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Cisco Unified Communication Manager - Digit Manipulation
sponsored by Global Knowledge
WHITE PAPER: Review why we would need to modify either the calling-party or called-party number, or both, to accommodate the various dial-plans that a phone call might encounter. We will also reviewed the tools available to us, as well as the various locations the modifications can be performed.
Posted: 18 Jun 2013 | Published: 02 May 2013

Global Knowledge

Understanding Avaya IP Office Short Codes
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a road map to understanding the programming and use of short codes in an Avaya IP Office system. It is based primarily on the codes used with the IPO 8.1 U-Law system with the Essential, Preferred, or Advanced Edition system licenses.
Posted: 17 Jun 2013 | Published: 01 May 2013

Global Knowledge

Unified Communication Manager - Class of Service
sponsored by Global Knowledge
WHITE PAPER: This whitepaper unveils how Class of Service within Cisco's Unified Communication Manager can help you control which phone numbers can be called by particular devices. View now to learn how this simple, flexible solution can be effective in numerous situations.
Posted: 14 Feb 2013 | Published: 14 Feb 2013

Global Knowledge

Independent Lab Test Report: Security of Cisco CallManager-based IP Telephony against Malicious Hacker Attacks
sponsored by Cisco Systems, Inc.
ANALYST REPORT: Cisco Systems becomes the first, and to date the only, IP-Telephony vendor to earn Miercom's highest rating of Secure for its proven ability to defend an IP phone system against malicious attack.
Posted: 10 Aug 2004 | Published: 24 May 2004

Cisco Systems, Inc.

VoIP Basics for IT Technicians
sponsored by Fluke Networks
WHITE PAPER: VoIP brings a new environment to the network technician that requires expanded knowledge and tools to deploy and troubleshoot IP phones. This paper provides an introduction to VoIP technology and operation.
Posted: 21 Aug 2006 | Published: 01 Jul 2005

TOPICS:  IP Phones | VoIP
Fluke Networks

RE/MAX Premier Realty Sets Itself Apart from the Competition with IP Telephony from ShoreTel
sponsored by ScanSource & ShoreTel
CASE STUDY: Discover how a converged communications system increased communications and connectivity for one organization, in turn helping them provide superior customer service and availability to their customers.
Posted: 06 Aug 2012 | Published: 31 Dec 2010

ScanSource & ShoreTel

PBX Buying Guide: How to Choose the Right Phone System for Your Business
sponsored by Fonality Inc.
WHITE PAPER: While moving to an IP phone system will bring great advantages, the more options, features, functions and capabilities that are available, the more decisions the buyer has to make. That makes it crucial to thoroughly understand your needs before you buy. In this guide are seven steps to help in that process.
Posted: 16 Aug 2010 | Published: 16 Aug 2010

Fonality Inc.

ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage
sponsored by ScanSource & ShoreTel
WHITE PAPER: Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
Posted: 07 Aug 2012 | Published: 31 Jul 2012

ScanSource & ShoreTel

Headsets in an IP Telephony Environment: Enabling Real-Time Collaboration
sponsored by Plantronics, Inc.
WHITE PAPER: A well-chosen headset can help to enhance the VoIP experience even when the network is not performing optimally. Read this white paper to learn the benefits of evaluating and selecting the right headset for your VoIP environment.
Posted: 01 May 2007 | Published: 01 Sep 2006

Plantronics, Inc.

The Results of the Right Network
sponsored by Cisco Systems, Inc.
WHITE PAPER: Discover how a medical clinic slashed its phone service costs, improved security and service, and added four satellite offices without adding any more IT support.
Posted: 13 Dec 2011 | Published: 13 Dec 2011

Cisco Systems, Inc.
 
 
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