MSP White Papers, Software Downloads, Definition and Webcasts

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May 21, 2013

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DEFINITION: A managed service provider (MSP) platform is a computing framework used to deliver network-based services, applications, and equipment to enterprises, residences, or other service providers. A MSP platform allows an organization, IT consultant or VAR to remotely monitor servers, firewalls, Exchange servers, Active Directory Servers, routers or switches from a central location.
MSP Reports

Cloud Storage, File Sync and Collaboration Offerings for Service Providers sponsored by Gladinet WHITE PAPER: Do your clients want a cloud-based storage, file sync, and collaboration solution? Discover how partnering with Gladinet can help you get one up and running in 30 days or less! Posted: 29 Mar 2013 \| Published: 31 Dec 2012 TOPICS: Channel Management \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Collaboration \| File Sharing Protocols \| File Transfer Protocols \| Management Service Providers \| Partnerships \| Storage Service Providers

Make Unified Communications a Success with AppsWork sponsored by Channel Transformation Alliance WHITE PAPER: Discover how utilizing Ipanema AppsWork, an advanced application performance management system, can help you overcome the issues inherent to deploying unified communications. Posted: 15 Apr 2013 \| Published: 15 Apr 2013 TOPICS: Application Performance Management \| Applications Management \| Bandwidth Management \| Channel Management \| Cloud Computing \| Cloud Management \| Collaboration \| Management Service Providers \| Unified Messaging \| VARs

Convincing Your Customers: Selling the Managed Services Delivery Model sponsored by Kaseya International Limited WHITE PAPER: This resource outlines 5 essential best practices that MSPs can follow to sell their customers on a better way of delivering IT services. These helpful tips can help you increase sales and profitability. Posted: 16 Aug 2011 \| Published: 16 Aug 2011 TOPICS: Data Center Management \| IT Management \| IT Management Services \| ITIL \| Management Service Providers \| Server Management \| Systems Maintenance \| Systems Management

GFI MAX Building Blocks & MSP University Podcast sponsored by GFI Software PODCAST: This podcast discusses how GFI MAX Building Blocks methodology can help you overcome challenges with converting your clients in Managed Services and start making money. Posted: 10 Dec 2010 \| Premiered: Dec 10, 2010 TOPICS: Backups \| Management Service Providers \| Network Management \| Operating Systems \| Operational Support Systems \| Software Development Methodologies \| Systems Management \| Systems Operations

Top 10 Considerations for Selecting the Right RMM Solution sponsored by LabTech WHITE PAPER: Access this white paper for the top ten considerations for selecting a remote monitoring and management solution that will streamline management processes to allow for business growth while also increasing services levels. Posted: 27 Apr 2012 \| Published: 27 Apr 2012 TOPICS: Channel Management \| Channel Management Software \| Customer Service \| Customer Service Best Practices \| Management Service Providers \| Remote Computing \| Remote Support Services

Reseller opportunities in the cloud sponsored by Kaseya International Limited EGUIDE: Access this essential resource from our editors to learn more about the hybrid cloud and what it means for Channel providers. Posted: 09 Sep 2011 \| Published: 09 Sep 2011 TOPICS: Cloud Computing \| Cloud Management \| Hybrid clouds \| Management Service Providers \| Private Cloud \| Public Cloud \| Public cloud computing

Cloud Costs and Management Considerations sponsored by CSC EGUIDE: This expert E-Guide provides considerations you should keep in mind when moving to the cloud – especially when it comes to security and risk tolerance – and offers expert advice on how to foster cloud adoption in your enterprise. Posted: 24 Jan 2013 \| Published: 24 Jan 2013 TOPICS: Access Control \| Cloud Computing \| Cloud Management \| Cloud Security \| Compliance (Systems Operations) \| IT Management \| Management Service Providers \| Outsourcing \| Risk Assessment \| Risk Management

Security in Cloud Computing sponsored by CSC EGUIDE: This expert E-Guide explores the hesitations preventing many from moving to the cloud and offers considerations to keep in mind when using external CSPs for your security needs. Posted: 25 Jan 2013 \| Published: 25 Jan 2013 TOPICS: Access Control \| Application Security \| Applications Management \| Cloud Computing \| Cloud Management \| Cloud Security \| Management Service Providers \| Security \| Security Systems \| Software as a Service \| Testing

IBM Service Management: Driving growth for Managed ICT Service Providers sponsored by IBM WHITE PAPER: Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services. Posted: 03 Oct 2011 \| Published: 03 Oct 2011 TOPICS: Business IT Alignment \| Business Management \| Cloud Management \| IT Service Management \| IT Services \| Management Service Providers

Improve Your Business through Best Practice IT Management sponsored by Kaseya WHITE PAPER: This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face. Posted: 08 Oct 2007 \| Published: 01 Sep 2007 TOPICS: Application Life-Cycle Management \| Help Desk Management \| Help Desk Software \| IT Best Practices \| IT Management Services \| IT Service Management \| ITIL \| Management Service Providers \| OEMs \| Patch Management \| Remote Network Management \| Service Level Management \| VARs

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