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International Society for Measurement and Control

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International Society for Measurement and Control Reports
Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE: In this e-guide, learn how to resolve communication issues between theĀ IT and contact centerĀ departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012


Cloud-based IT-as-a-Service: Providers, SLAs, and More
sponsored by Catchpoint Systems Inc.
WHITE PAPER: This white paper explores ITaaS providers, SLAs and more. Examine the keys to an ITaaS business, what reporting and analysis in the cloud can do to your business performance and revenue, and 5 reasons your SaaS business should monitor behind the firewall.
Posted: 08 Aug 2016 | Published: 08 Aug 2016

Catchpoint Systems Inc.

Investing in ITIL-Aligned ITSM Technology
sponsored by ServiceNow
EBOOK: If you believe in the benefits of ITIL, this eBook will help you connect the dots between people, processes, and technology to ensure your new ITSM initiative brings major improvements to your IT services. Read on to discover how to adopt fit-for-purpose ITSM.
Posted: 13 Jul 2016 | Published: 13 Jul 2016


The 7 Deadly Skills of The Perfect Employee
sponsored by Skillsoft
WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied.
Posted: 23 Apr 2012 | Published: 23 Apr 2012


Extending Reach and Ensuring Effectiveness of Leadership Development: The Role of Technology-Based Learning
sponsored by Skillsoft
WHITE PAPER: This paper discusses leadership development and the role of technology-based learning in leadership development programs.
Posted: 18 Apr 2012 | Published: 01 Apr 2010


6 Ways to Justify Prices and Rein in Costs with Enterprise Software
sponsored by Epicor Software Corporation
WHITE PAPER: Read this white paper to learn how medical manufacturers are using enterprise resource planning (ERP) software to reduce the costs of their operations as well as justify current prices to insurers based on success rates and patient value.
Posted: 10 May 2012 | Published: 10 May 2012

Epicor Software Corporation

Making the Business Case for Two-Tier ERP
sponsored by Epicor Software Corporation
EBOOK: This expert e-book will help manufacturers analyze the costs and benefits of two-tier enterprise resource planning (ERP) systems. Inside, learn why two-tier ERP is on the rise, find best practices for sticking with a legacy ERP system, and more.
Posted: 17 Apr 2013 | Published: 31 Dec 2012

Epicor Software Corporation

Transcript: The Changing Role of the CIO
sponsored by Hewlett Packard Enterprise
PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
Posted: 02 Apr 2013 | Published: 02 Apr 2013

Hewlett Packard Enterprise

E-Guide: Windows 10 Improvements Help the OS Meet Enterprise Needs
sponsored by vmware airwatch
EGUIDE: In this expert e-guide, you will learn why W10 could be the new de facto OS for the enterprise. Access this exclusive guide to key into some of W10's best qualities and determine if these features will ease your enterprise desktop management.
Posted: 11 Dec 2015 | Published: 11 Dec 2015

vmware airwatch

Transforming Data Center Security for Business Mobility with Smart Networking
sponsored by vmware airwatch
WHITE PAPER: In this white paper, you will learn about an IT solution that solves this challenge of securing proprietary applications and data in the cloud data center. Learn what these cloud security approaches can offer over traditional security methods.
Posted: 18 Sep 2015 | Published: 18 Sep 2015

vmware airwatch
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