This resource outlines the importance of providing strategic insights for managed services customers. Read on to learn how to pool your data and create a centralized repository of customer information that can benefit both the consulting and technician side of your business.
Tune into this video to learn how to transform your data-driven organization and service delivery by leveraging the market insight and expertise of one ITSM provider. Learn how to determine the best ITSM sourcing strategy for you, and transform your IT operations with an alternative delivery and market pricing model evaluation.
To advance Australia's management of online fraud and business optimization, this online fraud benchmark report examines the country's state on these matters. Learn what 197 business professionals who make fraud management decisions had to say about e-commerce and how it affects selling goods or services online.
You're more than an online provider of goods and services -- you're a trusted vault of sensitive customer data. Discover ways to streamline and automate payment operations while simplifying fraud management and payment security.
Communication is the key to success. IT helpdesk services realize this and require the best tools to bolster communication between users and IT staff. Discover the top 8 essential tools that every helpdesk service needs to succeed and a single system that delivers them all.
Are you making it too hard for your customers to pay for items online? Enabling seamless payment processes can lead to customer retention, loyalty and spending. Discover key factors in payment success with the ability to offer multiple payment options on multiple devices.
This data sheet explores a cloud management platform allowing delivery of IT-as-a-service (ITaaS) from a single console while continuously monitoring resources to optimize automation, deployment and configuration of IT services across cloud environments.
In this resource, you will discover how LinuxONE extracts insights and scales effortlessly to meet your big data and analytics demands. Read on to learn how it can provide your enterprise with high performing business intelligence (BI) and cost effectively meet your availability expectations with IT operations analytics.
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