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Inside Sales

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ALSO CALLED: Internal Sales
DEFINITION: Sales conducted by those who sell by phone and/or do not leave the premises physically.
Inside Sales Reports
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Can Your Commerce Data Talk to You Like a Trusted Business Advisor?
sponsored by IBM
WHITE PAPER: How can retailers efficiently manage diverse data sources and massive volumes of data? In this resource, explore how predictive analytics and cognitive technologies can help businesses create highly personalized customer interactions, boost ROI, and more.
Posted: 05 May 2016 | Published: 30 Nov 2015

IBM

Case Study: Achieve Unprecedented Visibility of B2B Processes
sponsored by TIBCO Software Inc.
CASE STUDY: eBuilder, a company that helps organizations streamline their business processes, needed to enable their clients to quickly analyze large amounts of information and make critical decisions. This case study reveals the strategy that allowed the company's clients to achieve greater visibility of B2B processes, boost efficiency, and reduce costs.
Posted: 06 Apr 2016 | Published: 31 Dec 2013

TIBCO Software Inc.

Case Study: How Hipcamp Uses Event Data to Drive Growth
sponsored by Looker
CASE STUDY: Hipcamp, an online travel company, needed a more effective way to manage significant volumes of varied data to gain insights into customer behavior and business performance. Discover how a dynamic data discovery platform empowered them to manage every aspect of their business and fuel the company's growth.
Posted: 28 Apr 2016 | Published: 28 Apr 2016

Looker

Case Study: How Waitrose Enabled Easier Collaboration and Innovation
sponsored by Cloud Sherpas
CASE STUDY: This brief case study describes the strategy that allowed a retailer to share knowledge with thousands of people instantaneously. Discover how they were able to make everyday business processes more efficient, collaborate on documents to formulate ideas in real-time, and more.
Posted: 07 Mar 2016 | Published: 07 Mar 2016

Cloud Sherpas

Case Study: Nissan Motor Company Achieves Omotenashi
sponsored by Microsoft
WHITE PAPER: In this case study, learn how Nissan developed a CRM strategy to better understand customers' individual needs long after they purchase a car. Access now to learn how their strategy can help you anticipate what the customer wants.
Posted: 06 Jan 2016 | Published: 06 Jan 2016

Microsoft

Case Study: Nissan Optimizes Distribution with Business Rules Management
sponsored by Red Hat
CASE STUDY: After opening a new production plant, Nissan needed to align their processes more closely with customers' buying trends. This case study reveals the business rules management strategy that empowered Nissan to quickly and flexibly process production plans.
Posted: 08 Apr 2016 | Published: 31 Dec 2015

Red Hat

Case Study: Oldcastle Increases Sales & Product Data Visibility
sponsored by Tableau Software
CASE STUDY: Discover how Oldcastle's teams use Tableau's Salesforce data connector to get quick insight into product sales and margin trends. Learn how sales reps use the dashboards to drill down into their performance data and analyze customer buying behavior.
Posted: 22 Jun 2016 | Published: 22 Jun 2016

Tableau Software

Case Study: Quote Automation for Multi-Channel Sales
sponsored by Quosal
CASE STUDY: Discover how Unified Power changed the appearance and information contained in their quotes, integrated them with their ERP system, and gained new insights into sales.
Posted: 08 Aug 2014 | Published: 08 Jan 2015

Quosal

Business Rules and Gap Analysis: Discovery and Management of Business Rules Avoids Business Disruptions
sponsored by Micro Focus, Ltd
WHITE PAPER: This paper will assess how to locate and account for functionality gaps. It will also illustrate a methodology for realigning applications with business goals.
Posted: 04 Dec 2009 | Published: 23 Nov 2009

Micro Focus, Ltd

Business Rules Management System (BRMS) Buyer's eKit
sponsored by IBM
PRODUCT OVERVIEW: Selecting the right software is the first step in obtaining fast ROI from a business rule management system (BRMS). These tools will help you make the right decision.
Posted: 12 Dec 2010 | Published: 12 Dec 2010

IBM

Business Software Management: Best Practices for Ongoing Success
sponsored by More Direct
EGUIDE: This e-guide from SearchCIO.com highlights the baseline requirements that must be met by business software in order to deliver the higher-level services and information that help businesses thrive.
Posted: 21 Jan 2013 | Published: 21 Jan 2013

More Direct

Business Strategy for Cloud Providers: The Case for Potential Cloud Services Providers
sponsored by IBM
WHITE PAPER: This paper is focused on helping those who want to emerge aswinners in the new cloud provider marketplace. Read on to learn tips for creating a winning cloud provider business strategy and model.
Posted: 21 Sep 2010 | Published: 29 Sep 2009

IBM

Cancer Treatment Centers of America
sponsored by Insight and HP
CASE STUDY: Access this case study of Cancer Treatment Centers of America as they turned to a managed print services (MPS) system to deliver a reliable print infrastructure to support its exemplary patient care.
Posted: 28 May 2014 | Published: 31 Jul 2013

Insight and HP

Capture Enabled Business Process Management
sponsored by Kofax, Inc.
BROCHURE: Read this brochure to learn about capture enabled business process management (BPM) strategies that can automatically capture, extract, validate, and classify information regardless of paper, fax, e-mail, SMS, XML, or PDF formats.
Posted: 06 Mar 2012 | Published: 06 Mar 2012

Kofax, Inc.

