Installed Base

WHITE PAPER: Faced with a growing number of client devices, new user requirements, and the challenges of desktop management, many companies are determining that the conventional PC-centric model is no longer effective. This white paper explores the concept behind desktop modernisation and outlines ten reasons to adopt it.

Posted: 27 Apr 2012 | Published: 27 Apr 2012

WHITE PAPER: This paper will address the key drivers for this market shift and includes real-world case studies from organizations that have made the move to phone-based authentication. It also introduces PhoneFactor, the leading provider of phone-based multi-factor authentication.

Posted: 06 Jan 2012 | Published: 06 Jan 2012

EGUIDE: Read this expert e-guide to learn how to successfully manage your ERP systems with one cohesive plan as your organization becomes more complex. Review five best practices that can help you get the most from your ERP solution.

Posted: 17 Apr 2012 | Published: 17 Apr 2012

WHITE PAPER: In this paper, discover the results that Esker research found indicating that accounts payable automation can typically save organizations 40 to 60 percent of operational and administrative AP costs. Also explore the abundant benefits that automated processing of vendor invoices can help business like yours achieve.

Posted: 03 Jan 2012 | Published: 03 Jan 2012

WHITE PAPER: Read this white paper to discover why JBoss Enterprise Business Rules Management System (BRMS), with the inclusion of complex event processing (CEP), might be the best BRMS option for you. Learn how it can improve business agility, reduce costs, and improve customer satisfaction in a wide range of enterprise and government settings.

Posted: 20 Mar 2012 | Published: 20 Mar 2012

WHITE PAPER: This white paper explores the critical role of IT for businesses entering emerging markets. Within, you'll find valuable advice from three top IT leaders drawing from their experience in this setting.

Posted: 24 Apr 2012 | Published: 24 Apr 2012

CASE STUDY: This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.

Posted: 20 Mar 2012 | Published: 20 Mar 2012

ANALYST REPORT: This analyst report discusses how best-in-class businesses have adapted their content for improved mobile marketing.

Posted: 17 May 2012 | Published: 17 May 2012

WHITE PAPER: This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.

Posted: 04 Apr 2012 | Published: 04 Apr 2012

WHITE PAPER: Read this white paper to learn why automation is the best way to make your testing processes more efficient while preventing critical business process disruption.

Posted: 11 Apr 2012 | Published: 11 Apr 2012