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LAN Fundamentals: Logical Addresses vs. Physical Addresses
sponsored by Global Knowledge
WHITE PAPER: There are two basic types of addresses used in Local Area Networking (LAN): logical addresses and physical addresses. Ethernet is the most common LAN and is the example used in this document. Understanding the differences of how the two addresses are used is the focus of this discussion.
Posted: 14 Jun 2013 | Published: 20 May 2013

Global Knowledge

Subnetting an IP Address
sponsored by Global Knowledge
WHITE PAPER: This paper focuses on the process rules and helpful hints for learning to subnet an IPv4 address.
Posted: 27 Aug 2014 | Published: 27 Aug 2014

Global Knowledge

The Packet Delivery Process: Locally Connected Hosts
sponsored by Global Knowledge
WHITE PAPER: This white paper focuses on the packet delivery process when two devices are locally connected, containing definitions of key terms and a detailed look at the actual process of exchanging data.
Posted: 29 Sep 2014 | Published: 29 Sep 2014

Global Knowledge

IP Centrex vs. Hosted Unified Communications for MSPs
sponsored by Cisco Systems, Inc.
WHITE PAPER: How similar are IP Centrex and hosted Unified Communications? Service providers that may be considering investing in hosted IP PBX  solutions - or expanding what they already offer - would benefit from comparing the two hosted approaches on several key business and technology dimensions. Continue reading to learn about the comparisons.
Posted: 08 Mar 2011 | Published: 08 Mar 2011

Cisco Systems, Inc.

Avaya IP Office Release 6: Small Office Deployment & TCO vs. ShoreTel IP Phone System
sponsored by Avaya
WHITE PAPER: Read this white paper for a comparison of Avaya's IP Office and ShoreTel’s IP Phone System. Then discover how Avaya IP Office uses a scalable system that minimizes power consumption and avoids the need for a dedicated Windows server system in sub-20 person offices.
Posted: 02 Sep 2011 | Published: 02 Sep 2011

Avaya

Live Help: Global Consumer Views & Trends Live Voice and Live Chat
sponsored by Art Technology Group (ATG)
WHITE PAPER: This report presents the results of a global survey commissioned by ATG that reveal that consumers want more than just a phone number or e-mail address when it comes to online customer service. Continue reading this report to learn more about the consumer views and trends of voice and live chat.
Posted: 07 Jun 2010 | Published: 07 Jun 2010

Art Technology Group (ATG)

AmeriMerchant Video
sponsored by Avaya
VIDEOCAST: This brief video details how one large company easily directs a large volume of phone calls on a daily basis using Avaya's unified communications system.
Posted: 13 Sep 2011 | Premiered: Sep 13, 2011

Avaya

IPv4-to-IPv6 Transition and Co-Existence Strategies
sponsored by BT Diamond IP
WHITE PAPER: This white paper presents an overview of the main migration technologies that can be used to transition from an IPv4 network to an IPv4-IPv6 network, and suggests several strategies to implement that transition. It will also touch on application migration and provide some example migration scenarios and corresponding impact considerations.
Posted: 20 Dec 2010 | Published: 20 Dec 2010

BT Diamond IP

EK1000 Slap Shot Evaluation Kit Product Brief
sponsored by Teradici Corporation
PRODUCT LITERATURE: This brief provides IT administrators with key information on how to manage their PC environments with and maximize end-user productivity.
Posted: 10 Mar 2008 | Published: 10 Mar 2008

Teradici Corporation

The Seven Deadly Traps of IPv6 Deployment - And How to Avoid Them
sponsored by Infoblox
WHITE PAPER: The transition to IPv6 is unavoidable. How it will happen and the effects of it are the questions to ask now.
Posted: 25 Jan 2012 | Published: 25 Jan 2012

Infoblox
 
 
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