: 31 Oct 2013


Survey Shows that SaaS Can Save You Money
sponsored by GFI Software
WHITE PAPER: This article discusses the results found during a survey on RMM Software, this is the software IT Company’s/MSP’s use to run their technical operations. A large percentage of RMM software users are saying they generally believe RMM software is over-produced (over-engineered) and they either never or very slowly get round to using it.
Posted: 22 Dec 2010 | Published: 22 Dec 2010

GFI Software

Reseller opportunities in the cloud
sponsored by Kaseya International Limited
EGUIDE: Access this essential resource from our editors to learn more about the hybrid cloud and what it means for Channel providers.
Posted: 09 Sep 2011 | Published: 09 Sep 2011

Kaseya International Limited

MSPs Move to the Cloud and Value-Based Pricing
sponsored by Kaseya
EGUIDE: The annual growth rates for managed services have accelerated over the past year and many MSPs are moving toward value-based pricing according to Kaseya research. Read on to find out why.
Posted: 29 Mar 2015 | Published: 29 Mar 2015


6 Keys to Expand Your Revenue Opportunities through Data Management
sponsored by Datto, Inc.
WHITE PAPER: This paper outlines how Datto ALTO can expand an MSP's customer base and revenue growth with a BDR that addresses the unique needs of small business, from features to price.  Read this paper to learn the 6 keys to expand your business with untapped small business market.
Posted: 24 Apr 2013 | Published: 24 Apr 2013

Datto, Inc.

The Kaseya IT Automation Framework  
sponsored by Kaseya International Limited
WHITE PAPER: Access this exclusive resource to discover a powerful, web-based, systems management platform that can reduce complexity and increase the productivity of IT pros and MSPs (Managed Service Providers). Read on to learn more about the many features and benefits of this integrated Web-based platform.
Posted: 23 Aug 2011 | Published: 23 Aug 2011

Kaseya International Limited

Security in Cloud Computing
sponsored by CSC
EGUIDE: This expert E-Guide explores the hesitations preventing many from moving to the cloud and offers considerations to keep in mind when using external CSPs for your security needs.
Posted: 25 Jan 2013 | Published: 25 Jan 2013


Remote Monitoring and Management Tools Selection Tips for Solution Providers
sponsored by Solarwinds N-able
EGUIDE: This E-Guide from offers advice that will help MSPs and VARs find the ideal remote monitoring and management (RMM) solution for their organization.
Posted: 17 Apr 2013 | Published: 17 Apr 2013

Solarwinds N-able
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