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The Human Face of Big Data: Data Driven
sponsored by ComputerWeekly.com
BOOK: Software engineers are transforming the daily lives of hundreds of millions of people for good and for ill, writes Jonathan Harris.
Posted: 18 Jan 2013 | Published: 18 Jan 2013

ComputerWeekly.com

Introducing IBM Lotus Sametime 7.5
sponsored by Insight
WHITE PAPER: Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m...
Posted: 07 Dec 2006 | Published: 01 Mar 2006

Insight

Genesys Global Consumer Survey - 2007
sponsored by Genesys
WHITE PAPER: This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
Posted: 25 Mar 2008 | Published: 01 Jan 2007

Genesys

2007 Executive Survey Report: Insights Into Optimizing Contact Center Performance
sponsored by Genesys
WHITE PAPER: Contact centers optimize customer interactions by segmenting and matching customers and agents. Learn how to remain competitive by proactively initiating contact and establishing stronger bonds with customers.
Posted: 18 Oct 2007 | Published: 01 Oct 2007

Genesys

Cloud Builders: What's Your Blueprint?
sponsored by Dell, Inc.
WHITE PAPER: In this white paper, explore a high level blueprint of the essential capabilities required for successful cloud deployments.
Posted: 13 Aug 2015 | Published: 31 Dec 2014

Dell, Inc.

Achieve Business Continuity with Secure and Reliable Unified Communications
sponsored by ThinkingPhones
WHITE PAPER: This white paper provides 5 steps to educating yourself on the common pitfalls when investing in a unified communications platform. Access this paper now to get insight into the following advice for achieving long-term security and stability with UC.
Posted: 02 Sep 2015 | Published: 02 Sep 2015

ThinkingPhones

MSP Drives Growth with All-In-One Private Clouds
sponsored by Dell, Inc.
CASE STUDY: In this case study, explore how a hosting company in Germany grew more than 300% in the cloud market by using a shared infrastructure platform for its new all-in-one private cloud offering.
Posted: 13 Aug 2015 | Published: 28 Feb 2015

Dell, Inc.

When Do Managed Security Services Makes Sense?
sponsored by Digital Guardian
WHITE PAPER: This resource discusses the benefits of investing in security services and helps you determine whether security services are the right choice for you.
Posted: 17 Aug 2015 | Published: 17 Aug 2015

Digital Guardian

Danish MSP datacompagniet Makes Smooth Transition to Managed Services with SolarWinds N-Able
sponsored by Solarwinds N-able
CASE STUDY: This case study details how one IT service provider was able to easily make the transition to MSP by implementing automation. Read on to learn how this company was able to break into new areas including cloud, MDM, and more.
Posted: 14 Aug 2015 | Published: 14 Aug 2015

Solarwinds N-able

4 Dynamic Fundamentals of Portfolio Management
sponsored by Rally Software
WHITE PAPER: This white paper highlights the 4 fundamentals of successful portfolio management practice as listed above, helping you adapt to internal and external changes, take informed risks, and make the right trade-off decisions for your adaptive enterprise.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

Rally Software
 
 
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