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CASE STUDY: Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud.

Posted: 09 Jun 2009 | Published: 09 Jun 2009

BOOK: Software engineers are transforming the daily lives of hundreds of millions of people for good and for ill, writes Jonathan Harris.

Posted: 18 Jan 2013 | Published: 18 Jan 2013

WHITE PAPER: This white paper explores how CIOs can take advantage of a cloud-enabled, multi-vendor approach to IT service delivery, and offers guidance on how to buy and integrate these IT services to gain the most value for your business.

Posted: 08 May 2013 | Published: 31 Aug 2012

EGUIDE: This e-guide explores 3 critical best practices to help your business service ideas succeed. Gain insight from peers and industry analysts with experience driving revenue and building strong customer relationships through IT innovation.

Posted: 06 Aug 2012 | Published: 06 Aug 2012

WHITE PAPER: The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products.

Posted: 08 May 2013 | Published: 08 May 2013

WHITE PAPER: Discover why professional, standardized reports have emerged as a key success factor for many MSPs and IT services providers, helping prove relevance and demonstrate the value of service delivered to their clients. View now to learn how such reporting can help you gain the title of "Trusted Advisor."

Posted: 06 Dec 2012 | Published: 06 Dec 2012

CASE STUDY: Frustrated with their current IT service desk, Super Group, a broad-based supply chain management business, was on the lookout for a system that provided ITIL out-of-the-box, could be adopted and modified to meet changing business needs, and was cost effective and efficient. Read this case study to find out where they turned.

Posted: 25 Jan 2013 | Published: 24 Jan 2013

WHITE PAPER: Find out how next-gen IT solutions are flexible, intuitive, social and powerful – and how IT in the cloud will help your organization not only keep up with today's complex IT ecosystem, but manage it more efficiently than ever before.

Posted: 20 Nov 2012 | Published: 20 Nov 2012

WHITE PAPER: Check out this white paper to discover what a hybrid cloud is, how it applies to data backup, and the seven unique benefits of a hybrid cloud platform for SMB data backup.

Posted: 28 Jan 2013 | Published: 28 Jan 2013

EZINE: The term “shared services” is a hot topic in the minds of many CIOs, but the exact definition of this topic seems to be unclear. Some say it is pooled, virtualized resources and others say it is a centralized IT model. This e-zine discusses the various meanings of shared services, its benefits and the potential downside of service catalogs.

Posted: 23 Mar 2012 | Published: 01 Mar 2012