Long Distance Services White Papers ( Long-haul Private-line Services, WATS, Wide-area Telephone Service, Wholesale Long-haul Private-line Services, Long-distance Services ) Software Downloads, Definition and Webcasts

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May 20, 2013

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Long Distance Services
ALSO CALLED: Long-haul Private-line Services, WATS, Wide-area Telephone Service, Wholesale Long-haul Private-line Services, Long-distance Services DEFINITION: WATS (wide-area telephone service) is a specialized form of fixed-rate long-distance telecommunication service. WATS lines are commonly used by businesses and government agencies. Some individuals and small corporations also have WATS subscriptions.There are three types of WATS lines: IN-WATS (for incoming calls), OUT-WATS (for outgoing calls), or a combination of both services. IN-WATS lines have … Definition continues below.
Long Distance Services Reports
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Evaluating ITIL Help Desk/Service Desk Software Top 10 Considerations sponsored by Cherwell WHITE PAPER: This white paper demystifies some of the common misconceptions surrounding help desk software selection. Inside, you'll find the top ten considerations for evaluating a help desk software solution. Posted: 24 Jan 2013 \| Published: 24 Jan 2013 TOPICS: IT Best Practices \| IT Consulting Services \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services

Evaluation of managed print service suppilers sponsored by ComputerWeekly.com WHITE PAPER: In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP lead the pack, due to their global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark have gained considerable ground, demonstrating effective maturity and service delivery excellence. Posted: 24 Oct 2011 \| Published: 25 Jan 2011 TOPICS: Communications Networks \| Communications Software \| IT Services \| Networking \| Networking Hardware \| Outsourcing

G-Cloud Report: Service Management, Organisation & Governance Approach sponsored by ComputerWeekly.com WHITE PAPER: Phase 1 of the Government Data Centre Strategy Programme identified the feasibility of consolidating existing Public Sector data centres and accelerating the provision of cloud computing to the Public Sector (G-Cloud) and suitable offerings and procurement terms (Application Store) for all UK Public Sector organisations. Posted: 21 Oct 2011 \| Published: 07 Feb 2011 TOPICS: IT Services

G-Cloud Report: Service Specification Approach sponsored by ComputerWeekly.com WHITE PAPER: The G-Cloud, Government Applications Store and Data Centre Consolidation Phase 2 programme started on 5 October 2009 and will run till 12 February 2010. The programme comprises seven workstrands and a Programme Office function. Posted: 21 Oct 2011 \| Published: 07 Feb 2011 TOPICS: IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services

Gartner: Decide now if you will become a money-making CIO sponsored by ComputerWeekly.com ANALYST BRIEF: This report from Gartner describes six distinctly different styles of "money-making CIO" that are likely to evolve between 2011 and 2020. Posted: 24 Oct 2011 \| Published: 24 Jan 2011 TOPICS: IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Services \| IT Workforce

Gartner: Five Roles for Government in Cloud Computing sponsored by ComputerWeekly.com WHITE PAPER: As a consequence of tightening budgets and increasing uncertainties, government organizations are looking at how to leverage cloud computing as a model to ensure greater flexibility, lower costs, more-rapid provisioning and greater focus on areas that are more domain-specific. Posted: 24 Oct 2011 \| Published: 02 Aug 2010 TOPICS: Cloud Computing \| Cloud Management \| Governments \| IT Services

Gartner: The role of the IT department in mergers and acquisitions sponsored by ComputerWeekly.com WHITE PAPER: Mergers and acquisitions (M&As) are among the biggest challenges for enterprises and their IT organisations to navigate. Conventional leadership and management techniques often are not enough. Posted: 24 Oct 2011 \| Published: 13 Jul 2010 TOPICS: IT Infrastructure \| IT Management \| IT Services \| Mergers and Acquisitions

Get Certified - Avaya Communication Manager sponsored by Global Knowledge WHITE PAPER: The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products. Posted: 08 May 2013 \| Published: 08 May 2013 TOPICS: Certificate in Computer Programming \| Certification Programs \| CIOs \| IT Best Practices \| IT Departments \| IT Management \| IT Services \| Training \| Training and Educational Services \| Training Software

Get value sooner. HP Enterprise Cloud Services for SAP Applications sponsored by Hewlett-Packard Limited WHITE PAPER: Read this white paper to learn about new virtual private cloud services that can help you meet the pressing demands of your end-users without overstretching your budget. Posted: 06 Jul 2012 \| Published: 06 Jul 2012 TOPICS: Cloud Computing \| Cloud CRM \| Cloud Management \| IT Service Management \| IT Services \| Private Cloud \| Private cloud computing

