Reynolds Porter Chamberlain Moves to Cloud Services with HP CloudSystem
sponsored by Hewlett-Packard Limited
CASE STUDY:
Read this case study to learn how RPC LLC, a UK-based law firm, found cloud technology refuge in HP's Cloud System. With business benefits like faster routine operations and maintenance, reduced costs, and secure mission-critical data, they were able to, accelerate time-to-market, increase storage capacity, enhance disaster recovery, and more.
Posted: 17 Aug 2012 | Published: 17 Aug 2012
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ROI Case Study: Quest Foglight at Imperial College London
sponsored by ComputerWeekly.com
ANALYST REPORT:
Imperial College London deployed Quest Foglight to manage the performance of its applications, databases, and services and reduce system downtime. Nucleus Reseach evaluates the ROI of the project.
Posted: 27 Jun 2012 | Published: 27 Jun 2012
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Service area overview - Connect and grow to create seamless, secure, and context-aware experiences
sponsored by Hewlett-Packard Limited
WHITE PAPER:
Access this whitepaper to learn how instead of just treading water with IT services to utilize IT services can make applications, infrastructure, and information fuel key business processes.
Posted: 07 Sep 2012 | Published: 30 Dec 2011
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Seven Steps to Next-Gen Managed IT Services Success
sponsored by N-able Technologies
WHITE PAPER:
Review the seven steps for developing innovative, next-gen managed IT services. Learn how to rethink and redesign your business model to leverage emerging technologies, enhance service offerings and grow your managed service business.
Posted: 17 Apr 2013 | Published: 17 Apr 2013
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SFR Business Team Launches Cloud Services in Record time with Complete HP Platform
sponsored by Hewlett-Packard Limited
CASE STUDY:
French telecom operator SFR wanted to accelerate business growth through new service offerings in order to stay ahead of their competition. To achieve their goal they enlisted the help of HP's Cloud Systems. Read this case study to find out why SFR chose HP and uncover the benefits they have realized since moving to the cloud.
Posted: 17 Aug 2012 | Published: 17 Aug 2012
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SHI International Pioneering Data Center Design for Cloud Services
sponsored by Hewlett-Packard Limited
CASE STUDY:
IT services provider, SHI International, needed to find a way to build new data centers to host cloud computing services. This case study illustrates how they leveraged HP's capabilities to create a scalable, manageable, on-demand computing facility.
Posted: 17 Aug 2012 | Published: 17 Aug 2012
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SmartCloud Control Desk: IBM Consolidates and Advances Its IT Service Management Offerings
sponsored by IBM
WHITE PAPER:
This EMA analyst report explores the latest service management tools and technologies and examines the influence of the cloud, convergence and consumerization on the ITSM market.
Posted: 02 May 2013 | Published: 02 May 2013
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SMB Case Study: Private Cloud Infrastructure Fosters Agility, Drives Business
sponsored by VMware, Inc.
CASE STUDY:
Hear from CIO of Seven Corners Inc., George Reed, as he shares his cloud success story. Follow this organization as they implement their cloud initiatives to gain real-world advice for effectively deploying the cloud.
Posted: 18 Apr 2013 | Published: 18 Apr 2013
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Software Education Series Part One: A Guide to Service Catalogues
sponsored by Cherwell
WHITE PAPER:
This white paper offers key insight into how you can create a service catalogue, and even provides an easy-to-use service catalogue template. Read now to learn why a properly implemented service catalogue will not only benefit your business, but your customers as well.
Posted: 25 Jan 2013 | Published: 23 Jan 2013
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Special Report on Steria
sponsored by ComputerWeekly.com
WHITE PAPER:
This 5 page special report from Computer Weekly gives you the facts on Steria, its strategy, products and services and reviews its financial performance.
Posted: 14 Sep 2012 | Published: 14 Sep 2012
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SPRINT Enables Intelligent Enterprise
sponsored by Hewlett-Packard Company
CASE STUDY:
Every CIO would like to improve IT services and streamline service desk processes. Access this case study to learn how the IT department at Sprint Nextel Corporation did just that, reducing service desk incidents from 300 to 45 and slashing critical events by 20%.
Posted: 06 Feb 2012 | Published: 01 Nov 2011
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Succeed in the cloud with service lifecycle management
sponsored by Hewlett-Packard Company
WHITE PAPER:
This paper shows that by accelerating the adoption and widening the footprint of service lifecycle management, IT can turn cloud into an opportunity to transition smoothly into a new world of hybrid delivery. It also presents five actions senior IT management can take to expedite this transition with minimal risk and disruption.
