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The Human Face of Big Data: Data Driven
sponsored by ComputerWeekly.com
BOOK: Software engineers are transforming the daily lives of hundreds of millions of people for good and for ill, writes Jonathan Harris.
Posted: 18 Jan 2013 | Published: 18 Jan 2013

ComputerWeekly.com

2007 Executive Survey Report: Insights Into Optimizing Contact Center Performance
sponsored by Genesys
WHITE PAPER: Contact centers optimize customer interactions by segmenting and matching customers and agents. Learn how to remain competitive by proactively initiating contact and establishing stronger bonds with customers.
Posted: 18 Oct 2007 | Published: 01 Oct 2007

Genesys

Genesys Global Consumer Survey - 2007
sponsored by Genesys
WHITE PAPER: This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
Posted: 25 Mar 2008 | Published: 01 Jan 2007

Genesys

Introducing IBM Lotus Sametime 7.5
sponsored by Insight
WHITE PAPER: Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m...
Posted: 07 Dec 2006 | Published: 01 Mar 2006

Insight

I.T. MODERNIZATION: ORCHESTRATION AND AUTOMATION SOLUTIONS
sponsored by Red Hat
ANALYST BRIEF: This solution brief offers information about an efficient hardware and software based processor that can offer interoperable infrastructure components well suited for the design, development, and deployment of new products and services.
Posted: 12 Dec 2016 | Published: 02 Jun 2016

Red Hat

How to Make Corporate IT Profitable
sponsored by Matrix42
WHITE PAPER: IT has traditionally been seen as a money pit. Taking a new approach enables you to turn it into a profit center. Access this white paper to learn about a holistic approach to IT service management that strives to keep IT's value higher than its cost.
Posted: 16 Feb 2017 | Published: 30 Dec 2016

Matrix42

How Organizations are Accelerating IT Services Delivery with Cloud Management
sponsored by VMware
EBOOK: Discover in this series of case studies how to accelerate the delivery of infrastructure, services, and apps with unified IT management for multi-cloud environments. Read on to discover a platform purpose-built for managing a software-defined data center, and which delivers the agility cloud promises.
Posted: 13 Dec 2016 | Published: 13 Dec 2016

VMware

Survey the Digital Landscape: An Infographic
sponsored by Presidio Networked Solutions
RESOURCE: In the digital economy, the CIO is the new trailblazer. Access this infographic to discover the top 3 technological factors driving digital transformation, and learn how to harness them to accelerate your digital journey.
Posted: 12 Jan 2017 | Published: 12 Jan 2017

Presidio Networked Solutions

Accelerating your competitive advantage with data center modernization
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper expands upon the key beneficial outcomes of a modernized data center infrastructure as well as the four main areas business executives and IT leaders should focus on when looking for the best return on limited IT investment resources.
Posted: 06 Dec 2016 | Published: 02 Mar 2016

Hewlett Packard Enterprise

Service Management for the Mobile Workforce
sponsored by Matrix42
WHITE PAPER: As mobile devices become the workplace norm, your IT department needs to figure out how to make enterprise mobility management (EMM) and IT service management (ITSM) work together. Access this white paper to learn how to plan your IT strategy around integrating modern mobility management and ITSM.
Posted: 16 Feb 2017 | Published: 30 Dec 2016

Matrix42
 
 
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