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Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by IBM and Crossview
EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

IBM and Crossview

The Hardest Problems in Data Management
sponsored by VMware, Inc.
WHITE PAPER: Modern hardware trends and economics combined with cloud/virtualization technology are radically reshaping today’s data management landscape. Arguably one of the hardest problems faced by today’s solution designers is figuring out how to leverage this on-demand hardware to build an optimal data management platform. Continue reading to learn more.
Posted: 01 Mar 2011 | Published: 01 Mar 2011

VMware, Inc.

Collaboration solutions: Solutions for small and medium business
sponsored by IBM
RESOURCE CENTER: Check out this IBM resource center to identify collaboration software solutions specifically geared towards small and medium-sized businesses.
Posted: 18 Feb 2009 | Published: 18 Feb 2009

IBM

IT Connects Customers to Brands
sponsored by Cisco Systems, Inc.
VIDEO: Paul Gillin, author of three social media marketing books, reveals how CIOs are becoming the designated guardians of intellectual property. As the use of social media tools grows, Gillen recommends how a CIO can stay in front of the widespread access and create enhanced customer experiences.
Posted: 16 Aug 2010 | Premiered: 16 Aug 2010

Cisco Systems, Inc.

CA Automation Suite Paves the Way for Cloud
sponsored by CA Technologies.
WHITE PAPER: This white paper describes how virtualization and cloud initiatives are creating new types of management challenges across physical and virtual data center environments. Continue reading to learn more.
Posted: 07 Dec 2010 | Published: 01 Oct 2010

CA Technologies.

Securing Virtual Environments
sponsored by CA Technologies.
PODCAST: Listen to this podcast for insight as well as an understanding of what security solutions are available now to help you address the issues.
Posted: 06 Oct 2010 | Premiered: Oct 6, 2010

CA Technologies.

Driving Collaboration Efficiency - H.264 High Profile
sponsored by Polycom, Inc.
WEBCAST: Polycom continues bringing leading-edge, standards-based technologies to visual communication. This is an advantage that resonates across all applications and industries.  View this webcast to learn how Less Delivers Much More!
Posted: 15 Sep 2010 | Premiered: Sep 15, 2010

Polycom, Inc.

CA Automation Suite Paves the Way for Cloud
sponsored by CA Technologies
WHITE PAPER: This white paper describes how virtualisation and cloud initiatives are creating new types of management challenges across physical and virtual data centre environments. Continue reading to learn more.
Posted: 13 Dec 2010 | Published: 01 Oct 2010

CA Technologies

Five Tips for Better Virtual Meetings
sponsored by Citrix Online Go To Meeting
WHITE PAPER: Virtual meetings are becoming the standard communication platform for businesses but they require careful consideration and planning to offset issues that result from the distance.  Take a look at this brief resource to discover five easy tips to enhance your virtual meeting.
Posted: 01 Oct 2011 | Published: 01 Oct 2011

Citrix Online Go To Meeting

Accelerate Business Through a Cost-efficient Virtual Workforce: Citrix Transforms IT into an On-Demand Service for Virtual Workers
sponsored by Citrix
WHITE PAPER: This white paper defines a virtual workforce, describes the challenges and requirements that organisations face when supporting a virtual workforce, and explains how Citrix solutions can address these requirements and scale accordingly to foster and support future growth.
Posted: 18 Sep 2009 | Published: 25 May 2009

Citrix
 
 
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