Posted: 01 Mar 2013 | Published: 01 Mar 2013
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SWISSCOM CORPORATE CUSTOMERS GET CHOICE OF MANAGED CLOUD OR ON-PREMISES UNIFIED COMMUNICATIONS
sponsored by Hewlett-Packard Limited
WHITE PAPER:
Read this whitepaper as it discusses a real world case study of a large corporation who utilized managed services to improve their IT by unifying communications and portal environments for easier collaboration, and also offering easier and secure access to latest versions of desktop solutions.
Posted: 07 Sep 2012 | Published: 31 Jul 2012
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Removing the Barriers to IT Governance: How On-Demand Software Changes the Game
sponsored by Innotas
WHITE PAPER:
IT governance has a well-deserved reputation for being extremely complicated, expensive, and time-consuming. But today’s CEOs and governing boards expect accountability, strategic alignment, cost saving, and contributions to overall growth from IT departments, all of which can be facilitated by IT governance.
Posted: 03 Sep 2009 | Published: 01 Sep 2009
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Reshaping IT in a Consumer Driven Era
sponsored by CA Technologies.
WHITE PAPER:
Mobile applications, smartphones, tablets, public cloud services, and social networking represent a new wave of technology adoption — one that significantly blurs the lines between business and personal domains. By unifying APM, IM, and SOM technologies, a successful service assurance implementation can focus an IT staff on business services.
Posted: 20 Jan 2012 | Published: 01 Oct 2011
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Samsung SDS automates data center operations
sponsored by Hewlett-Packard Company
WHITE PAPER:
To achieve high-quality while maintaining, low-cost operations, many organisations are starting to automate their data centre processes. This case study explains how one company decided on a standardisation approach and realised their system management and automation goals, including enhanced productivity, reduced costs, and more.
Posted: 20 Dec 2011 | Published: 14 Dec 2011
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SAP Implementation and Operation in Integrated Environments
sponsored by VMware, Inc.
WHITE PAPER:
Access this detailed technical brief to learn how creating a dynamic infrastructure can advance business performance and reduce operational efforts.
Posted: 31 Oct 2011 | Published: 31 Oct 2011
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Seeing the Big Picture: A Corporate Guide to Better Decisions through IT
sponsored by SAP America, Inc.
WHITE PAPER:
Executives at small and midsize companies are making critical business decisions every day based on the information available to them. This information can come from a variety of sources: opinions from peers and colleagues; a personal sense of intuition or business judgment; or data derived internally or externally to the organisation.
Posted: 28 Sep 2009 | Published: 28 Sep 2009
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Selling Solutions: How to Use the Pain Chain to Sell Technical Solutions
sponsored by ConnectWise
WHITE PAPER:
This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients.
Posted: 03 Jan 2012 | Published: 03 Jan 2012
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Serena Service Manager
sponsored by SERENA Software, Inc.
WHITE PAPER:
This white paper gives an overview of the IT service management (ITSM) market and provides criteria for for successful vendor assessment and product implementation.
Posted: 10 Aug 2011 | Published: 31 Jul 2011
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Service Catalog and the CMDB: Partner in Improving IT Service Quality and Controlling Costs
sponsored by Enterprise Management Associates (EMA)
WHITE PAPER:
In this informative research report, noted ITSM expert Hank Marquis discusses the benefits of considering the Service Catalog and the CMDB as partners that work together to improve IT service quality, control IT costs, and align IT with the..
Posted: 09 Aug 2007 | Published: 01 May 2007
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Staying Aloft in Tough Times: Why Smart, Innovative Businesses are Turning to Cloud Computing
sponsored by IBM
WHITE PAPER:
As IT budgets continue to be stretched, cloud computing is enabling CIOs to do more with less. Virtualization, standardization and other fundamental features of cloud computing are lowering the cost of IT, simplifying IT service management and accelerating service delivery.
Posted: 23 Jul 2010 | Published: 15 Apr 2009
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Strategies for Managing Social Networking & Personal Web Use in the Workplace
sponsored by Total Defense
WHITE PAPER:
Access to Web content in the workplace such - as social networking, streaming media and more - has become an increasing issue. This resource explores the risks and challenges of personal Web use as well as presents a business case for enabling appropriate use. View now to uncover key strategies that will help you protect your business.
Posted: 14 May 2012 | Published: 14 May 2012
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Strategies for Profitable Growth: Sap for Professional Services
sponsored by SAP America, Inc.
WHITE PAPER:
With customer demands rising and prices falling, service excellence alone is no longer enough to ensure future growth and profitability. Read this white paper to explore strategies, practices, and tools that can help your business achieve p...
Posted: 24 Mar 2008 | Published: 01 Apr 2005
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Succeeding with Proactive IT with ASG's metaCMDB
sponsored by ASG Software Solutions
WHITE PAPER:
This paper outlines the maturity steps involved in the progression towards proactive Business Service Management (BSM) and explains how ASG's metaCMDB helps secure its seamless adoption.
Posted: 22 Feb 2010 | Published: 22 Feb 2010
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