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MBONE Reports
Proactively Support Your IT Needs with a Technical Support Service Provider
sponsored by IBM
WHITE PAPER: This white paper discusses the important qualities a technical support provider should have, including flexibility, responsiveness, consistency, and more. Read on to see how choosing a technical support provider that focuses on quality and adding value to your organization will enhance your IT infrastructure and help you mitigate business risks.
Posted: 10 Nov 2015 | Published: 31 Jul 2012


MSPs: Improve Your Performance with the Right Software
sponsored by Solarwinds N-able
WHITE PAPER: This resource introduces a suite of software essential for an effective MSP.
Posted: 29 May 2015 | Published: 29 May 2015

Solarwinds N-able

Your Guide to Building a Successful MSP Business
sponsored by Solarwinds N-able
WHITE PAPER: This detailed white paper delves into 4 requirements for building a profitable MSP business and explores a program to help you get started and achieve your business objectives.
Posted: 24 Jul 2015 | Published: 30 Jun 2015

Solarwinds N-able

5 Ways Great MSP's Automate Business
sponsored by Solarwinds N-able
WHITE PAPER: This white paper can give you essential insight into achieving efficiency in your MSP business by outlining the five services that the most successful MSPs automate.
Posted: 08 Jun 2015 | Published: 08 Jun 2015

Solarwinds N-able

Can We Manage and Deliver the Services Needed… Where, When and How Our Users Need Them?
sponsored by CA Technologies.
WHITE PAPER: In this resource learn about a service management service with offerings that are defined from a top-down, business perspective to meet the needs of the enterprise.
Posted: 28 Sep 2015 | Published: 28 Sep 2015

CA Technologies.

Diversifying Services With Cloud
sponsored by Dimension Data
WHITE PAPER: This white paper explores perceived barriers to diversifying services with cloud. Discover the window of opportunity available for service providers who are willing to understand and reframe the perceived barriers to offering cloud, and the benefits you can reap as a result.
Posted: 04 Nov 2015 | Published: 04 Nov 2015

Dimension Data

5 Reasons Every MSP Should Sell SaaS Data Protection
sponsored by Datto, Inc.
WHITE PAPER: As businesses increasingly look to their managed service providers (MSPs) for security, providers in turn need to bolster their offerings. This white paper explains five reasons why businesses rely on providers for security and how your MSP business can meet this growing need.
Posted: 10 Jun 2015 | Published: 10 Jun 2015

Datto, Inc.

Case Study: Automating IT Infrastructure End-to-End
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This case study explores how a telecom operator launched an automation project to deliver efficient workloads, improve service efficiency across the IT team, and create a more productive environment. Discover their story and the ROI they achieved from automated workflows.
Posted: 13 Nov 2015 | Published: 13 Nov 2015

Hewlett-Packard Enterprise

Edge for IT Leaders Strategic Enabler of Business Services
sponsored by Unisys
WHITE PAPER: In the following white paper, find out how CIOs and IT decision maker can boost their visibility and control into services by leveraging service management technology. Inside, learn about a service management system that can help drive both visibility and control all while providing real time insights into data and operations.
Posted: 19 Oct 2015 | Published: 19 Oct 2015


Automated ITSM Enhances E-Government Services
sponsored by Hewlett-Packard Enterprise
CASE STUDY: This case study delves into how ictQATAR leveraged an automated IT service management (ITSM) strategy to support their vision of more efficient and accessible e-government services.
Posted: 16 Nov 2015 | Published: 31 Dec 2014

Hewlett-Packard Enterprise
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