Open Group: FAIR -ISO/IEC 27005 Cookbook
sponsored by ComputerWeekly.com
WHITE PAPER:
The purpose of this document is to help the security practitioner responsible for their organization’s risk estimation function to utilize The Open Group Risk Management Frameworkin an ISO/IEC 27005 structured process.
Posted: 24 Oct 2011 | Published: 02 Feb 2011
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Ovum: CIO trends for 2011
sponsored by ComputerWeekly.com
WHITE PAPER:
The CIO needs to ensure that the IT function is in a position to help the organization benefit from opportunities that present themselves, creating a flexible IT environment that can exploit existing and emerging technologies to best advantage.
Posted: 21 Oct 2011 | Published: 21 Feb 2011
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Real-time diagnostics for virtualized infrastructures
sponsored by Hewlett-Packard Company
WHITE PAPER:
This brief resource demonstrates how IT executives can achieve unparalleled visibility into their virtualized infrastructures in order to troubleshoot performance issues quickly and effectively.Read now to learn how you can attain real-time insight into the underlying virtualized environment, including capacity and resource utilization.
Posted: 23 May 2013 | Published: 23 May 2013
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ROI Case Study: Quest Foglight at Imperial College London
sponsored by ComputerWeekly.com
ANALYST REPORT:
Imperial College London deployed Quest Foglight to manage the performance of its applications, databases, and services and reduce system downtime. Nucleus Reseach evaluates the ROI of the project.
Posted: 27 Jun 2012 | Published: 27 Jun 2012
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Service area overview - Connect and grow to create seamless, secure, and context-aware experiences
sponsored by Hewlett-Packard Limited
WHITE PAPER:
Access this whitepaper to learn how instead of just treading water with IT services to utilize IT services can make applications, infrastructure, and information fuel key business processes.
Posted: 07 Sep 2012 | Published: 30 Dec 2011
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Part the Clouds: Find the True Business Value
sponsored by Dell, Inc. and Intel®
WHITE PAPER:
A company-wide journey to the cloud can be very complex and is accomplished in multiple stages, with many intermediate goals to meet. This white paper discusses how one provider offers the right hardware, software and services to smooth your transition and ensure an optimal cloud experience.
Posted: 21 Nov 2011 | Published: 21 Nov 2011
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Plantronics UC Toolkit Adoption FAQ
sponsored by Plantronics
WHITE PAPER:
The Plantronics UC Toolkit, Adoption FAQ addresses the top questions IT organizations raise to help achieve maximum employee adoption of UC audio devices. Included are responses to vital questions such as “How can I accelerate ongoing and increased adoption rates? How do I measure adoption success? What can I do to show success to management?”
Posted: 10 Feb 2011 | Published: 10 Feb 2011
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Plantronics UC Toolkit Planning Guidelines for Success
sponsored by Plantronics
WHITE PAPER:
Communications in today’s enterprise are undergoing dramatic changes as a result of the convergence of computer and voice technologies. As an IT manager, you know that introducing UC audio devices such as headsets and speaker phones into your environment changes the way users communicate and work.
Posted: 10 Feb 2011 | Published: 10 Feb 2011
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Prepaid Loyalty: Fact or Fiction?
sponsored by Amdocs Management LTD
WHITE PAPER:
Achieving customer loyalty is a business goal shared by virtually every service provider. Prepaid subscribers present a greater challenge because the business model has no contracts or commitments. This paper examines the business and marketing strategies that service providers can deploy to create and build loyalty among prepaid customers.
Posted: 17 Sep 2009 | Published: 17 Sep 2009
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Presentation Transcript: Cloud Storage Services - Peer Advice
sponsored by i365, makers of Evault
PRESENTATION TRANSCRIPT:
In this FAQ, Vijay Subramanian, cloud computing expert and practice manager for managed services at Laurus Technologies, an IT services and consulting company in the Midwest, explains how his company evaluated the idea of cloud storage services and gives advice for other VARs considering the same thing.
Posted: 01 Dec 2010 | Published: 01 Dec 2010
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Presentation Transcript: Consolidating service platforms to reduce operations costs
sponsored by Juniper Networks, Inc.
PRESENTATION TRANSCRIPT:
This presentation transcript, taken directly from the webcast of the same name, talks about consolidating service platforms to reduce costs. It starts off by asking the obvious question: What is a service platform and why do I care?
Posted: 07 May 2009 | Published: 07 May 2009
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Presentation Transcript: Discover New Revenue Streams - Add Managed Hosting to your Managed Services
sponsored by Verio
PRESENTATION TRANSCRIPT:
In this presentation transcript, join Zeus Kerravala, of the Yankee Group, and Janine Soika, a channel marketing leader from Verio, for a quick discussion that will jumpstart your monthly revenue.
