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The Human Face of Big Data: Data Driven
sponsored by ComputerWeekly.com
BOOK: Software engineers are transforming the daily lives of hundreds of millions of people for good and for ill, writes Jonathan Harris.
Posted: 18 Jan 2013 | Published: 18 Jan 2013

ComputerWeekly.com

Introducing IBM Lotus Sametime 7.5
sponsored by Insight
WHITE PAPER: Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m...
Posted: 07 Dec 2006 | Published: 01 Mar 2006

Insight

Genesys Global Consumer Survey - 2007
sponsored by Genesys
WHITE PAPER: This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
Posted: 25 Mar 2008 | Published: 01 Jan 2007

Genesys

2007 Executive Survey Report: Insights Into Optimizing Contact Center Performance
sponsored by Genesys
WHITE PAPER: Contact centers optimize customer interactions by segmenting and matching customers and agents. Learn how to remain competitive by proactively initiating contact and establishing stronger bonds with customers.
Posted: 18 Oct 2007 | Published: 01 Oct 2007

Genesys

Today’s State of Work: The Productivity Drain
sponsored by ServiceNow
RESOURCE: Access this infographic for a quick look into the state of work process efficiency today. You'll discover 3 reasons why admin work takes so much time, the impact of inefficient work processes, and more.
Posted: 03 Sep 2015 | Published: 03 Sep 2015

ServiceNow

MSP Drives Growth with All-In-One Private Clouds
sponsored by Dell, Inc.
CASE STUDY: In this case study, explore how a hosting company in Germany grew more than 300% in the cloud market by using a shared infrastructure platform for its new all-in-one private cloud offering.
Posted: 13 Aug 2015 | Published: 28 Feb 2015

Dell, Inc.

Managing the Madness of Mobility
sponsored by Sprint
EBOOK: For too long, high buy-in costs, time-consuming management tasks, and rigid, inflexible data plans have stopped businesses from empowering their employees with the latest productivity-boosting wireless. This e-book highlights a new model for mobility-as-a-service, and details several of its benefits.
Posted: 31 Jul 2015 | Published: 31 Jul 2015

Sprint

Fighting IT Fires with Real-Time Video Monitoring
sponsored by Vyopta
EBOOK: Now that video utilization and adoption have increased, "fighting fires", like spikes in usage and rapid communication growth, has become a regular occurrence for all IT departments. This e-book introduces some of the most common causes of IT network issues, and provides proactive solutions for preventing them in the future.
Posted: 03 Aug 2015 | Published: 03 Aug 2015

Vyopta

MSP Manager Pocket Guide
sponsored by Solarwinds N-able
RESOURCE: This resource explains a platform that allows managed service providers to easily and effectively manage their business from anywhere. Read on to learn how you can deliver prompt, proactive service as well as allocate resources effectively and bill accurately.
Posted: 02 Sep 2015 | Published: 02 Sep 2015

Solarwinds N-able

4 Secrets to Security: Engaging a Meaningful Dialogue
sponsored by Citrix
WHITE PAPER: Security is of greater interest to corporate boards than ever before and an effective security strategy is crucial. This white paper highlights 4 ways to engage your board of directors in a meaningful discussion about security-related risks.
Posted: 30 Jul 2015 | Published: 30 Jul 2015

Citrix
 
 
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