Getting Started with Cisco Unified Communications Technologies sponsored by Global Knowledge WHITE PAPER: The shift from traditional telephony to Unified Communications (or VoIP) requires an understanding of "old world" technologies – and how they relate to "new world" technologies – to ensure success. View now to learn more! Posted: 07 May 2013 \| Published: 10 Apr 2013 TOPICS: Collaboration \| Collaborative Applications Software \| PSTN \| Switches \| Telephone Switches \| Telephones \| Telephony Services \| Telephony Systems \| Unified Messaging \| VoIP

Global sourcing trends 2011 sponsored by ComputerWeekly.com WHITE PAPER: At the beginning of each year, we survey Morrison & Foerster’s Global Sourcing Group lawyers in Asia, Europe, and the United States regarding the current state of the world’s outsourcing market and emerging trends likely to shape that market over the next twelve months. Posted: 24 Oct 2011 \| Published: 26 Jan 2011 TOPICS: IT Services \| Outsourcing

Guide to Successful IT Business Services sponsored by Hewlett-Packard Limited EGUIDE: This e-guide explores 3 critical best practices to help your business service ideas succeed. Gain insight from peers and industry analysts with experience driving revenue and building strong customer relationships through IT innovation. Posted: 06 Aug 2012 \| Published: 06 Aug 2012 TOPICS: Application Development \| Business Process Management \| Business Process Management Software \| Business Processes \| CRM \| CRM Services \| IT Management \| IT Management Services \| IT Services

Harness the power of cloud, mobility and data - sponsored by Hewlett-Packard Limited VIDEO: Access this video to get an in-depth explanation of how HP cloud and mobility services provides a full spectrum of services that will help extend the reach of your business by making applications and data more readily and easily available. Posted: 24 Aug 2012 \| Premiered: 24 Aug 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Consolidation \| Data Center Design \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services

Exchange Deployment Planning Services sponsored by Dimension Data. WHITE PAPER: Dimension Data's Exchange Deployment Planning Services (EDPS) are designed to help guide your organisation through the initial deployment planning stages of a Microsoft Exchange implementation. Read this paper to learn more. Posted: 02 Jul 2010 \| Published: 01 Sep 2009 TOPICS: Application Deployment \| Email Management \| Email Server Software \| IT Services \| Microsoft Exchange \| Microsoft Exchange Server 2010 \| Server Management

Extend the Value of IBM Lotus Applications to Increase Productivity with Avaya Unified Communications - Sponsored by Avaya and IBM sponsored by Avaya WHITE PAPER: Good communications are key to any company's success. The most successful enterprises strive for anywhere, anytime communications to best serve employees and clients who are increasingly mobile and geographically diverse. By unifying communications, a company can deliver communications anywhere, anytime and any way. Posted: 25 Jun 2009 \| Published: 25 Jun 2009 TOPICS: Communications Systems \| Communicator (Software) \| Messaging Protocols \| Messaging Security \| Messaging Software \| Telephony Services \| Telephony Systems \| VoIP

Five Best Practices for Unified Communications sponsored by AT&T Corp WHITE PAPER: Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more. Posted: 28 Oct 2009 \| Published: 28 Oct 2009 TOPICS: Digital Telephony \| Telecom Spending \| Telecommunications Services \| Unified Messaging \| Unified Messaging Systems \| VoIP

Fixed-Mobile Convergence 101 sponsored by Orange Business Services PODCAST: Tune in to this podcast now to learn why fixed-mobile convergence is a white hot topic today. Hear from an industry expert as he discusses benefits, key recommendations and why you should implement now. Posted: 03 Aug 2009 \| Premiered: Aug 3, 2009 TOPICS: Converged Networks \| Fixed-mobile Convergence \| Network Convergence \| Telecommunications Services \| Telecommuting \| Triple Play Services \| Wireless Networks

Fortis Integrates Banking Systems for Realtime Information Sharing with WebSphere Software from IBM sponsored by IBM Software Group CASE STUDY: New banking regulations required Fortis to more efficiently process credit applications. To achieve this, Fortis needed real-time access to external information resources, as well as seamless integration among branch offices. Posted: 23 Sep 2005 \| Published: 01 Nov 2003 TOPICS: Autonomic Computing \| Banking Industry \| Banking Systems \| Business Integration Software \| IT Services \| Messaging Middleware \| Parsers (Software) \| Regulatory Compliance \| System p \| System z \| Systems Integration \| WebSphere