Posted: 02 Feb 2010 | Published: 02 Feb 2010
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Presentation Transcript: Next-Generation Service Provider Platforms: What Do Service Providers Need?
sponsored by Alcatel-Lucent
PRESENTATION TRANSCRIPT:
This transcript, a printable version of the video from enterprise expert Tom Nolle, addresses the marginalization that operators face from over-the-top disintermediation - caused by exploding operating costs that result from declining revenue per bit.
Posted: 10 Dec 2008 | Published: 10 Dec 2008
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Protecting the Efficient Enterprise with Dell EqualLogic SANs and VMware vSphere 4.0
sponsored by Dell, Inc.
WEBCAST:
In this webcast, you'll learn how to both protect and enhance your storage and virtualization infrastructure with Dell EqualLogic SANs and VMware vSphere 4.0.
Posted: 02 Jul 2010 | Premiered: May 20, 2010
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Provider Backbone Transport
sponsored by Nortel Networks Corporation
WHITE PAPER:
Nortel's Metro Ethernet solutions change this landscape by providing new alternatives for Metro networks that are based on Ethernet forwarding, simplicity and cost curves, without any loss of functionality.
Posted: 19 Oct 2006 | Published: 01 Oct 2006
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Pueblo School District Case Study: Eliminating the Digital Divide
sponsored by Dell, Inc.
CASE STUDY:
In this case study you'll learn how Colorado's second largest school district, Pueblo 70, enhanced the learning experience with innovative solutions from Dell.
Posted: 02 Jul 2010 | Published: 01 Dec 2008
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Redefining Interpersonal Communication
sponsored by Alcatel-Lucent
WHITE PAPER:
This paper addresses the way incumbent fixed, mobile or cable operators may leverage both IMS and existing assets, in order to respond to customer requirements for diversity and simplicity. Download this white paper to learn more.
Posted: 10 Sep 2007 | Published: 01 Sep 2007
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Removing the Barriers to IT Governance: How On-Demand Software Changes the Game
sponsored by Innotas
WHITE PAPER:
IT governance has a well-deserved reputation for being extremely complicated, expensive, and time-consuming. But today’s CEOs and governing boards expect accountability, strategic alignment, cost saving, and contributions to overall growth from IT departments, all of which can be facilitated by IT governance.
Posted: 03 Sep 2009 | Published: 01 Sep 2009
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Reshaping IT in a Consumer Driven Era
sponsored by CA Technologies.
WHITE PAPER:
Mobile applications, smartphones, tablets, public cloud services, and social networking represent a new wave of technology adoption — one that significantly blurs the lines between business and personal domains. By unifying APM, IM, and SOM technologies, a successful service assurance implementation can focus an IT staff on business services.
Posted: 20 Jan 2012 | Published: 01 Oct 2011
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Samsung SDS automates data center operations
sponsored by Hewlett-Packard Company
WHITE PAPER:
To achieve high-quality while maintaining, low-cost operations, many organisations are starting to automate their data centre processes. This case study explains how one company decided on a standardisation approach and realised their system management and automation goals, including enhanced productivity, reduced costs, and more.
Posted: 20 Dec 2011 | Published: 14 Dec 2011
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SAP Implementation and Operation in Integrated Environments
sponsored by VMware, Inc.
WHITE PAPER:
Access this detailed technical brief to learn how creating a dynamic infrastructure can advance business performance and reduce operational efforts.
Posted: 31 Oct 2011 | Published: 31 Oct 2011
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Scalable and Intelligent Content Delivery for Fixed and Mobile Networks
sponsored by Juniper Networks, Inc.
WHITE PAPER:
Service providers are striving to deliver online video with efficiency and quality while still seeking ways to control both OpEx and CapEx and creating new revenue opportunities. Read this paper to learn about the efficient delivery of video and Web content services at lower cost and with a high quality end user experience.
Posted: 16 Mar 2010 | Published: 16 Mar 2010
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Seeing the Big Picture: A Corporate Guide to Better Decisions through IT
sponsored by SAP America, Inc.
WHITE PAPER:
Executives at small and midsize companies are making critical business decisions every day based on the information available to them. This information can come from a variety of sources: opinions from peers and colleagues; a personal sense of intuition or business judgment; or data derived internally or externally to the organisation.
Posted: 28 Sep 2009 | Published: 28 Sep 2009
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Selling Solutions: How to Use the Pain Chain to Sell Technical Solutions
sponsored by ConnectWise
WHITE PAPER:
This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients.
Posted: 03 Jan 2012 | Published: 03 Jan 2012
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Serena Service Manager
sponsored by SERENA Software, Inc.
WHITE PAPER:
This white paper gives an overview of the IT service management (ITSM) market and provides criteria for for successful vendor assessment and product implementation.
Posted: 10 Aug 2011 | Published: 31 Jul 2011
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