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CIOs Move IT from an ITIL Operational View of Services to a Strategic Business Focus
sponsored by Gartner
ANALYST REPORT: This service portfolio from Gartner offers an analysis of common challenges CIOs face when communicating the strategic business value of moving from process-optimized to service optimized IT operations. Download now to receive expert recommendations for understanding the business context for service delivery.
Posted: 03 Aug 2016 | Published: 22 Feb 2016

Gartner

Seven Red Flags to Watch Out for When Selecting a Data Center Provider
sponsored by CyrusOne
WHITE PAPER: This strategic white paper identifies 7 red flags that should raise concern for IT professionals selecting a data center provider. Some of these red flags include: high rate of employee attrition, issues with facility upkeep, inattentive data center employees and more.
Posted: 01 Aug 2016 | Published: 01 Jan 2016

CyrusOne

8 Essential Helpdesk Tools Every IT Pro Needs
sponsored by Solarwinds N-able
EBOOK: Communication is the key to success. IT helpdesk services realize this and require the best tools to bolster communication between users and IT staff. Discover the top 8 essential tools that every helpdesk service needs to succeed and a single system that delivers them all.
Posted: 19 May 2016 | Published: 29 Apr 2016

Solarwinds N-able

2016 IT Skills and Salary Report
sponsored by Global Knowledge
ANALYST REPORT: The annual Global Knowledge IT Skills and Salary Report is here. Our comprehensive report draws data from over 10,000 North American respondents where we provide insight into salary trends, must-have skills and sought-after certifications. Don't miss an opportunity to start future-proofing your career today.
Posted: 03 Jun 2016 | Published: 03 Jun 2016

Global Knowledge

Addressing the Sharp Demand for Managing IT Complexity (CIO Insight)
sponsored by SAP/Lenovo/Intel
WHITE PAPER: Identify the root causes of IT complexity, and learn how to mitigate the burden it imposes on internal operations, especially agility and real-time information access. Read on now to reduce complexity and simplify IT ops.
Posted: 07 Sep 2016 | Published: 30 Jun 2015

SAP/Lenovo/Intel

Transforming Your Data-Driven IT Organization
sponsored by Windsor Group
VIDEO: Tune into this video to learn how to transform your data-driven organization and service delivery by leveraging the market insight and expertise of one ITSM provider. Learn how to determine the best ITSM sourcing strategy for you, and transform your IT operations with an alternative delivery and market pricing model evaluation.
Posted: 16 May 2016 | Premiered: 16 May 2016

Windsor Group

Brexit Will Disrupt CIO and Vendor Plans Through 2018
sponsored by Gartner
ANALYST NEWS: This exclusive news analysis from Gartner will address the issues of the Brexit and how it will impact EU CIOs as well as technology and service providers. Download and see what recommendations they provide for these unavoidable challenges.
Posted: 13 Jul 2016 | Published: 24 Jun 2016

Gartner

Preparation for Negotiating Software Sourcing Strategy
sponsored by Miro Consulting, Inc.
EGUIDE: You rarely have every stakeholder involved in a software contract negotiation, and the process is often rushed through. Forrester's Mark Bartrick reveals how to execute a coherent software negotiation strategy in this expert e-guide.
Posted: 25 Jul 2016 | Published: 05 Jul 2016

Miro Consulting, Inc.

2015 Gartner Magic Quadrant for ITSSM
sponsored by ServiceNow
WHITE PAPER: In this Magic Quadrant provided by Gartner, discover how vendors measure up against one another with ITSSM tools.
Posted: 09 May 2016 | Published: 09 May 2016

ServiceNow

Video Case Study: myhomemove and DRaaS
sponsored by Databarracks
VIDEO: Watch this video case study and take a look at how UK's largest provider of mover conveyancing services, myhomemove, improved IT resiliency with a disaster recovery-as-a-service.
Posted: 15 Sep 2016 | Premiered: 30 Nov 2015

Databarracks
 
 
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