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Internet Surveys Reports
 
Global Disaster Recovery (DR) Index 2012
sponsored by ComputerWeekly.com
IT BRIEFING: The Acronis Global Disaster Recovery (DR) index is an annual benchmark of businesses disaster recovery preparations worldwide.
Posted: 01 Feb 2012 | Published: 31 Jan 2012

ComputerWeekly.com

Information security trends
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This report from CompTIA, based on original research, assesses the current trends in information security.
Posted: 11 Mar 2013 | Published: 11 Mar 2013

ComputerWeekly.com

2016 State of the Connected Patient Report
sponsored by Salesforce.com
WHITE PAPER: Explore the results of a survey conducted to understand how patients communicate with their healthcare providers, their opinions on telemedicine and wearable devices, and their experiences with post-discharge care.
Posted: 13 Jul 2016 | Published: 13 Jul 2016

Salesforce.com

Bridging the Business/IT Divide in B2B Integration
sponsored by IBM
WHITE PAPER: This research report presents results from a survey of 360 line of business managers in regards to B2B integration, and also offers recommendations on narrowing the gap between business and IT to maximize returns from B2B integration initiatives.
Posted: 16 Jun 2014 | Published: 30 May 2014

IBM

Editorial Tip: CRM Expert Predictions for 2011
sponsored by Infor
EGUIDE: With 2010 behind us, SearchCRM.com asked some industry experts what they see in store for 2011. It's clear that CRM practitioners can look forward to a heavy dose of social CRM, mobile requirements and a continued emphasis on the customer experience.
Posted: 14 Feb 2011 | Published: 14 Feb 2011

Infor

Enterprise Development in the Cloud: Top Benefits, Drivers, and Concerns
sponsored by Red Hat
WHITE PAPER: According to a survey of 408 enterprise IT software development professionals, enterprises using the cloud see improvements in time to market as well as higher productivity. Read this white paper for key findings from this survey regarding enterprise development in the cloud.
Posted: 21 Apr 2015 | Published: 17 Jun 2014

Red Hat

The Intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction
sponsored by Genesys
WHITE PAPER: Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction.
Posted: 24 Mar 2008 | Published: 01 Mar 2008

Genesys

Virtualization and Evolution to the Cloud Survey
sponsored by Symantec Corporation
WHITE PAPER: The 2011 Virtualization and Evolution to the Cloud Survey explores the goals, attitudes, challenges and experiences of large enterprises around the world as they stand on the brink of moving business-critical applications to virtualized and hybrid cloud environments.
Posted: 29 Jul 2011 | Published: 26 Jul 2011

Symantec Corporation

Closed Loop Quality Management: Improving Customer Focus from Design to Delivery
sponsored by Apriso Corporation
ANALYST REPORT: Competing pressures to ensure customer satisfaction and reduce the cost of quality is driving many manufacturers to question the efficacy of their current quality management systems. This report provides actionable steps to begin to create a closed-loop enterprise system that aligns the entire value chain with a single view of quality execution.
Posted: 09 Mar 2011 | Published: 09 Mar 2011

Apriso Corporation

Genesys Global Consumer Survey - 2007
sponsored by Genesys
WHITE PAPER: This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
Posted: 25 Mar 2008 | Published: 01 Jan 2007

Genesys
 
 
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