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MIS Reports
 
Trends 2016: The Future of Customer Service
sponsored by ServiceNow
ANALYST REPORT: Today's customer expectations for easy, effective, and personal service are shaping customer service technology priorities. Explore this summary of the top 10 customer service trends that application development and delivery (AD&D) pros and CIOs alike must pay attention to.
Posted: 16 Jun 2016 | Published: 05 Jan 2016

ServiceNow

Expanding IT Automation Through Cross-Technology Software-Defined Networking Platforms
sponsored by Nuage Networks
WHITE PAPER: IT should deliver a variety of platforms that continuously evolve. Explore ways widespread adoption of virtualization and other technologies helps to integrate and streamline your infrastructure, so you can prepare for a digital future.
Posted: 27 Jun 2016 | Published: 27 Jun 2016

Nuage Networks

The Open Road to Cloud Benefits: Cloud Orchestration Infographic
sponsored by Hewlett Packard Enterprise
DATA SHEET: You want speed, agility, scalability and reliability but the road to cloud services is riddled with roadblocks. A hybrid cloud may be the solution to overcoming these roadblocks. Read this white paper to learn about how one hybrid cloud management solution aims to tackle these roadblocks.
Posted: 15 Jun 2016 | Published: 30 Nov 2015

Hewlett Packard Enterprise

Curiosity Didn't Kill the Mainframe Systems Program
sponsored by Global Technology Solutions Group
EGUIDE: In this Q&A from Robert Crawford, a mainframe systems programmer with over 34 years of experience, find out answers to general questions which you may be wondering about, such as are IT certifications necessary, how are mainframes evolving, and more.
Posted: 20 Jun 2016 | Published: 15 Jun 2016

Global Technology Solutions Group

Starting Point: Journey to Digital Value
sponsored by Cisco
RESOURCE: Digitisation is no longer optional. Find out how to drive digital value and create an agile digital infrastructure.
Posted: 22 Jun 2016 | Published: 22 Jun 2016

TOPICS:  IT Management
Cisco

Modernize IT to Unleash Productivity
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Don't let your aging IT resources and bandwidth constraints inhibit you from entering new markets. Consult this white paper to discover how to boost IT productivity and service response time by integrating your big data, cloud, and mobility strategies all into a new business-IT infrastructure model.
Posted: 28 Jun 2016 | Published: 28 Jun 2016

Hewlett Packard Enterprise

There's Never Been a Better Time to Reimagine Your Business
sponsored by Cisco
WHITE PAPER: Discover how the convergence of people, businesses and things leads to higher efficiencies and more profitable revenue.
Posted: 22 Jun 2016 | Published: 22 Jun 2016

TOPICS:  IT Management
Cisco

2016 State of Storage for Virtualized Enterprises
sponsored by Tintri
WHITE PAPER: This year, 49% of respondents to a State of Storage study declared manageability their biggest concern – a 10% jump from last year! With virtualization changing the way we manage storage, numerous pains have popped up. Access this white paper to reap knowledge from feedback on these pains and concerns.
Posted: 20 Jun 2016 | Published: 20 Jun 2016

Tintri

Discovering the Private Cloud
sponsored by Stratoscale
EGUIDE: In this expert guide, discover the answer to five common questions most organizations have about the private cloud, including what is private cloud, really, does private cloud guarantee security, how can I optimize private cloud performance, and more.
Posted: 20 Jun 2016 | Published: 16 Jun 2016

Stratoscale

The Digital Roadmap Demands a New Kind of ITSM Support
sponsored by ServiceNow
EGUIDE: The IT service management (ITSM) times truly are a' changing, and traditional ITSM tactics just don't cut it in today's digitally disrupted marketplace. Discover in this expert guide how to boost IT service delivery in today's digitally enabled marketplace, see how SABRE technology redefines ITSM support.
Posted: 22 Jun 2016 | Published: 20 Jun 2016

ServiceNow
 
 
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