The University of San Francisco (USF) was suffering from an inflexible legacy system for IT service management (ITSM). In this video, find out how USF leveraged an ITSM platform to automate IT operations, and in particular, develop custom marketing and communications applications.
This short white paper details how Bay Cove Human Services collaborated with BitGlass to achieve HIPAA compliance while still enabling the company to utilize Google Apps as their productivity backbone.
This white paper examines how smart sourcing provides enterprises with a flexible tool for dealing with uncertain futures by supplying a platform for agility and greater visibility into spending and the value of their investments.
Access this white paper to get survey results that provide insight into both existing practices and future developments in the data center. You'll also get tips on how organizations can improve the operational efficiency of their data centers and evaluate the potential of third-party data management.
In this expert resource, explore the findings of a recent research report on how successful organizations are identifying causes of downtime and attempting to achieve "zero downtime."
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