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Internet Email (Systems) Reports
 
Maximize Your Collaboration Investment by Choosing the Right Services Approach
sponsored by Cisco Systems, Inc.
ANALYST REPORT: This IDC Vendor Spotlight reviews Cisco's collaboration services. This paper also reviews IDC research on the overall collaboration market, including unified communications (UC), and looks at the impact and benefits of collaboration services on customers and partners.
Posted: 15 Mar 2011 | Published: 01 Jun 2010

Cisco Systems, Inc.

Extracting the Full Business Value from Cloud Services
sponsored by NaviSite
WHITE PAPER: This white paper proposes that the key to achieving the most value from cloud investments includes considering the impact that they will have throughout an entire organization, and explores real-world customer experiences that examine the true business impact of the cloud.
Posted: 30 Sep 2014 | Published: 30 Sep 2014

NaviSite

The Changing Role of IT and What to Do About It
sponsored by CA Technologies.
WHITE PAPER: According to recent research, only 11% of IT leaders see IT as a developer of new, innovative services. This is troubling news, as IT should want more than to resolve tickets and be the keeper of others' IT investments. But as more CIOs are reporting to CEOs, the time is right for IT to secure its position as a strategic partner for the business.
Posted: 11 Jun 2014 | Published: 31 Mar 2014

CA Technologies.

Managed Mobility Services: Reduce Your Risk and Improve Productivity
sponsored by Hewlett-Packard Limited
WHITE PAPER: Learn how HP Managed Mobility Services can help your organisation manage secure access to applications and data, and let users store, sync and share files anytime, anywhere, from any mobile device.
Posted: 02 Sep 2014 | Published: 29 Aug 2014

Hewlett-Packard Limited

10 Vendors Dominating the APM Market—How Do They Stack Up Against One Another?
sponsored by IBM
WHITE PAPER: This resource explores 10 of the leading APM solutions in the market today, and thoroughly evaluates and compares them to one another.
Posted: 08 Dec 2014 | Published: 18 Feb 2014

IBM

How is the Cloud Delivering Business Agility?
sponsored by Verizon
WHITE PAPER: This white paper explores the cloud's journey from hype to reality and its transformation into a proven technology. Read on to learn how the cloud can deliver reduced costs and improved agility, integration, manageability, and performance. You'll also learn the importance of finding the right partner and plan to get the most out of the cloud.
Posted: 14 Nov 2014 | Published: 14 Nov 2014

Verizon

ITIL® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

Why Outsourcing CRM Doesn't Mean That You Can Outsource Data Protection
sponsored by BitGlass
WHITE PAPER: This white paper explains why enterprises utilizing cloud applications like Salesforce should consider investing in a cloud access security broker, which restores data protection and visibility to your IT team while respecting user privacy.
Posted: 05 Feb 2015 | Published: 05 Feb 2015

BitGlass

Dell SupportAssist FAQ
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This whitepaper features a series of frequently asked questions regarding Dell's SupportAssist technology.
Posted: 22 May 2014 | Published: 23 May 2013

Dell, Inc. and Intel®

N-able Help Desk Manager: Free 30-Day Trial
sponsored by N-able Technologies
SOFTWARE DEMO: This link provides a free 30 day trial of N-able's advanced help desk management solution, which handles tickets so you can focus on helping customers.
Posted: 09 Jun 2014 | Premiered: 09 Jun 2014

N-able Technologies
 
 
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