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DEFINITION: A managed service provider (MSP) platform is a computing framework used to deliver network-based services, applications, and equipment to enterprises, residences, or other service providers. A MSP platform allows an organization, IT consultant or VAR to remotely monitor servers, firewalls, Exchange servers, Active Directory Servers, routers or switches from a central location.
MSP Reports
 
Troubleshooting Fibre Channel Boot from SAN on the Cisco UCS B Series Chassis
sponsored by Global Knowledge
WHITE PAPER: This white paper discusses one component of Cisco's Unified Computing Solution: Stateless computing, which allows all the hardware settings of a server to be saved on a location outside the server itself, and is implemented through an XML-based software feature called a service profile.
Posted: 29 Sep 2014 | Published: 29 Sep 2014

Global Knowledge

The CMO–CIO disconnect
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This study from Accenture reveals the extent of the disconnect between chief marketing officers (CMOs) and chief information officers (CIOs), and offers advice on how to bridge the gap.
Posted: 27 Aug 2013 | Published: 27 Aug 2013

ComputerWeekly.com

GFI MAX Building Blocks – The Answer to IT Services
sponsored by GFI Software
WHITE PAPER: In this article Chris Martin discusses his experience as a managed services provider to small businesses in the surrounding area with one of the fastest growing and most well-reputed IT Support Companies in his country. He also discusses how he started working at GFI and creating the idea for GFI MAX Remote Management software.
Posted: 22 Dec 2010 | Published: 22 Dec 2010

GFI Software

Cloud Costs and Management Considerations
sponsored by CSC
EGUIDE: This expert E-Guide provides considerations you should keep in mind when moving to the cloud – especially when it comes to security and risk tolerance – and offers expert advice on how to foster cloud adoption in your enterprise.
Posted: 24 Jan 2013 | Published: 24 Jan 2013

CSC

Convincing Your Customers: Selling the Managed Services Delivery Model
sponsored by Kaseya International Limited
WHITE PAPER: This resource outlines 5 essential best practices that MSPs can follow to sell their customers on a better way of delivering IT services. These helpful tips can help you increase sales and profitability.
Posted: 16 Aug 2011 | Published: 16 Aug 2011

Kaseya International Limited

Managed Services or Break fix? One Size Doesn’t Fit All
sponsored by GFI Software
WHITE PAPER: This paper examines the benefits of Managed Services using the GFI Building Blocks program.
Posted: 22 Dec 2010 | Published: 22 Dec 2010

GFI Software

Build Your Cloud, Build Your Profit
sponsored by Citrix Systems, Inc.
WHITE PAPER: Download the whitepaper, Build Your Cloud, Build Your Profit, to learn how service providers can deliver profitable, differentiated cloud services using a proven cloud platform.
Posted: 16 Aug 2012 | Published: 31 Jul 2012

Citrix Systems, Inc.

Enterprise Performance Management - How Tomorrow's Leaders Will Get Ahead
sponsored by Oracle Corporation
WHITE PAPER: Evolve to Thrive: From Operational to Management Excellence, successful companies are connecting disparate management strategies to align performance networks, not just transactional activities. Read how Oracle's Strategy-to-Success framework can guide you on your evolutionary journey to Management Excellence.
Posted: 01 Oct 2010 | Published: 01 Sep 2008

Oracle Corporation

The Fundamentals of a Successful Managed Services Practice
sponsored by Solarwinds N-able
WHITE PAPER: If you are a VAR, system integrator or IT service provider who's struggling to provide traditional IT services reactively to small and medium-sized businesses, this whitepaper offers to help you improve your business through managed services.
Posted: 02 Dec 2009 | Published: 01 Dec 2009

Solarwinds N-able

IBM Service Management: Driving growth for Managed ICT Service Providers
sponsored by IBM
WHITE PAPER: Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.
Posted: 03 Oct 2011 | Published: 03 Oct 2011

IBM
 
 
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