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The Human Face of Big Data: Data Driven
sponsored by ComputerWeekly.com
BOOK: Software engineers are transforming the daily lives of hundreds of millions of people for good and for ill, writes Jonathan Harris.
Posted: 18 Jan 2013 | Published: 18 Jan 2013

ComputerWeekly.com

Introducing IBM Lotus Sametime 7.5
sponsored by Insight
WHITE PAPER: Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m...
Posted: 07 Dec 2006 | Published: 01 Mar 2006

Insight

2007 Executive Survey Report: Insights Into Optimizing Contact Center Performance
sponsored by Genesys
WHITE PAPER: Contact centers optimize customer interactions by segmenting and matching customers and agents. Learn how to remain competitive by proactively initiating contact and establishing stronger bonds with customers.
Posted: 18 Oct 2007 | Published: 01 Oct 2007

Genesys

Genesys Global Consumer Survey - 2007
sponsored by Genesys
WHITE PAPER: This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
Posted: 25 Mar 2008 | Published: 01 Jan 2007

Genesys

Expert Tips to Move Beyond Traditional ITSM
sponsored by CDW Corporation
WHITE PAPER: This expert e-guide examines how ITSM has progressed in the past few years as well as how you can adjust your ITSM approach to meet new demands such as merging your asset and configuration management tools and licensing risk exposure.
Posted: 12 Nov 2014 | Published: 12 Nov 2014

CDW Corporation

Be a Superhero: Use Application & Infrastructure Visibility to Gain Competitive Advantage
sponsored by IBM
VIRTUAL TRADESHOW: Access this resource to learn how to optimize operations, performance, analytics, automation and delivery of your IT services in today's complex on-premise, hybrid and cloud environments. You'll be able to select from a wide array of content in different media formats to help you make smarter decisions now and for your organization's future.
Posted: 27 Oct 2014 | Premiered: Oct 27, 2014

IBM

La-Z-Boy Incorporated
sponsored by Zscaler
CASE STUDY: This case study describes how La-Z-Boy partnered with Zscaler to reduce bandwidth costs and complexity while increasing the visibility of web activity.
Posted: 23 Jan 2015 | Published: 23 Jan 2015

Zscaler

The Benefits of ITSM Principles
sponsored by CDW Corporation
EGUIDE: In this expert e-guide, examine the various benefits that an ITSM (IT service management) approach can provide an organization. Additionally, learn advice on how to integrate configuration management and IT asset management to optimize benefits and improve performance.
Posted: 13 Oct 2014 | Published: 13 Oct 2014

CDW Corporation

How to Find the Right Colocation Provider
sponsored by CenturyLink Technology Solutions
EGUIDE: Access this e-guide to learn about the reasons that many organizations outsource to a colocation provider. You'll also learn more about colocation uptime and monitoring expectations, as well as custom colocation options.
Posted: 30 Jan 2015 | Published: 30 Jan 2015

CenturyLink Technology Solutions

Storage for the New Style of IT
sponsored by Hewlett-Packard Company
WEBCAST: This informative webcast featuring a panel of experts from HP details the solution – all flash storage. Tune in to learn about how all flash storage provides desired outcomes including speed, agility, scale, and economics.
Posted: 19 Dec 2014 | Premiered: Dec 19, 2014

Hewlett-Packard Company
 
 
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