Capturing Data to Multiple Business Processes - what's holding you back?
sponsored by Kofax, Inc.
WHITE PAPER: This white paper offers a fresh perspective on using data capture. Learn how to compile information in various locations through automated business process management (BPM) strategies to drive multiple processes across multiple enterprise business systems.
Posted: 06 Mar 2012 | Published: 06 Mar 2012

Kofax, Inc.

Case Study: Advanced Scientifics Keeps LifeBlood Flowing
sponsored by Made2Manage ERP
WHITE PAPER: Find out how a leader in the design and manufacture of disposable medical devices increased revenue, production output and customer satisfaction with their ERP software solution.
Posted: 20 Mar 2008 | Published: 03 Mar 2008

Made2Manage ERP

Case Study: Coles Group Limited - Retailer streamlines HR delivery and cuts costs
sponsored by Hewlett-Packard Enterprise
CASE STUDY: Coles sought out HP's SAP payroll services to simplify and lower costs. Read on to learn more about HP's SAP payroll services.
Posted: 05 Jan 2012 | Published: 05 Jan 2012

Hewlett-Packard Enterprise

Case Study: Customer and Channel Insight Shapes Business Decisions
sponsored by Aria
CASE STUDY: This brief case study reveals how the right billing system enabled communications provider IMN to meet the needs of sales growth by supporting enterprise-wide billing and customer management.
Posted: 21 Nov 2013 | Published: 31 Dec 2012

Aria

Case Study: Dow Corning Shaves 400 Hours off Manual SAP Testing
sponsored by Worksoft
CASE STUDY: In this white paper, learn about Worksoft Certify for SAP, a system that provides business process experts and IT users with a single solution to validate, document, and record SAP business processes without writing, generating, or maintaining any code.
Posted: 07 Nov 2011 | Published: 07 Nov 2011

Worksoft

Case Study: Manufacturing Company Increases Business, Reduces Cost
sponsored by Microsoft India
CASE STUDY: This case study tells the story of how one organization was able to improve lead management and business prospects while reducing the sales cycle with a new CRM solution.
Posted: 18 Jun 2014 | Published: 31 May 2012

Microsoft India

Case Study: Rackspace Serves and Delivers Hybrid Hosting To Domino's - Domino's Chooses the RackConnect Solution
sponsored by Rackspace Hosting
CASE STUDY: Access this essential resource to discover how one restaurant chain increased its online sales, improved customer experience and ensured future growth by leveraging a reliable hosting solution. Discover how this hosting solution provided the high levels of security and instant scalability and economy of cloud hosting.
Posted: 01 Oct 2011 | Published: 23 Sep 2011

Rackspace Hosting

Case Study: University College London Hospitals (UCLH)
sponsored by IBM
CASE STUDY: This case study explains how UCLH implemented a patient tracking system (PTS) with Lombardi Teamworks at its core, which alerts them when a patient is delayed in their treatment pathway before they go over their 18wkRTT and allows them to only have to enter patient information once into the system instead of multiple times.
Posted: 15 Dec 2010 | Published: 15 Dec 2010

IBM

CentraSite: An Integrated SOA Registry and Repository
sponsored by SoftwareAG Inc., USA
WHITE PAPER: Utilizing a combined registry and repository service is an emerging practice for managing the proliferation of services and systems artifacts involved in SOA implementations.
Posted: 06 Feb 2009 | Published: 06 Feb 2009

SoftwareAG Inc., USA

Change Management and BPMS
sponsored by IBM
EGUIDE: In this two-part, expert interview with Forrester Research's Connie Moore, learn how to incorporate change management into BPM initiatives, and gain insight and advice from Moore on how to minimize the impact of change in BPM projects.
Posted: 12 Aug 2014 | Published: 12 Aug 2014

IBM

Channel Sales Management: New Applications for High-Tech Vendors
sponsored by SAP AG
WHITE PAPER: Channel management is a pressing issue for high-tech manufacturers that sell through partners. IDC believes that companies that leverage channels partners should begin to integrate channel management into broader corporate infrastructure applications that include the supply chain and potentially PLM applications.
Posted: 26 Jan 2009 | Published: 23 Jan 2009

SAP AG
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