Internet Relay Chat White Papers, Software Downloads, Definition and Webcasts

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Feb 10, 2012

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Internet Relay Chat

Internet Relay Chat Reports

The Effectiveness of Live Chat: A Research Study sponsored by LogMeIn, Inc. WHITE PAPER: Learn more about the effectiveness of and customer's thoughts about live chat technology from the results of this survey. Posted: 01 Feb 2012 \| Published: 01 Feb 2012 TOPICS: Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| Email \| Internet \| Internet Chat \| Internet Consumer Services

CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market sponsored by ComputerWeekly.com WHITE PAPER: EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: IT Outsourcing Services \| IT Service Management \| IT Services \| Outsourcing \| Surveys

Itex Offers Clients More Flexible Cloud-Based Managed IT Services with HP Technology sponsored by HP and Intel CASE STUDY: This essential resource details how one IT services industry organization employed a converged infrastructure to realize more cost-effective cloud-based managed IT services for offshore clients. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: Converged Networks \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Service Centers \| IT Services

IT pay and bonus prospects in 2011 sponsored by ComputerWeekly.com WHITE PAPER: ROBERT WALTERS SURVEYED APPROXIMATELY 200 PROFESSIONALS WORKING IN THE IT SECTOR. THE RESULTS SHOW THAT A HIGH PROPORTION HAVE VERY MODEST SALARYAND BONUS EXPECTATIONS. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Best Practices \| IT Consulting Services \| IT Industry \| IT Services \| IT Workforce

IT Services Company Reduces Costs, Expands Opportunities with New Cloud Platform sponsored by Microsoft Corporation India Pvt Ltd WHITE PAPER: Many of today’s organisations are trying to meet customer demands for highly scalable, high-performance services solutions while reducing overall IT costs. This white paper discusses how one IT company achieved this by building solutions for the Windows Azure platform to leverage its versatile storage and easy integration with on-premise solutions. Posted: 11 Jan 2012 \| Published: 11 Jan 2012 TOPICS: Cloud Computing \| Integrated Development Environments \| IT Infrastructure \| IT Service Management \| IT Services \| SQL Server \| Windows Azure

10 Security Concerns for Cloud Computing sponsored by Global Knowledge WHITE PAPER: Read this paper to learn the many benefits of cloud computing as well as the 10 security concerns that need to be addressed when considering moving critical applications and sensitive data to public and shared cloud environments. Posted: 17 Mar 2010 \| Published: 17 Mar 2010 TOPICS: Access Control \| Business Continuity Planning \| Cloud Computing \| Disaster Recovery \| IT Outsourcing Services \| IT Services \| Platform as a service \| Private cloud computing \| Public cloud computing \| Regulatory Compliance \| SLA \| Software as a Service

Part the Clouds: Find the True Business Value sponsored by Dell, Inc. and Intel WHITE PAPER: A company-wide journey to the cloud can be very complex and is accomplished in multiple stages, with many intermediate goals to meet. This white paper discusses how one provider offers the right hardware, software and services to smooth your transition and ensure an optimal cloud experience. Posted: 21 Nov 2011 \| Published: 21 Nov 2011 TOPICS: Cloud Computing \| Cloud Management \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| IT Infrastructure \| IT Services

Ovum: CIO trends for 2011 sponsored by ComputerWeekly.com WHITE PAPER: The CIO needs to ensure that the IT function is in a position to help the organization benefit from opportunities that present themselves, creating a flexible IT environment that can exploit existing and emerging technologies to best advantage. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Services

Enabling Device-Independent Mobility with Dynamic Virtual Clients sponsored by Dell, Inc. and Intel WHITE PAPER: To enable device-independent mobility (DIM) at Intel, Intel IT is considering implementing dynamic virtual client (DVC) technology, which uses containerized software appliances to abstract the OS; applications; corporate and personal data and workspaces; and user-specific settings. Posted: 20 May 2010 \| Published: 20 May 2010 TOPICS: Applications Management \| Cloud Computing \| Data Storage \| Desktop Virtualization \| IT Service Management \| IT Services \| Mobile Device Management \| Mobile Workers \| Operating System Virtualization \| Productivity

Technology Industry Survey2012 sponsored by ComputerWeekly.com WHITE PAPER: Whether it is an inappropriate ‘tweet’, an internetsecurity scandal or a story of the fastest growingcompany in the world, technology, be it for theright or wrong reasons, has become regular frontpagenews.This survey aims to give a snapshot of thetechnology industry from the inside. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management \| IT Services

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