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MDS Reports
 
Is Your ITAM Practice Aligned with Your ITSM Processes?
sponsored by Unisys
WHITE PAPER: In this white paper, discover an ITAM solution that plays a key role in improving the ITSM process.
Posted: 06 May 2015 | Published: 01 Mar 2014

Unisys

An All-In-One Managed Services Platform For Better IT Service
sponsored by Solarwinds N-able
WHITE PAPER: In this white paper, discover a tool that can help your MSP organization to provide automated monitoring and management, quicker customer service, and more.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

Solarwinds N-able

WaaS offers the ability to effectively and securely manage all end users, their devices, compliant workloads and more
sponsored by Matrix42
WHITE PAPER: This white paper provides evaluation criteria for workspace aggregators. Read now to learn how to effectively and securely manage all end users, their devices, compliant workloads, and more.
Posted: 26 May 2015 | Published: 26 May 2015

Matrix42

ABCs of ITIL®
sponsored by Global Knowledge
WHITE PAPER: Learn the ITIL® concepts of accountability, boundaries, and consistency (the ABCs) and discover how ITIL helps establish, manage, and maintain the ABCs.
Posted: 31 Mar 2015 | Published: 31 Mar 2015

Global Knowledge

Global Organization Leverages ITSM to Automate Workspace Management
sponsored by Matrix42
CASE STUDY: This case study examines how a global organization implemented a suite of IT service management (ITSM) solutions to meet information security standards and automate key processes.
Posted: 10 Jul 2015 | Published: 31 Dec 2014

Matrix42

Techniques for Selling IT Services to Senior Level Executives
sponsored by ConnectWise
WHITE PAPER: Access the following ebook to learn about an additional service offering you can sell to your clients that allows you to become part of their internal support team. Read on to learn how you can facilitate collaboration with your client's IT team in ways that benefit you both.
Posted: 17 Dec 2014 | Published: 17 Dec 2014

ConnectWise

How Automated Practices Overcome 3 Challenges of IT Service Management
sponsored by IBM
WHITE PAPER: This exclusive white paper explores 3 major challenges of IT service management and examines how automated practices can potentially overcome these pitfalls.
Posted: 06 Jul 2015 | Published: 31 Dec 2014

IBM

IT Service Optimization Maturity Assessment
sponsored by TeamQuest Corporation
RESOURCE: Access this maturity assessment and find out where your IT organization ranks on the maturity scale. Receive immediate results and tips for moving to the next level.
Posted: 25 Jun 2015 | Published: 25 Jun 2015

TeamQuest Corporation

IT Optimization: Optimal across the Organization
sponsored by TeamQuest Corporation
RESOURCE: This concise infographic lays out the business benefits of IT optimization. Explore each advantage as they pertain to multiple departments, from IT staff to business executives.
Posted: 23 Jun 2015 | Published: 23 Jun 2015

TeamQuest Corporation

CW Europe – March 2015
sponsored by ComputerWeekly.com
EZINE: This issue of CW Europe explores how Neelie Kroes, who became the Netherlands Special Envoy for Startups at the beginning of 2015, is embarking on a new mission for startups in the Netherlands and the work she is leading via Startup Delta.
Posted: 02 Mar 2015 | Published: 02 Mar 2015

ComputerWeekly.com
 
 
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