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Service Integration: Should You Do It Yourself or Outsource?
sponsored by ServiceNow
WHITE PAPER: This white paper explores how service integration and management (SIAM) creates a consistent service integration layer and delivering seamless user experiences. Discover the pros and cons of building an in-house SIAM function vs. outsourcing to a SIAM partner.
Posted: 01 Nov 2016 | Published: 01 Nov 2016

ServiceNow

Simplify, Digitalize, Transform - Mastering the Chaos of Complexity
sponsored by Optus
RESEARCH CONTENT: This IDC report explores the concept of "digital simplification" and how to achieve it. Uncover the 7 key initiatives that can substantially reduce complexity and drive the value of IT, including partner for success, standardize the IT infrastructure, embrace DevOps to drive closer collaboration, and 4 more.
Posted: 01 Nov 2016 | Published: 30 Sep 2016

Optus

How to Create a Consumer Service Experience at Work
sponsored by ServiceNow
WHITE PAPER: This white paper explores how to close the service experience gap so you can deliver a consumer service-like experience at work. Discover the key elements of achieving this goal for enterprise services, including service portals, workflow automation, knowledge bases and collaboration tools, and more.
Posted: 02 Nov 2016 | Published: 02 Nov 2016

ServiceNow

How to Conquer IT Costs with Portable Red Hat Enterprise Linux
sponsored by Red Hat
VIDEO: Tune into this video to learn how a transition to Red Hat Enterprise Linux can reduce costly downtime, migration time, and TCO in your organization. Take advantage of a platform that supports business-critical workloads with 99.999% uptime and creates scalable, high-performing IT for next-gen infrastructure.
Posted: 13 Jul 2016 | Premiered: 14 Apr 2014

Red Hat

Corridor Warrior: How IT Empowers the Future-Ready Workforce
sponsored by Dell, Inc. & Intel®
WHITE PAPER: Is your IT meeting its user requirements? Learn how to implement an end-to-end IT management strategy that encapsulates the needs of the modern, mobile, dynamic workforce. Read on to assess your hardware and software, and ensure your IT supports productivity.
Posted: 05 Dec 2016 | Published: 05 Dec 2016

Dell, Inc. & Intel®

Cloud Automation: A System Administrator's Guide
sponsored by Embotics
WHITE PAPER: This eBook discusses some of the most pressing concerns for system administrators whose organizations are moving towards adopting a self-service private, public or hybrid cloud computing model. It also addresses some of the main challenges these IT professionals are facing
Posted: 05 Dec 2016 | Published: 01 Nov 2016

Embotics

Goodbye Manual Processes, Hello Productivity
sponsored by ServiceNow
WHITE PAPER: Learn how automation is the key to saving time and boosting satisfaction. This eBook, "Accelerate Service Delivery with Automation," will help you reclaim lost productivity. Download now to learn best practices for transforming your ITSM into a modern, reliable experience.
Posted: 01 Aug 2016 | Published: 01 Aug 2016

ServiceNow

Open Source Software Support: Top Challenges and Best Practices
sponsored by Rogue Wave Software
WHITE PAPER: This report takes real support data from hundreds of open source software (OSS) packages across different organizations to analyze the statistics, realities, and results of open source in the field. Learn how to provide effective support for OSS by tackling the top challenges identified in the survey's data and uncover 5 OSS support best practices.
Posted: 23 Nov 2016 | Published: 31 Dec 2015

Rogue Wave Software

HPE Integrity Superdome X and Microsoft SQL Server: Designed for Mission-Critical Workloads
sponsored by Hewlett Packard Enterprise
VIDEO: Tune into this video to tackle your most demanding database challenges, and drive mission-critical business performance, with a highly available x86 server platform and Microsoft SQL Server—designed to address your most critical workloads and maximize the uptime of business processing applications.
Posted: 16 Nov 2016 | Premiered: 17 Nov 2015

Hewlett Packard Enterprise

Workload and Cloud Advisory and Transformation Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This resource explores how you can find the right mix of cloud and traditional infrastructure to run your business apps, boost innovation, and meet essential goals. Discover how to improve decision-making while providing value from your hybrid IT environment.
Posted: 15 Sep 2016 | Published: 31 Aug 2016

Hewlett-Packard Enterprise
 
 
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