Gaining Efficiency and Business Value through Better Management of your IT Infrastructure sponsored by IBM WHITE PAPER: This white paper takes a closer look at the processes involved in IT infrastructure management. Get advice to help you select the right tools for the job, maintain server software and firmware, and more. Posted: 31 Jul 2012 \| Published: 01 Aug 2011 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services

Generating New Revenue Streams and Increasing Network Security: Dynamic Application Awareness and Intrusion Prevention System sponsored by Juniper Networks, Inc. WHITE PAPER: This paper examines ways in which dynamic application awareness and intrusion prevention system (IPS) software solutions enable service providers to increase revenue while expanding service flexibility, richness, and reach. The paper then describes the technologies behind these advanced solutions. Read on to learn more. Posted: 10 Feb 2010 \| Published: 10 Dec 2009 TOPICS: Intrusion Prevention \| Intrusion Prevention Systems \| Network Security \| Security \| Telecommunications Service Providers \| Telecommunications Services

Getting Sales Dialed In: Improving Process Efficiencies and Increasing Sales Using RingCentral sponsored by RingCentral PRESENTATION TRANSCRIPT: This presentation transcript explores how cloud-based telephony can help increase call efficiency, improve manageability, and ensure that a sales opportunity is never missed. Posted: 29 Oct 2012 \| Published: 29 Oct 2012 TOPICS: Call Center Management \| Call Centers \| Cloud Computing \| Contact Center Management \| Contact Centers \| Contact Management \| Sales \| Sales Force Automation \| Sales Representatives \| Telecommunications Carrier Systems \| Telemarketing \| Telephony Services \| Telephony Systems \| Telesales

Guide to Successful IT Business Services sponsored by Hewlett-Packard Company EGUIDE: Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships. Posted: 09 Dec 2011 \| Published: 09 Dec 2011 TOPICS: Application Development \| Business Process Management \| Business Process Management Software \| Business Processes \| CRM \| CRM Services \| IT Management \| IT Services

Guidelines for Effective 3rd Party Management on Complex Integration and IP Transformation Programs sponsored by Alcatel-Lucent WHITE PAPER: This paper outlines the challenges of introducing next generation technology and defines the roles and responsibilities of a prime integrator. The critical elements of 3rd party engagement and management are also defined. Posted: 09 Jun 2009 \| Published: 09 Jun 2009 TOPICS: Capital Expenditures \| Network Architectures \| Network Design \| Network Infrastructure \| Network Management \| Network Performance \| Telecommunications Infrastructure \| Telecommunications Networks \| Telecommunications Service Providers \| Telecommunications Services

Hardware Neutral Imaging with ImageX: The Ghost Killer sponsored by Global Knowledge WHITE PAPER: Learn how ImageX can help facilitate successful image management and lower the total cost of ownership of your Vista implementation. Posted: 14 Mar 2007 \| Published: 01 Mar 2007 TOPICS: IT Auditing \| IT Best Practices \| IT Departments \| IT Services \| IT Spending \| Network Best Practices \| TCO

Helping Enterprises Succeed: Responsible Corporate Strategy and Intelligent Business Insights sponsored by SAP America, Inc. WHITE PAPER: This Executive Insights paper describes how the combination of EPM and GRC solutions is now more critical than ever for business success. This document also discusses how EPM and GRC must be linked to business intelligence tools and supported by comprehensive services to ensure that the data generated is used appropriately. Posted: 20 Sep 2010 \| Published: 20 Sep 2010 TOPICS: Business Performance Management \| Business Performance Management Software \| Governance, Risk, Compliance (GRC) \| IT Service Management \| IT Services \| Regulatory Compliance \| Risk Assessment \| Risk Management \| SAP (Product)

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LONG DISTANCE SERVICES DEFINITION (continued): … telephone numbers with certain area codes reserved expressly for that purpose, such as 800, 888, or 877. People calling these numbers are not charged a long-distance toll. Instead, the recipient (subscriber) is charged a fixed monthly rate up to a certain number of hours of usage. Beyond the limit, an additional toll is imposed. OUT-WATS lines are, in effect, fixed-rate long-distance subscriptions.With most WATS lines, calling-zone restrictions apply. For example, it might not be possible to make or accept WATS calls to or from locations within the state where the subscriber is located, or to …
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