Information and Communications Technology Industry White Papers, Software Downloads, Definition and Webcasts

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May 19, 2013

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Information and Communications Technology Industry

Information and Communications Technology Industry Reports

ITSM classroom: How to run IT as a business sponsored by SearchCIO.com VIRTUAL SEMINAR: In this classroom, ITSM experts delve into topics that are top of mind for CIOs including how to run IT services as a business, apply lean principles to ITSM and shape the ITSM strategy around a product-centric view. Posted: 08 Mar 2013 \| Premiered: 11 Mar 2013 TOPICS: CIOs \| Data Management \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services \| ITIL

Guide to Social IT Basics sponsored by ServiceNow WHITE PAPER: When IT organizations utilize social media, it can efficiently help more people inside and outside the data center quickly access more services and knowledge. Combine people's knowledge and good will and the essence of information technology service management (ITSM) can be more fully realized. Posted: 20 Nov 2012 \| Published: 20 Nov 2012 TOPICS: CIOs \| Collaboration \| Collaborative Applications Software \| Collaborative Commerce \| Data Center Management \| Data Centers \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| ITIL \| Social Computing \| Social Networking

The Value of ITIL® Certification sponsored by Global Knowledge WHITE PAPER: This white paper discusses the true value of ITIL certifications to both businesses and individuals. Inside, discover real-world examples of how ITIL certification brought forth specific organizational improvements while proving to be a worthwhile individual investment. Posted: 05 Feb 2013 \| Published: 05 Feb 2013 TOPICS: Careers \| Certification Programs \| IT Best Practices \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Systems \| ITIL \| Training \| Training and Educational Services

Succeed in the cloud with service lifecycle management sponsored by Hewlett-Packard Company WHITE PAPER: This paper shows that by accelerating the adoption and widening the footprint of service lifecycle management, IT can turn cloud into an opportunity to transition smoothly into a new world of hybrid delivery. It also presents five actions senior IT management can take to expedite this transition with minimal risk and disruption. Posted: 01 Mar 2013 \| Published: 01 Mar 2013 TOPICS: Business of Information Technology \| Business Process Automation \| Business Process Management \| Business Process Outsourcing \| Cloud Computing \| Cloud Management \| IT Asset Management \| IT Best Practices \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Service Management \| IT Services \| ITIL

Five reasons why workforce management is better in the cloud sponsored by ComputerWeekly.com RESEARCH CONTENT: This analyst report from Nucleus Research assesses the business benefits of cloud solutions for managing the workforce. Posted: 31 Aug 2012 \| Published: 05 Jul 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Security \| IT Best Practices \| IT Industry \| IT Management Services \| IT Workforce \| Workforce Management Software \| Workforce Planning

Increasing SharePoint Adoption: Unleash Content Access Across the Enterprise sponsored by AvePoint, Inc. WHITE PAPER: This paper examines how organizations are turning to Microsoft SharePoint to connect their knowledge workers, business processes, and enterprise-wide content. New features in SharePoint Server 2010 are aimed at improving the platform’s scalability and usability, inherently driving the SharePoint deployment to evolve and grow as business dictates. Posted: 21 Feb 2011 \| Published: 21 Feb 2011 TOPICS: Business Performance Management \| Business Performance Management Software \| Business Process Management \| Business Process Management Software \| Enterprise Content Management \| Enterprise Content Management Software \| IT Industry \| IT Infrastructure \| IT Management \| SharePoint

EDS Workplace Management Services and PCs with Intel vPro Technology sponsored by Intel Corporation WHITE PAPER: The evaluation showed that EDS could use a dedicated software application, or "virtual appliance," to update software applications, remediate PCs, and restore data for a user OS that had become inoperative. Posted: 02 Oct 2006 \| Published: 01 Oct 2006 TOPICS: Desktop Computer Support \| IT Industry \| Multi-core Processor Architecture \| Multi-core Processors \| Network Interface Cards \| Remote Network Management \| Software Virtualization \| Virtual Machine Monitor

Strive for Simplicity: IT infrastructures that cut through complexity to drive business benefits sponsored by Oracle Corporation WHITE PAPER: Through this white paper learn the business value of simplifying IT infrastructure and processes. Learn 4 areas of IT that can easily be simplified, the 5 substantial business benefits of simplification, and much more. Posted: 29 Jun 2012 \| Published: 25 Jun 2012 TOPICS: Business IT Alignment \| Business Process Management \| IT Industry \| IT Infrastructure \| IT Systems \| Oracle (Product)

A Buyer's Guide for Software Companies Considering On-demand Financial Applications to Meet Their Business Requirements sponsored by Intacct Corporation WHITE PAPER: The movement to a Software as a Service (SaaS) model is placing pressure on software vendors. This paper examines the trends which are transforming the software industry and independent Software Vendors to leverage on-demand financial applications. Posted: 08 Dec 2008 \| Published: 01 Jan 2007 TOPICS: Application Life-Cycle Management \| Financial Applications Software \| Financial Management \| IT Industry \| OEMs \| Software as a Service \| Software Selection

Applying ITIL Best Practice Principles to IPAM sponsored by BT Diamond IP WHITE PAPER: This white paper will explain how each of the main ITIL areas can be applied specifically to IP address management (IPAM), and the benefits that can be accrued from using this management framework. Posted: 20 Dec 2010 \| Published: 20 Dec 2010 TOPICS: IP \| IP Address Management \| IP Networks \| IT Industry \| IT Infrastructure \| IT Management \| ITIL \| Network Management

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