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The Human Face of Big Data: Data Driven
sponsored by ComputerWeekly.com
BOOK: Software engineers are transforming the daily lives of hundreds of millions of people for good and for ill, writes Jonathan Harris.
Posted: 18 Jan 2013 | Published: 18 Jan 2013

ComputerWeekly.com

Genesys Global Consumer Survey - 2007
sponsored by Genesys
WHITE PAPER: This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
Posted: 25 Mar 2008 | Published: 01 Jan 2007

Genesys

2007 Executive Survey Report: Insights Into Optimizing Contact Center Performance
sponsored by Genesys
WHITE PAPER: Contact centers optimize customer interactions by segmenting and matching customers and agents. Learn how to remain competitive by proactively initiating contact and establishing stronger bonds with customers.
Posted: 18 Oct 2007 | Published: 01 Oct 2007

Genesys

Introducing IBM Lotus Sametime 7.5
sponsored by Insight
WHITE PAPER: Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m...
Posted: 07 Dec 2006 | Published: 01 Mar 2006

Insight

Cloud Computing Services: What's Your Enterprise IT Forecast
sponsored by Windsor Group
WHITE PAPER: This informational white paper identifies five essential characteristics that define cloud computing as well as how to use these to your advantage. Furthermore it predicts how enterprise cloud computing can enable day-to-day operations in ways traditional IT arrangements cannot.
Posted: 16 Sep 2016 | Published: 01 Jul 2016

Windsor Group

VCE VxRail ™ Hyper-Converged Appliance: Cost and Maintenance Advantages
sponsored by Dell EMC and Intel®
WHITE PAPER: This white paper breaks down eight key reasons for the move to hyper-converged appliances, as well as a comparison between these new systems versus the benefits of older BYO systems. Also, engage in the results from a cost analysis and management complexity evaluation aimed to make the decision process easier.
Posted: 20 Oct 2016 | Published: 20 Oct 2016

Dell EMC and Intel®

The Ultimate Guide to Windows Server 2016
sponsored by Microsoft
WHITE PAPER: This is your ultimate guide to Windows Server 2016. Read on to drive your organization forward with new layers of security, data center efficiency, and agility in app development by learning to build cloud-native and hybrid apps, improve server density with software-defined infrastructure, and more.
Posted: 28 Oct 2016 | Published: 28 Oct 2016

Microsoft

How to Create a Consumer Service Experience at Work
sponsored by ServiceNow
WHITE PAPER: This white paper explores how to close the service experience gap so you can deliver a consumer service-like experience at work. Discover the key elements of achieving this goal for enterprise services, including service portals, workflow automation, knowledge bases and collaboration tools, and more.
Posted: 02 Nov 2016 | Published: 02 Nov 2016

ServiceNow

APIs: Bridging the Bimodal IT Gap
sponsored by TIBCO Software Inc.
WEBCAST: This webcast explores the concept of bimodal IT examines how APIs can connect its two sides, aligning their different cultures, speeds, strategies, and governance. Discover how APIs help expose critical data and open up its availability, creating an interface for Agile development and IT services.
Posted: 18 Nov 2016 | Premiered: Nov 18, 2016

TIBCO Software Inc.

Critical Capabilities for Business Intelligence and Analytics Platforms
sponsored by Birst
RESEARCH CONTENT: The analytics platform market has undergone a fundamental shift, indicating that IT-centric, reporting oriented platforms alone aren't enough to deliver a competitive edge. This Gartner report explores this and other emerging trends in BI platforms. Uncover 4 key findings about data discovery and get key recommendations for evaluating BI tools.
Posted: 07 Sep 2016 | Published: 10 Mar 2016

Birst
 
 
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